Mississauga Honda

I visited Mississauga Honda, to buy a Used Car; I was helped by Edwin Sepidoza, He was very friendly and experienced; he was very patient and answered all our questions, I would strongly recommend him helped by Edwin Sepidoza, He was very friendly and experienced; he was very patient and answered all our questions, I would strongly recommend him to any one of my friends who wants to buy a new or used Car. More

Federico is a friendly, responsible sales person, who helped me to get the car I wanted. He explained to me all my questions. I wish him the best in the future. helped me to get the car I wanted. He explained to me all my questions. I wish him the best in the future. More

This sale happen at least 2 weeks ago, reader you decide on my dealer rate: My Honda Accord 2008 112K engine failed and need to be towed to the dealer, the approx service quote was to expensive so, I ask on my dealer rate: My Honda Accord 2008 112K engine failed and need to be towed to the dealer, the approx service quote was to expensive so, I ask the service agent to check what will be my trade in value for the car, and they came up with 8k. I book an appointment that day (Tue) at 8pm they assign Federico to assist me. When I meet him he got pen and paper and their offer amount for a CRV EX-AWD 32,665 (Approx) at 2.99% for a lease & financed (48mths). I made 2 offers but both was deny by their sales mgr Errol Walker, the mgr went to the table and can offer me only 10$ off to the monthly pay since he said they are only making 6% on every car, so when i said NO to the deal because I still want to check if that deal was good to me overnight and to check my Accord total expense, he STAMP his hands to the table and bit loud voice he said to Federico that I am going to fixed my car. I think that was RUDE for me being a customer, and for my car also being service there. I believe they want me to close the deal in 1hr since I came in at 8pm and their closing at 9. That night I check Honda.ca and the front ad there was 1,000 dollar off for every 2012 CRV (750 gas card + 250) after the negotiated price, which was never mention to me, that's why i notice their computer was off and during negotiation since the offer might pop-up and also sales people should also show you how they come out with the monthly amortization, thats why there is BUILD AND PRICE on the site to show to customer how they are arrive to the monthly amortization. Having research that at Honda.ca, I did another appointment (Wed) and I mention to him what i found on the HONDA site the 1,000$ MFG off, after the dealer negotiated price, Federico said not all dealer offer that (where is truth in ad now)I even ask to open his computer, but still he got a pen and paper that he use to make the offer. I believe they are taking advantage to me now since they know I need a vehicle and my car is not starting and seating on the service bay for repair. Having to agree for a 15$ off x 48mths.= 720.00 off for the total monthly lease price. But we change our choice to 2013 CRV EX 2WD which is 2k less at 30k+, since the interior colour we want is not available anymore on their 2012 stock, so when i ask for the 15$ off to this diff yr and model of CRV, according to the sales mgr who he approach said the 15$ off/mth offer in 2012 CRV was a promotional offer and not offer in CRV 2013....WHAT???.. i thought there was no promotional offer and initial 15$ off given was the negotiated price from the dealer not a promotional from HONDA canada (1K)..so after all that HAGGLING on the price i still got NO discount , for taking a 2013 CRV EX 2WD. Now Federico advice it will take a week or more to deliver the vehicle since what they have in stock is 2012, because he is PUSHING to me to agree to the 2012 CRV which they have in stock. Since I am now buying a full price 2013 CRV i am willing to wait. My wife just want to finish this haggling and move on..... Now Thursday i went to sign the papers with Ann the finance officer I ask her how long will it take for the delivery, she said the vehicle will be there tomorrow (Fri) but might be release on Monday since they have to clean and do some registration....WHAT???... again why does the sales people is saying a week or more???? because they want to get rid off their 2012 stock...but be HONEST to the customer....The only bonus i got for this deal was free tint at 298.00 but without getting their lease guard protection of almost 800 bucks..... Piece of advice to buyer to have a bargaining power, be sure that your car being trade is running so you can still deal with another dealer, and also dealer can not take ADVANTAGE of your situation. WHICH I BELIEVE HAPPEN TO ME..... I should have listen to my friend who bought a new 2011 CRV EX-L AWD 2 yrs ago, since he visit 3 dealer including Mississauga Honda and ending buying to a diff Honda dealer because of the good deal. Kudos to the other people, only the SALES experience that went BAD. More

