Mercedes-Benz London

A great experience Charbel Francis was exceptional. His ability to answer our questions, and his patience as we worked through deciding about an expensive purchase make Charbel Francis was exceptional. His ability to answer our questions, and his patience as we worked through deciding about an expensive purchase make him someone we would refer our friends and colleagues to without hesitation. He stayed in touch and followed through for literally months. He is an exceptional young man and very good at what he does. We felt well looked after, not by a 'sales person' but someone who understood where we were coming from and cared about us having a great outcome. We also appreciated Kristina Wong and all that she did. More

Great Experience One of those wow experience! First visit to MB London. Charbel Francis was very attentive, respectful. He understood exactly what I needed. Kristina ( One of those wow experience! First visit to MB London. Charbel Francis was very attentive, respectful. He understood exactly what I needed. Kristina (Finance manager) was very thorough. Everyone I spoke to in that building were very welcoming. More

Pleasant service experience. very pleasant to deal with and also very accommodating. Had my records and were able to check on what was still considered work to look at for comple very pleasant to deal with and also very accommodating. Had my records and were able to check on what was still considered work to look at for completion due to my being unable to return my vehicle sooner. More

Great Experience We had a great experience acquiring a used CLS from M-B London, Mo Haidar was helpful, considerate, gracious to our needs and expectations. Easy to do We had a great experience acquiring a used CLS from M-B London, Mo Haidar was helpful, considerate, gracious to our needs and expectations. Easy to do business with Mo, who kept us informed, followed up in a timely fashion. More

Excellent Experience This was our first visit to MB London. Mike Robinson spent time with us, provided us the options we were seeking and responded promptly and thorough This was our first visit to MB London. Mike Robinson spent time with us, provided us the options we were seeking and responded promptly and thoroughly to our emails and questions. He was knowledgeable about the car and its features, yet at no time did we feel we were being pushed to make a decision. We appreciated Mike's sense of humour and he was a pleasure to spend time with. Thank you Mike! More

Excellent Salesman Tony Yang was our salesperson and was very helpful and definitely made our car buying experience fantastic. We will look for Tony when we trade in. Tony Yang was our salesperson and was very helpful and definitely made our car buying experience fantastic. We will look for Tony when we trade in. More

Amazing Vehicle! Amazing Service! I am so thankful for everyone at Mercedes Benz. I bought a 2012 GLk 350- Thank you Jace for showing me everything I needed to know. You are kind and I am so thankful for everyone at Mercedes Benz. I bought a 2012 GLk 350- Thank you Jace for showing me everything I needed to know. You are kind and professional. You took the time to show me all my options and always made time to meet with me. I absolutely love my vehicle. It looks and feels brand new !! More

TOPNOTCH VERY EASY TO DEAL WITH. Thanks Jace will sure to look for you next time. Everthing went very smooth, love my vehicle, looks brand new for a 2011, will be back. Thanks Jace will sure to look for you next time. Everthing went very smooth, love my vehicle, looks brand new for a 2011, will be back. More

New vehicle purchase Outstanding group. They were very friendly, extremely efficient, meticulously organized and easy to work with. They were not overbearing or pushy and Outstanding group. They were very friendly, extremely efficient, meticulously organized and easy to work with. They were not overbearing or pushy and worked with us to find the right features. More

Service as it should be From picking up my car in Thornhill to delivering it back, they did a phenomenal job. Great communication and excellent service - everything was done From picking up my car in Thornhill to delivering it back, they did a phenomenal job. Great communication and excellent service - everything was done right and I don't have to go back. More