Mercedes-Benz London
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Good experience all around Jace looked and acted very professional. We were given the information needed but she wasn't a chatterbox and was not overly aggressive with her sales Jace looked and acted very professional. We were given the information needed but she wasn't a chatterbox and was not overly aggressive with her sales. Very ,very pleasant Service couldnt be better. . Jaak and Marnie More
It's All about Integrity & Professionalism By sending an email through to Head Office Mercedes to replace my BMW, I was very lucky to get a response from Mike. He is such a nice guy. It's not a By sending an email through to Head Office Mercedes to replace my BMW, I was very lucky to get a response from Mike. He is such a nice guy. It's not about 'making a sale' with him. He genuinely listened to my concerns. The best part about the experience with him, is upon picking up the car at the final purchase process, he went over every little detail of that B-200 with me. It became very apparent to me he has great passion in working with this company and believes in the brand whole-heartedly. You never question his integrity by the way he looks you dead in the eye with absolute honesty. My experience was above and beyond expected by him. Not only did he make arrangements that the car be ready at the time I requested, but also - He made sure there were brand new batteries in the keys. He even picked up the tab for the Mercedes iPhone cover I made arrangements for. So sweet. It's these little gestures that speak great volumes about 'care'. I will be back to upgrade to a G-Wagon and with absolute no hesitation go through this process again with Mike. He is such an asset to that dealership. I recommend him to anyone and wish him well with all all his endeavors! More
Great service and responsive to my wants. No complaints. Great service. Great response to my request. I enjoyed dealing with Adam Stockie and having the car delivered during such a busy tim No complaints. Great service. Great response to my request. I enjoyed dealing with Adam Stockie and having the car delivered during such a busy time at work made my life a lot easier. More
awesome experience! Adam and Rob Stockie and their team are the best! Make you fell like family. I would highly recommend them to anyone. Why not drop by? Adam and Rob Stockie and their team are the best! Make you fell like family. I would highly recommend them to anyone. Why not drop by? More
Excellent customer service. We purchased our other Mercedes sedan from this dealership and decided we wanted to buy a used ML350 BT. We met with Adam and gave him our wish list. We purchased our other Mercedes sedan from this dealership and decided we wanted to buy a used ML350 BT. We met with Adam and gave him our wish list. Within a few days he called to let us know that a trade in was being brought in and we made an appointment to see it. It was perfect! When we picked it up it was detailed and looked like new, just as Adam promised Before we drove it home, he spent a considerable amount of time with us explaining all the features and even set up our phone, garage door opener, etc. We appreciated his patience to help us with this and he told us to let him know if we need help setting anything else up. How awesome is that? Krstina was also a pleasure to deal with and was professional, super organized and very thorough. During our conversations it was obvious that she loves her job and she is a true advocate on behalf of this dealership. More
Worth the drive Although I live an hour away from London, it is worth the drive. This is the second time I have dealt with MB London and Adam Stockie. The service has Although I live an hour away from London, it is worth the drive. This is the second time I have dealt with MB London and Adam Stockie. The service has been both professional and friendly and would definitely recommend them. More
Treated like a Queen! Every time I walk through the doors at MB London I'm treated like royalty. The service is second to none. This was my second purchase through Adam, Every time I walk through the doors at MB London I'm treated like royalty. The service is second to none. This was my second purchase through Adam, and it won't be my last! More
Excellent experience We came in to have a look around at the new vehicles on a whim and left with a new SUV, thanks to Jace, who was professional from start to finish. . T We came in to have a look around at the new vehicles on a whim and left with a new SUV, thanks to Jace, who was professional from start to finish. . This is our 3rd Mercedes vehicle and we have always had good service!! Thanks everyone. More
Excellent Service. Flawless Process. This is my 2nd purchase with MB London. The process was absolutely flawless, the service from all involved was excellent. Everyone I dealt with was po This is my 2nd purchase with MB London. The process was absolutely flawless, the service from all involved was excellent. Everyone I dealt with was polite and professional. Satisfied customer. More
That's two and counting I have a bad habit. I like to trade vehicles every couple of years. Variety is the spice of life. Mercedes-Benz London is the first dealer in 15 year I have a bad habit. I like to trade vehicles every couple of years. Variety is the spice of life. Mercedes-Benz London is the first dealer in 15 years we've bought back to vehicles from. The sales experience both times was smooth and straight forward. Our service experiences there have been head and shoulders above the other luxury dealers in London. Everyone is friendly and understands what it is to deliver quality customer service. We'll be back again. More