Edwin was instrumental to the success of my first car shopping experience. He ensured the best quality for my budget and wasn't pushy. He genuinely looked out for my best interest and was very helpful shopping experience. He ensured the best quality for my budget and wasn't pushy. He genuinely looked out for my best interest and was very helpful in the decision making process. He was punctual, professional, well-prepared and very considerate of my time. He ensured the car was in best condition for the day I picked it up. The process was made very easy through his excellence in customer service. I will highly recommend him to all my friends and family. Excellent work Edwin, thank you very much! More

I highly recommend Federico Lucius. He is very approachable, and very patient to listen and understand our concerns and capacity to pay. He was able to give us great options that will fit our budg approachable, and very patient to listen and understand our concerns and capacity to pay. He was able to give us great options that will fit our budget and vehicle needs. He is not rushing things. He was able to get our trust and we are very happy and comfortable to the decision we made. More

I have had my previous Honda serviced at this dealer.Very professional and courteous. I went in to enquire about a new vehicle and Federico Lucius was the best salesperson i have had the pleaure to deal w professional and courteous. I went in to enquire about a new vehicle and Federico Lucius was the best salesperson i have had the pleaure to deal with in all of my years of buying cars. Federico was polished, professional and very detailed oriented. My care was delivered on time by Jennifer and with care. I also had a chance to deal with Senior Management and that was a pleasure. Not your typical Car sales people, what a joy! Shop here first and compare to other dealerships, you end up buying here! More

Federico Lucius is the used car dealer at Mississauga Honda who helped me through the trade in of my 2010 CRV for a new 2012 CRV. When I went into the Honda office I had many questions as to why Honda w Honda who helped me through the trade in of my 2010 CRV for a new 2012 CRV. When I went into the Honda office I had many questions as to why Honda would want to offer me a new Honda when my lease hadn't fully expired. Federico answered all of my questions and was willing to do his best in order to get me the best deal possible. I would certainly recommend Federico because of his excellent service and friendly disposition. More

I had expedient and attentive service from Frederico who patiently answered all my questions with accuracy. I am more than satisfied with my purchase, an excellent vehicle and a provider I know I can rely patiently answered all my questions with accuracy. I am more than satisfied with my purchase, an excellent vehicle and a provider I know I can rely on that I have already recommended to my family and friends. I look forward to my visits for regular servicing, and future purchases. Thank-You. More

Mr. Lucius was quite friendly and answers our questions to our satisfaction. We are pleased with the way he dealt with us explaining clearly every benefit that we get from buying a Honda. Twice we fo to our satisfaction. We are pleased with the way he dealt with us explaining clearly every benefit that we get from buying a Honda. Twice we found something wrong with the car and we contacted Mr. Lucius. Even when he was on a day-off, he responded to our message promptly arranging for us an appointment with the proper department and saw to it that we were attended to in a timely fashion. We do appreciate his concerns and recommendations. More

My dealings with Sioena Lim at Mississauga Honda go way back to 2001. I recall this first meeting distinctly when she sold my first Honda Civic. Since I was new to the country, I had shopped around and was back to 2001. I recall this first meeting distinctly when she sold my first Honda Civic. Since I was new to the country, I had shopped around and was very apprehensive about pushy and aggressive sales people. Sioena stuck me as a caring and honest sales person who listened to my needs, prioritized and recommended a car that I could afford at that time. I still own my old Honda Civic which is now being used by my teenaged daughter. Although I moved away from Mississauga many years ago, when the need arose for another car all I did was call Sioena and she took care of the rest in her inimitable down to earth style. My Wife and I thank you for all your help and we look forward to our next Honda when the need arises. More