Mercedes-Benz London
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,088 reviews
My first mercedes benz Been looking all over ontario for a mercedes benz was happy i found my first mercedes benz b200 here in london was so convinced by my salesman charbe Been looking all over ontario for a mercedes benz was happy i found my first mercedes benz b200 here in london was so convinced by my salesman charbel francis who's has lots of patience and very helpful too. Thank you Mercedes Benz London. More
R320 transmission repair Our family has a 2008 R320 CDI we really enjoy, especially on long trips. This vehicle, which I bought used over 3 years ago from another MB dealer, Our family has a 2008 R320 CDI we really enjoy, especially on long trips. This vehicle, which I bought used over 3 years ago from another MB dealer, now has 228,000 KM and developed a problem with the torque converter. Both Markus Widmer and MB Canada worked with me to get the torque converter replaced at what I felt was a very fair cost, and now the car is running perfectly again. I felt my concerns were respected by both the dealership and MB Canada and an experience that could have turned me off the brand entirely was turned into a positive - thank-you Markus and MB London! More
Jace Cooper is enthusiastic about the brand, and very professional. I found her to be knowledgable and patient. I felt as if she had devoted the entire day to as is enthusiastic about the brand, and very professional. I found her to be knowledgable and patient. I felt as if she had devoted the entire day to assisting me in the selection of my new car. She answered all of my technical questions with ease and was so helpful in sharing her tastes as to colours etc. The entire delivery day of my new vehicle was seamless, not to mention exciting! Excellent dealership and Bravo! More
Buying Experience I first purchased a 300C back in March of 2015. Adam Stockie, the sales associate took the time to show me and my significant other the cars available I first purchased a 300C back in March of 2015. Adam Stockie, the sales associate took the time to show me and my significant other the cars available and the program he could build for us. There was no high pressure selling. He covered everything regarding the car, extended warranty, maintenance program....etc. I was impressed purchased the 300C and returned in July and purchased a GLK. More
Upgrade Tony Yang was very efficient. His responses were prompt, detailed and clear. He was professional, knowledgable, and friendly. It is my experience wit Tony Yang was very efficient. His responses were prompt, detailed and clear. He was professional, knowledgable, and friendly. It is my experience with Tony that I have rated above, not necessarily the dealership. Tony was excellent and now that we own the car, we hope hope that our future dealings over the years to come will also be excellent. More
Good service Car was extremely clean at pickup and service was done promptly. We have been very happy with our GL 350 bluetec. Service is expensive but is done wel Car was extremely clean at pickup and service was done promptly. We have been very happy with our GL 350 bluetec. Service is expensive but is done well. More
Highly Recommend While investigating my options for the purchase of a new vehicle I visited numerous dealerships and encountered multiple sales representatives. Mike R While investigating my options for the purchase of a new vehicle I visited numerous dealerships and encountered multiple sales representatives. Mike Robinson of Mercedes Benz was by far the most genuine, knowledgeable, customer focused representative of them all. His expertise was immediately apparent as was his desire to broker - on my behalf - the most satisfactory and beneficial transaction possible. This was my first trip to Mercedes Benz and I was won over not only by the vehicles themselves but by Mike's professionalism and dedication to outstanding customer service. I have yet to purchase, but when I do it will be a MB through Mike Robinson. More
Excellent sales experience Just leased a C300. Bill Schonauer was professional, knowledgeable, not at all pushy and truly a pleasure to buy from. Made the whole experience of ca Just leased a C300. Bill Schonauer was professional, knowledgeable, not at all pushy and truly a pleasure to buy from. Made the whole experience of car shopping actually enjoyable! More
Purchase of our second MB A pleasure dealing a professional team that makes the buying experience truly pleasant. Their knowledge of the product and attention to detail help me A pleasure dealing a professional team that makes the buying experience truly pleasant. Their knowledge of the product and attention to detail help me get the vehicle with the options a wanted. More
The purchase of our second MB and our first ML350 Our salesperson was Bill Schonauer, Bill sold us our first MB a 2011 C250 which we totally enjoyed for four years. There was never any question that Our salesperson was Bill Schonauer, Bill sold us our first MB a 2011 C250 which we totally enjoyed for four years. There was never any question that we would deal with Bill again. The purchase was a very smooth and pleasant experience. We tried two other vehicles before settling on the ML, but through it all Bill was patient and helpful with his endless product knowledge. The vehicle delivery and walk around was, to say the least, extremely helpful. Bill left us with an offer to help with any issue we have in acquainting ourselves with our new baby. A great experience overall. More