Mississauga Toyota

Worry free I went to dealership to check potential new purchase and remembered I got a card advising of a recall on my 2004 Toyota Matrix. They found there were I went to dealership to check potential new purchase and remembered I got a card advising of a recall on my 2004 Toyota Matrix. They found there were more recalls and made appointment to fix them very quickly. But took time to ensure they will have part to fix all. When I left car, I had additional questions and Bryan answered all with very detail explanations and alleviated my worries regarding items I did not have appointment for. It was a very good experience. More

Was honest, and it worked out in the end The check engine light on my 2017 Kia Optima was turning on and off over the past week. I was concerned since I bought the car from Mississauga Toyota The check engine light on my 2017 Kia Optima was turning on and off over the past week. I was concerned since I bought the car from Mississauga Toyota a few weeks ago. When I took it in to do a diagnosis, the service department recommended that I should take it to a Kia dealership since they are not specialized for Kia vehicles. I went to a Kia dealership, where I found out that I had 3 parts in my engine on recall which was the cause of the check engine light. I think it's great when dealerships are honest in that they'll say "go somewhere else, they'll do a better job". Shows that they're also looking at your best interests too. More

Good service as usual !!! Mississauga Toyota has been the only facility that I have brought my Matrix to since new. This time I spent a little more than I had planned as they f Mississauga Toyota has been the only facility that I have brought my Matrix to since new. This time I spent a little more than I had planned as they found items that needed to be resolved to their maintenance schedule but thought that, as it was a Tuesday, that my "seniors discount" might help the financial side (I'm 82 years) but on checkout it was forgotten to be applied...on completion I found someone else's "check list" attached to my invoice (it was for a Sienna not my Matrix)...I then returned the "check list" to the service department and departed for home. this was the 1st "mix up" that I have encountered since using your service department.... More

Gratifying! On Thursday, I brought my Toyota Camry in for a safety check re possible oil leakage. Thanks to Bryan for his calm and efficient service. On Thursday, I brought my Toyota Camry in for a safety check re possible oil leakage. Thanks to Bryan for his calm and efficient service. More

Excellent! I would like to thank Anthony for his time and efforts. I found him knowledgeable, courteous and efficient. Thank you Anthony for your time and great I would like to thank Anthony for his time and efforts. I found him knowledgeable, courteous and efficient. Thank you Anthony for your time and great service. More

Great Customer Service A week ago, I had to bring my Sienna for safety check at Mississauga Toyota. Bryan Moreira was very helpful, professional and knowledgeable. He advise A week ago, I had to bring my Sienna for safety check at Mississauga Toyota. Bryan Moreira was very helpful, professional and knowledgeable. He advised on my car's needs and was very supportive. Great service! More

Great experience As always this was exceptional service from this dealership. After a terrible experience purchasing my car at Toyota On The Park I was concerned about As always this was exceptional service from this dealership. After a terrible experience purchasing my car at Toyota On The Park I was concerned about continuing with Toyota dealerships for ongoing service. But Bryan Moreira is always helpful, honest and kept me informed based on my car's needs. He keeps the service efficient and the other employees were friendly and informative while I waited. More

SCAM!!!!! I brought my car for a second maintanance, simple enough its a new car. I asked to check the alignment cause it was twisting towards the left. They I brought my car for a second maintanance, simple enough its a new car. I asked to check the alignment cause it was twisting towards the left. They called me and told me it was done but that there was "Substantial Amount of damage" at the rear control arm. I was confused because the car has 17000 km and has never had any issues at the back. The service tech said it was from a fender bender. The car had the FRONT right minor esthetic fix from a tap minor collision. The MANAGER said it was an OPEN AND SHUT CASE that this front fender bender annulled the warranty. I went to another collision center and they said that the car was SOLID and new. I also took it one more step and took it to another TOYOTA dealer had the car checked out by the shop manager and other mechanics took pics and have paperwork stating nothing wrong with the car. THE DUNDAS DEALERSHIP WANTED TO CHARGE ME OUT OF POCKET OVER $1500 FOR WORK ON A NEW CAR THAT'S NOT BROKEN. It was out of pocket cause it was in a colision "OPEN AND SHUT CASE" manager said. I have paperwork to prove all this. More

Service department needs to do better job I had to wait for 2 hours to have the oil change done, even though I had an appointment. I had a good experience when I bought the car from there, but I had to wait for 2 hours to have the oil change done, even though I had an appointment. I had a good experience when I bought the car from there, but the customer service at service department is terrible. More

Oil change I had my oil change last Friday, June 7 and Jessica D is my service advisor. I ask a little favor if they can do it.... boom .... done. I was so surpr I had my oil change last Friday, June 7 and Jessica D is my service advisor. I ask a little favor if they can do it.... boom .... done. I was so surprise when i notice it the following day. You guys are the best. More