Merlin Ford Lincoln

Nice salesman, very helpful! Dealership is clean always coffee on! Not pushy, but need more cars with out black interiors! Dealership is clean always coffee on! Not pushy, but need more cars with out black interiors! More

Sales team was helpful. They did the sale in a timely matter. Staff was friendly and accommodating. They did the sale in a timely matter. Staff was friendly and accommodating. More

Great customer service. Found the vehicle I wanted wit all the perks. Colour is exactly what wanted Found the vehicle I wanted wit all the perks. Colour is exactly what wanted More

Friendly and knowledgeable staff, very helpful. It was nice to feel supported in such a big decision! It was nice to feel supported in such a big decision! More

The sales representative was very attentive while making the sale but when we reported concerns and issues with the vehicle there was very minimal followup. Service called once and left a message when I cal the sale but when we reported concerns and issues with the vehicle there was very minimal followup. Service called once and left a message when I called back no one got back to us. The sales representative stated fire me a text with any questions. What we really needed was a slower dedicated walk through of all the features on our new vehicle. We later learned that there was 0% financing but this option was never offered to us. More

Very easy to deal with and no pressure from the sales team. He knew what I needed and didn’t try to upsell team. He knew what I needed and didn’t try to upsell More

My initial experience has been positive, respectful and efficient. Salesman and Service folks have been very professional. efficient. Salesman and Service folks have been very professional. More

It’s a pleasure walking through the doors at Merlin always getting a friendly smile from all the stall, first class dealership love doing business there!! always getting a friendly smile from all the stall, first class dealership love doing business there!! More

Large enough inventory that they had what I wanted on the lot. As always Tom & Ron made the process of delivery seamless. lot. As always Tom & Ron made the process of delivery seamless. More

Merlin motors is my home,and my family’s home,I by pass 6 dealerships to get to Merlin’s 6 hour drive for me,but they are worth it,I always say niceness is better,and one thing about Merlin staff is they wil dealerships to get to Merlin’s 6 hour drive for me,but they are worth it,I always say niceness is better,and one thing about Merlin staff is they will go above and beyond for ur happiness and satisfaction,I recommend Merlin’s to anyone who’s reading this,go to Merlin’s and ask for Tim and if he isn’t available someone with the same knowledge will step up,go to Merlin’s and be satisfied they are good people trying to make other people happy,Merlin motors is family to me,thanks for all the help merlins motors over the years my friends and family More