Mississauga Toyota

Tire Replacement Needed new tires. Prices and types available were comparable to other locations. Service was efficient, with no surprises, and completed within the su Needed new tires. Prices and types available were comparable to other locations. Service was efficient, with no surprises, and completed within the suggested time frame. Only a few kilometers on tires, but everything seems as expected. So far, job well done. More

Mississauga Toyota Movie While the service was rather simple, the wait times were just too long, I was there for more than 3 hours. If this was a fast food restaurant, I would While the service was rather simple, the wait times were just too long, I was there for more than 3 hours. If this was a fast food restaurant, I would not return as my time was not valued. The time it took was as long as two average movies. I think John did a great job in getting my work order processed but the backlog is not within his control hence I cannot make him be responsible for that. I prefer that management look into the time allocated per service per customer. If the service for one customer is taking too long, there should be some sort of solution to not affect other customers' wait time. Thank you. More

Very Attentive Service Yesterday, I had my Camry one year service at mississauga Toyota. George went over the service recommended and tailored the service to the low mileag Yesterday, I had my Camry one year service at mississauga Toyota. George went over the service recommended and tailored the service to the low mileage on the vehicle. I waited for the service to be completed, which was less than an hour. I received very attentive service and care. More

Aggressive sales pitch that cost me unnecessary service I came for an oil change. I think I was pressured on having other unnecessary checks like ( checking the horn, wiper blades and washer, brake lights, I came for an oil change. I think I was pressured on having other unnecessary checks like ( checking the horn, wiper blades and washer, brake lights, etc. Those things I check myself on a regular basis. Our car is slightly use with only a mileage of 34,700 kilometers in 4 years. These unnecessary expense caused me about $160.00 and on a senior like me with fixed income is a big dent on our budget. I know they most be on commission or on a quota to meet so next time I will be more careful More

Excellent and quick service I went to perform my car regular service. As always, the service was quick with an excellent customer service. Thank you All for your help! I went to perform my car regular service. As always, the service was quick with an excellent customer service. Thank you All for your help! More

Quick efficient and reliable As per title Quick efficient and reliable. Friendly service giving customers confidence and satisfaction with good outcomes. As per title Quick efficient and reliable. Friendly service giving customers confidence and satisfaction with good outcomes. More

Too Long to wait for an oil change Great service - fast and friendly - when I finally got in for an oil change. The challenge is the wait for a simple procedure - especially when yo Great service - fast and friendly - when I finally got in for an oil change. The challenge is the wait for a simple procedure - especially when you have signs up everywhere that there is an express service for oil changes. I called in on the Monday and was told there was nothing until Wednesday. For an oil change????? More

quick service Initial consultation was with George Kitson, We discussed what the service calendar indicated was required. Went through recent services and settled w Initial consultation was with George Kitson, We discussed what the service calendar indicated was required. Went through recent services and settled with an oil change. More

Excellent They always provide reliable Toyota Service and the mechanical reliability of our vehicle that ensures worry free driving on our long road trips in t They always provide reliable Toyota Service and the mechanical reliability of our vehicle that ensures worry free driving on our long road trips in the US and Canada. between service calls. More

Wouldn't put offer in writing I was purchasing a vehicle for my mother and requested quotes online from this dealership and others in the area. It was a very simple replacement of I was purchasing a vehicle for my mother and requested quotes online from this dealership and others in the area. It was a very simple replacement of her 2002 Corolla with a new 2015 Corolla. She had already picked out the model and trim package that she wanted. From Mississauga Toyota, I received a very prompt response from Yasmin at the dealership on pricing and availability. The sale was then passed along to Peter Teper whom requested that the trade in be brought into the dealership for inspection which it was that very afternoon. I responded the next day accepting the offer by email and asked them to send me a copy of the formal offer in writing. They refused to put the details into an offer and email it to me - insisting that we return to the dealership to discuss the deal. Peter is telling me that it is his boss that insists we come in and I got the immediate sense they were playing car dealership games. The fact that they wouldn't put what was offered to me by email into an actual offer is very concerning and I would caution others that the dealership will likely attempt to add additionals once you arrive. This to me was a lack of respect for peoples time and overall disappointing that the dealership isn't willing to put their quotes into writing and send it to me. My mother has difficulty getting around and this drive to continually get back into the dealership is very upsetting. I am in the transportation business and have bought entire fleets on spec. without ever seeing the vehicles or the salesperson. Overall a poor experience for me and I'd recommend that you continue to push for costs in writing before you enter the dealership. Every other dealership does this and we've simply moved on to another dealership that had a slightly higher price but will put it actually in writing. More