Mercedes-Benz London
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Friendly but not Pushy Very Comfortable and Friendly Atmosphere. I have dealt with the deal or the last 25 years and I can expect the same quality of work every visit. Very Comfortable and Friendly Atmosphere. I have dealt with the deal or the last 25 years and I can expect the same quality of work every visit. More
Great service Went in for first oil change on 2015 Mercedes 250 GLA appointment was on time and they were very efficient. Friendly people and explained all steps ta Went in for first oil change on 2015 Mercedes 250 GLA appointment was on time and they were very efficient. Friendly people and explained all steps taken. No problems. Would recommend to anyone looking for a new or used vehicle or service to an existing Mercedes. More
Pleasant and informative Just purchased my first Mercedes from Jace Cooper, who I found to be very knowledgeable and very patient in explaining the operation of my vehicle. H Just purchased my first Mercedes from Jace Cooper, who I found to be very knowledgeable and very patient in explaining the operation of my vehicle. Her overall smile and friendly manner made me feel very comfortable , and I would recommend her highly. More
Getting it right the first time! We have dealt with many dealer ships over the past 30 years. And I must say this was one of the easiest, non stressful, polite car deals I have ever We have dealt with many dealer ships over the past 30 years. And I must say this was one of the easiest, non stressful, polite car deals I have ever done. We started the deal back in the summer of 2015 with Adam Stockie . We initially considered the GLK but changed our minds and eventually stopped the whole deal. Adam was very courteous and said "take your time we want to get it right, we're here when your ready". Adam kept in touch with different models and kept us abreast with the up to date manufacture's incentives. When we where ready to purchase, Adam searched the province for the right colour and interior. WE couldn't make up our minds, so Adam said he would bring the vehicle to us and meet us in Ingersoll which reduced our drive to half from our location. That's service! Adam even informed us on how to return the vehicle in 39 months and get into a new one saving us some money and mileage. You have two very happy customers.. More
Easiest 'new car' experience ever Adam Stockie exudes professionalism and knowledge and made my switch to Mercedes-Benz seamless and enjoyable. I would recommend Adam to anyone lookin Adam Stockie exudes professionalism and knowledge and made my switch to Mercedes-Benz seamless and enjoyable. I would recommend Adam to anyone looking to find the vehicle that best fits their needs. More
It Keeps On Getting Better. Just received my 9th MB. All from the same dealership - although there have a couple of name changes. The experience has always been very pleasurable Just received my 9th MB. All from the same dealership - although there have a couple of name changes. The experience has always been very pleasurable and keeps on getting better for me. The new MB is a 2016 GL 350 BT, and I dealt primarily with Adam and Rob Stockie, who were awesome and treated me wonderfully. Adam delivered the vehicle flawlessly, and without a hitch. Adam's concern and followup beyond the delivery has been exceptional and unprecedented. Ask for him when you visit the dealership. You will not be disappointed. Rob Stockie is great and by far the best and most honest General Manager I have ever dealt with. . Krystina Wong looked after all the financial paper work and the recommended maintenance and armour protections packages. She was terrific. Mike Beernink was extremely helpful on the financial side of things. Again, an extremely pleasurable experience, and receiving yet another great vehicle makes that experience even better . More
15 years and still coming back 15 years ago we came over to Merecedes London after extremely poor customer service at the local Jaguar dealership. Five Mercs later and we are still 15 years ago we came over to Merecedes London after extremely poor customer service at the local Jaguar dealership. Five Mercs later and we are still full of praise for the whole experience, from sales to service we are treated as valid customers and with total respect. And the product itself...lets just say it was harder saying goodbye to my last E-550 than it was sending the kids off to college :) More
Excellent Dealership and Top Quality Service This is the second Mercedes that we have purchased (and now leased) through the London dealership. I don't even bother to seek pricing from other Mer This is the second Mercedes that we have purchased (and now leased) through the London dealership. I don't even bother to seek pricing from other Mercedes dealerships. I want to go where I can trust that I am getting the best deal and service possible, and this dealership provides me with that assurance. Adam Stockie has been our sales consultant in both cases - an absolute top quality service provider who I have no hesitation in recommending. The entire process, from selection of a vehicle to driving it off the lot, is seamless and actually enjoable. Thanks for the great service. I'll be returning. Daniel More
Great Job Tony Yang and MBL I found Tony Yang's professionalize and ability to keep the sales process simple and transparent refreshing in a business fraught with suspicion. Givi I found Tony Yang's professionalize and ability to keep the sales process simple and transparent refreshing in a business fraught with suspicion. Giving us a tour of the facility, introducing the staff and GM that would be important to us over the life of our vehicle assured us that we made the right decision to purchase from Tony and MBL. More
Excellent Service I was extremely satisfied with my experience at Mercedes-Benz London. Tony Yang was a great person to work with when selecting my car. He was very k I was extremely satisfied with my experience at Mercedes-Benz London. Tony Yang was a great person to work with when selecting my car. He was very knowledgeable, yet not pushy. He went above and beyond to ensure all my questions were answered and the sale went smoothly. Katrina from the Finance Department was also very helpful and lovely to work with. I would definitely recommend Tony and Mercedes-Benz London to anyone in the market for a new car. More