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Mercedes-Benz London
London, ON
1,113 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area.
Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,113 reviews
December 20, 2023
Great place if you're looking to buy a car new or used. I would definitely say they went above and beyond, very friendly and understanding when it comes to your needs. Thanks to the team and Mike Robinson I would definitely say they went above and beyond, very friendly and understanding when it comes to your needs. Thanks to the team and Mike Robinson for everything! More
by ken.robertshaw
Employees Worked With
December 20, 2023
We just purchased 2 new vehicles from Mike Robinson, and the entire experience from first contact to delivery was smooth and stress free. The whole team were attentive and extremely helpful. Mike is quiet the entire experience from first contact to delivery was smooth and stress free. The whole team were attentive and extremely helpful. Mike is quiet, knowledgeable, and professional. Exactly what you would want from your dealership and sales person when buying a car of this calibre. These aren't the first vehicles that we bought from Mercedes-Benz London, and thanks to their service, I'm sure that they won't be the last. 5 Stars. More
by Kevin W.
December 20, 2023
Great experience from start to finish. The Mercedes London dealership was very accommodating. no pressure at all, always available to answer all the questions. Mike is a knowledgeable, The Mercedes London dealership was very accommodating. no pressure at all, always available to answer all the questions. Mike is a knowledgeable, patient, "no pressure" sales rep. He found us the car we wanted, managed our trade, and delivered in record it. His service was outstanding. This the third Mercedes Car that we are buying. Mike Robinson, Mike Maric and Greg Guzman worked as excellent sales team to satisfy our needs. Congratulation More
by Vaso
December 07, 2023
Mike is a knowledgable, patient, "no pressure" sales rep. He found us the car we wanted, managed our trade, and delivered in record time. We were delighted with his service and will happily return. He found us the car we wanted, managed our trade, and delivered in record time. We were delighted with his service and will happily return. More
by john.cathypollock
Employees Worked With
November 29, 2023
Amazing experience from start to finish at Mercedes London. Tony went above and beyond to get me a great price on my car. Thank you Tony and MB London Team! London. Tony went above and beyond to get me a great price on my car. Thank you Tony and MB London Team! More
by eoncomputers
November 22, 2023
Great place if you're looking to buy a car new or used. I would definitely say they went above and beyond, very friendly and understanding when it comes to your needs. Thanks to the team and Tony Yang for I would definitely say they went above and beyond, very friendly and understanding when it comes to your needs. Thanks to the team and Tony Yang for everything! More
by Coraltiger33
Employees Worked With
November 01, 2023
Even though I do not live in London and had not purchased my original Mercedes from Mercedes-Benz London, I had great experience with the service department on several occasions. This led me to try them for my original Mercedes from Mercedes-Benz London, I had great experience with the service department on several occasions. This led me to try them for my latest purchase and was not disappointed. Tony made the process quite seamless, and was a quick and efficient event. More
by brian chisholm
October 24, 2023
I recently had the pleasure of dealing with Mike at Mercedes Benz London, and I am thrilled with the outstanding service he provided. Mike was incredibly attentive, listening carefully to my needs and Mercedes Benz London, and I am thrilled with the outstanding service he provided. Mike was incredibly attentive, listening carefully to my needs and preferences. He was always available, accommodating my busy schedule, effortlessly. His kindness extended to my entire family, creating a warm and welcoming atmosphere. What truly impressed me was Mike's extensive knowledge of the Mercedes-Benz lineup. His expertise ensured I made an informed decision. I am confident that I would buy from Mike again without hesitation. If you want a seamless and enjoyable car-buying experience, look no further than Mike Robinson! More
by Tay Thai
October 23, 2023
From beginning to delivery of the vehicle, Mike was very helpful in helping to review the various options and providing great insight. My spouse and I were both very pleased and will be returning customers helpful in helping to review the various options and providing great insight. My spouse and I were both very pleased and will be returning customers. More
by Bernardi.johnpaul
Employees Worked With
October 22, 2023
Another fantastic purchasing experience with Mercedes Benz London! The Team, Rob, Mike, Tony and Markus worked closely with us to find the right vehicle that met our needs and fit within our budget. Th Benz London! The Team, Rob, Mike, Tony and Markus worked closely with us to find the right vehicle that met our needs and fit within our budget. The strong relationship, professionalism and commitment to the customer was a key defining factor for us in this purchase. Thanks again for all the support. More
by KM43
