Mercedes-Benz London

Great service and great vehicle My wife and I went to the Finch MB dealership to look for a family car. Adam was great in helping us find what we needed. He had a few cars which fit My wife and I went to the Finch MB dealership to look for a family car. Adam was great in helping us find what we needed. He had a few cars which fit our requirements and we settled on one. The details of the car, warranty, gadgets, etc was explained in great detail and to my satisfaction. I've had the car for a few days now and it runs beautifully! No complaints. Overall it was a great experience and a pleasure dealing with Adam and Kristina. More

All Aspects of This Dealership Service are excellent I purchased a used 2009 ML 320 and want to commend the professionalism of both Bill Schonauer and Kristina Wong. They were both a joy to deal with. I purchased a used 2009 ML 320 and want to commend the professionalism of both Bill Schonauer and Kristina Wong. They were both a joy to deal with. I did experience an issue with a folding rear view mirror. Initially the dealership indicated that it was my responsibility to fix, in spite of the fact the mirror was broken upon vehicle delivery. This was a misunderstanding, and when MB London understood the issue, the problem was fixed immediately. This dealership has an excellent reputation in London, there should be no hesitation in purchasing a vehicle here. More

Fabulous Experience From the time we walked in, we were met with smiling faces and a warm welcome!! Our salesman Tony was friendly, knowledgeable and a pleasure to work w From the time we walked in, we were met with smiling faces and a warm welcome!! Our salesman Tony was friendly, knowledgeable and a pleasure to work with! He answered all of our questions easily and we were very comfortable with him. When it is time for a new vehicle, Tony at Mercedes Benz will be our first stop!! Kristina in finance was a pleasure to deal with and made the financing process a breeze. i would definitely recommend this dealership and tony and kristina to others. By the way, the new dealership is wonderful. thanks Pam and Bill Rawlins More

Thanks London Mercedes Jace Cooper was an excellent salesperson who understood our concerns and did not hesitate to bring in other staff to answer questions.. Rob Stockie a Jace Cooper was an excellent salesperson who understood our concerns and did not hesitate to bring in other staff to answer questions.. Rob Stockie always strived to answer our questions and Kristina explained areas thoroughly.. Thanks everyone at London Mercedes for a great experience purchasing our new Mercedes. More

Great Service Jace was very knowledgeable, friendly, and provided the information needed to make a decision. Jace was never "pushy" about the purchase of the vehicl Jace was very knowledgeable, friendly, and provided the information needed to make a decision. Jace was never "pushy" about the purchase of the vehicle, followed up in a regular basis to make sure that if I had a question I would make aware. Kristina was amazing to deal with as well. I would recommend friends and family to deal with both Jace and Kristina. More

great car This is my second C300 lease. Tony was great to work with, prompt and friendly. The new dealership is bright and cheerful. I love my 2015 new car This is my second C300 lease. Tony was great to work with, prompt and friendly. The new dealership is bright and cheerful. I love my 2015 new car More

Car purchase We appreciated the lack of sales pressure that we felt from Adam. Kristina Wong and the people behind the reception desk were friendly and profession We appreciated the lack of sales pressure that we felt from Adam. Kristina Wong and the people behind the reception desk were friendly and professional. More

Buying a new GLK 250 Bluetech we had done our research so knew what SUV we wanted. We had sent inquiries to a few Mercedes dealership on a Saturday afternoon. Tony responded to o we had done our research so knew what SUV we wanted. We had sent inquiries to a few Mercedes dealership on a Saturday afternoon. Tony responded to our inquiry quickly, found the car we wanted and came back to us promptly with a good price. we closed the deal over the phone by end of the afternoon. We went with London Mercedes because of Tony's prompt response to our inquiry and providing an excellent price. More

Excellent experience recently, we bought a C400 and Mike Robinson was our sales rep. Mike made us feel very comfortable and made the entire experience feels easy and smoo recently, we bought a C400 and Mike Robinson was our sales rep. Mike made us feel very comfortable and made the entire experience feels easy and smooth. What we liked about Mike is his honesty and been clear about all positives and negatives (not too many any way). He was patient and showed great respect and patience toward our questions and requests. I was surprised to learn that he joined the business on 2013, definitely he is ahead of others and he is the best sale person we had (so far). The Financial Service Manager, Kristina Wong, was also very friendly and we felt very comfortable asking our question. She explained options patiently and clearly. We would liKe to thank both and wish them the best in their career. More

great experince so far I came into your dealership and was approached by your sales person was only looking at this time. A couple of days went by and came in again meet wit I came into your dealership and was approached by your sales person was only looking at this time. A couple of days went by and came in again meet with Jace again she wanted me to test drive a ML I said I would but not today asked her a few questions and received a lot of information and answered what i need to hear. Third time came in again meet Jace and went for a test drive we sat in the car and Jase new everything about The car I asked I went for the test drive and asked more questions and received answer right away. we parked the car and I was convinced that I was buying the ML 350 right there. Jace was so professional and not at all pushie like most of the other deals I have made pryer. This dealer has a winner with Jace professional,extremely knowledgeable about the product, and not pushie at all definitely is a keeper. Next visit ( 4 ) came in with the wife and ordered a 2015 ML 350 blutec. Took delivery in late October had a issue with one of the fobs came in to dealer Jace was on lunch she stopped here lunch to deal with my minor issue that was above what I expected. As for the car I have had a month 2000 KM. I love it can't wait to drive to Florida and in spring Sanfransisco. The dealership very happywith. The salesperson can't say enough hang onto her top notch. I look forward to dealing with finch Mercedes and Jace and the rest of sales team and service I hope it continues to be a plesent experience. Once again thank you Jace and finch Mercedes More