Mercedes-Benz London

Superlative customer service, remarkable vehicle This was the finest experience I've ever had purchasing a vehicle. The process was seamless; Adam, Katrina, and Kristina all know their business cold. This was the finest experience I've ever had purchasing a vehicle. The process was seamless; Adam, Katrina, and Kristina all know their business cold. They exude quiet confidence of those who know what they are doing. They smoothed out wrinkles and made the entire transaction effortless. Adam and Katrina arranged to have us picked up at the airport. When we arrived at the dealership, all the paperwork was in order the beautiful E350 convertible we purchased was in impeccable condition and ready to go. Rob Stockie came out just before we left to say hello and wish us well. Their attention to detail was extraordinary. I have never written a review before -- for anything. But I'm compelled to do so here because of the remarkable and unprecedented customer service we received. It really was a pleasure dealing with the team at Mercedes-Benz London. We live on the east coast of Canada, but will return to London to purchase our next vehicle from Adam, Rob, Katrina, and Kristina. They are that good. Thanks to all of you! More

First Experience with MG It was a pleasure doing business with Adam Stockie. He was kind, knowledgeable, low key but covered all the bases and did exactly what he said he woul It was a pleasure doing business with Adam Stockie. He was kind, knowledgeable, low key but covered all the bases and did exactly what he said he would do. We would absolutely go back to Adam should we purchase another vehicle. We dealt with both Kristina and Katrina Wong and they were professional, organized, clear, concise, did not pressure us but gave us the 'facts'. If we could rate all three of these people higher than a 5/5 we would. Thank you all. More

A hard to find car I have been looking for a special car for some time and found it at Merecedes Benz London, I had the pleasure to deal with Tony Yang who I found to be I have been looking for a special car for some time and found it at Merecedes Benz London, I had the pleasure to deal with Tony Yang who I found to be not only very knowledgeable but extremely personable and professional. Most of us have anxiety when we think about dealing with car dealers regardless of the number of vehicles we have purchased but dealing with Tony was a very informal and trustworthy exchange. I am pleased to recommend Tony Yang for your next purchase, he is the consummate professional and very customer focused. Don Gain Aurora, ON More

Friendly and knowledgeable service. Everyone I dealt with was friendly and knowledgeable. The experience was fun and relaxed. I never felt rushed or pressured in any way. Guidance thr Everyone I dealt with was friendly and knowledgeable. The experience was fun and relaxed. I never felt rushed or pressured in any way. Guidance through the various bells and whistles of my new car was easy to follow and thorough. There was a nice team feeling between the various staff who served me. More

Best Automobile Buying Experience Our (my Wife and I) automobile buying experience at Mercedes-Benz London is one of the best, if not the best, automobile purchasing experience we have Our (my Wife and I) automobile buying experience at Mercedes-Benz London is one of the best, if not the best, automobile purchasing experience we have had. Both Adam and Katrina made us feel comfortable with the entire process. We are not from London and they were extremely accommodating in assisting us with the completion of the transaction. In fact every person we encountered at the dealership was friendly and courteous and made us feel very comfortable. I would definitely recommend both of Adam and Katrina and the dealership to friends and family and in fact have already done so. More

Wonderful Experience Adam helped me find the perfect car Adam Is a very good salesman. Good at listening and finding out what really works for the customer. As this is my first Mercedes he took a lot of ti Adam Is a very good salesman. Good at listening and finding out what really works for the customer. As this is my first Mercedes he took a lot of time explaining everything about the car and how it operates. I felt really comfortable with the car right away. I feel confident that I made the right decision to work with Adam Stockie and Finch Auto Group More

Customer Focused Service Ensuring that I had the perfect car for me was their priority. Nothing was ever too much trouble. I have never felt so comfortable at a car dealership Ensuring that I had the perfect car for me was their priority. Nothing was ever too much trouble. I have never felt so comfortable at a car dealership. More

Outstanding Customer Care! Markus Widmer really cares about his customers and went beyond the call of duty to ensure we were happy. Professional and courteous! Good to see Mik Markus Widmer really cares about his customers and went beyond the call of duty to ensure we were happy. Professional and courteous! Good to see Mike Maric is following in Markus' footsteps. More

Markus Widmer and Mike Maric: Fantastic Customer Service My wife and I bought our 2010 E 350 from Mercedes-Benz London and have been very happy with all aspects of the experience; chief among these is dealin My wife and I bought our 2010 E 350 from Mercedes-Benz London and have been very happy with all aspects of the experience; chief among these is dealing with Markus Widmer and Mike Maric, both in the Service Department. I am unable to say enough about the exemplary dedication to excellence and friendliness exhibited by both Markus and Mike. As I tell Mercedes-Benz management whenever I get the chance, if Markus and Mike leave Mercedes-Benz London, we'll follow them both to another operation. If you're looking to establish a great relationship with an excellent Mercedes-Benz Service Manager and his staff, go to Mercedes-Benz London. Simply unparalleled. Douglas Craig More

Professional, clean, clear A great first service visit. Outstanding communication about the nature of the service, work that needed to be done. Shuttle service was exceptional A great first service visit. Outstanding communication about the nature of the service, work that needed to be done. Shuttle service was exceptional. Clean, comfortable environment and stress-free experience. More