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Mercedes-Benz London

London, ON

4.9
1,089 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,089 reviews

May 02, 2016

People make the Difference! After looking for a vehicle for three weeks I was frustrated and confused by the baffle-gab I went through. I visited the website for Mercedes London More

by Stew Bell
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2016

Very friendly. Charbel was a great help to me while I was looking for a new car. He was very genuine and treated me like more of a friend then customer. This made h More

by JesseRadford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 23, 2016

Service Experience Courteous, helpful, informative as well as excellent service It is always a pleasure to deal with MB London. Mike Maric and Markus very helpful as al More

by Marker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Markus Widmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2016

A Great Experience I have dealt with the Finch Group for a number of vehicles both for business and personal use. This was our first time dealing with the Mercedes deale More

by TH3535
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stockie
April 17, 2016

Excellent customer service Six years ago I purchased a luxury vehicle from a competitor. The entire buying experience, from sales to service, was unpleasant. I was always mad More

by Jill N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 05, 2016

Happy to give our business back to London MB Last week I picked up my new GLA, I love it! This is our fourth MB, but only our second from London as we were quite displeased with the lack of cust More

by Shelly Medina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Markus Widmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong, Adam Stockie
April 04, 2016

I purchased a slightly used E350 Mercedes Adam was terrific. He was polite,informative and very pleasant. He took lots of time to show me the mechanisms in the new car. He also took us for a t More

by Maurice and Mary Pellarin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stockie
April 01, 2016

Awesome! Jace helped us pick out a new E-class for my dad. She was very knowledgeable about difference vehicles and very pleasant to work with. On our delivery More

by m331
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jace Cooper
March 23, 2016

Excellent customer service Adam Stockie and Katrina Wong were very informative which made my purchase of GLA very easy. I was walked through the whole process very clearly and A More

by Abhi
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stockie, Katrina Wong
March 22, 2016

Excellent customer service Adam Stockie and Kristina Wong made the purchase of our GLE very easy and seamless. They are both represent your dealership with class and professiona More

by Stoy7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stockie
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