Mercedes-Benz Rive-Sud

The best dealership in Quebec for me , best service , they take care of you and your car and give you all the necessary preventive inspections and advices. I wanna give a special shoutout to Faysal the s they take care of you and your car and give you all the necessary preventive inspections and advices. I wanna give a special shoutout to Faysal the service rep for his 5 stars services , and believe me I would give 6 stars if I can. More

Great service. Great communications Other characteristics of this dealership includes: Clean, classy, fancy, reliable, transparency, ... Great communications Other characteristics of this dealership includes: Clean, classy, fancy, reliable, transparency, ... More

Excellent service comme toujours. L’accueil courtoise, m’ont servi malgré le fait que je me sois trompé de date. Conseiller clair sur le temps et ce qui serait fait. Vraiment merci! L’accueil courtoise, m’ont servi malgré le fait que je me sois trompé de date. Conseiller clair sur le temps et ce qui serait fait. Vraiment merci! More

Dishonest Dealer – Avoid if possible The car was under the ‘new’ section of the website. During the negotiation phase it was discovered that the vehicle was a demo with “7775 km”. I was verbally told that the ‘new’ section of the website. During the negotiation phase it was discovered that the vehicle was a demo with “7775 km”. I was verbally told that the warranty period started when I took possession, same as GM. When signing the delivery paperwork, I discovered the warranty started months, and thousands of km ago. Upon receiving the vehicle realized actual milage was over 11 100 km. I requested that we negotiate some middle ground and that they redo the paperwork with correct milage, they refused. Requested to speak to a manager multiple times and was told they were too busy. Every employee was late to every meeting, Sales rep, Finance person, Delivery person. Zero respect for people’s time. More