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Mercedes-Benz London
London, ON
1,220 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area.
Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,220 reviews
October 04, 2026
Mike was very helpful, knowledgeable and kind. His patience is outstanding and his humbleness makes him unique. His confidence inspires trusting and reliability. Having business with Mike was an His patience is outstanding and his humbleness makes him unique. His confidence inspires trusting and reliability. Having business with Mike was an enjoyable experience, More
by imad
Employees Worked With
October 04, 2026
Mike Robinson was an extremely professional dealer we have always enjoyed doing business with him, bought more than 1 car with him from Mercedes Benz London. Very courteous and always goes above and beyo have always enjoyed doing business with him, bought more than 1 car with him from Mercedes Benz London. Very courteous and always goes above and beyond. Won’t buy a Mercedes without Mike. More
by Samantharemington5
Employees Worked With
October 01, 2026
Recently purchased a brand new GLC300 with the help of Tony. He was incredible to deal with- extremely transparent, communicative and helpful! He treated us like family. Everyone at the dealership was fri Tony. He was incredible to deal with- extremely transparent, communicative and helpful! He treated us like family. Everyone at the dealership was friendly and helpful. You can tell they care for their customers, and genuinely care about the customer experience. Thank you guys! You've gained a customer for life. - CREW More
by CREW
September 30, 2026
Good customer service, sales rep easy to talk with. All and out good car purchase experience. All and out good car purchase experience. More
by thmprrr
September 30, 2026
Warren is great to work with - he is knowledgeable professional and courteous. He goes out of his way to make all aspects of the purchase go smoothly. professional and courteous. He goes out of his way to make all aspects of the purchase go smoothly. More
by Maryanne
September 29, 2026
"Top-notch salesman made buying my Mercedes-Benz effortless. Transparent pricing, great service, zero pressure. Excellent dealership overall. Five stars." effortless. Transparent pricing, great service, zero pressure. Excellent dealership overall. Five stars." More
by ken.robertshaw
Employees Worked With
September 04, 2026
We were on the road, 500km from home in our Mercedes RV, when we noticed an engine warning light appear. We called Mercedes in London and Alec told us to come in. He was able to rearrange schedules to accom when we noticed an engine warning light appear. We called Mercedes in London and Alec told us to come in. He was able to rearrange schedules to accommodate us for a diagnosis and a subsequent repair. Thanks to Alex we were back on the road later that same day. Great service from friendly staff. Thankful travellers. More
by Frances
Employees Worked With
Alec
September 01, 2026
Mike and the team at Mercedes Benz London made it super easy to buy my new vehicle. if you are looking to seamlessly get into a new vehicle, i would definitely recommend them! easy to buy my new vehicle. if you are looking to seamlessly get into a new vehicle, i would definitely recommend them! More
by susan
September 01, 2026
It has a beautiful showroom and all of the staff were very friendly Technical support needs to be improved but we define will deal with this dealership again very friendly Technical support needs to be improved but we define will deal with this dealership again More
by tracyr
Employees Worked With
August 28, 2026
The showroom was impressive with several models on display. The reception team was welcoming and efficient in connecting me with a product specialist. Tony was engaging and very informative without th display. The reception team was welcoming and efficient in connecting me with a product specialist. Tony was engaging and very informative without the usual pressure tactics. The car was ready on time and in spectacular condition for my pickup. All of the administrative tasks were done accurately and quickly. Overall, a pleasant experience. More
by d.rapelje
Employees Worked With
