Mercedes-Benz London

True Customer Focused Experience Mercedes Benz London is truly focused on providing the best customer experience. I had the good fortune of working with Rob Stockie, Jeff Murphy, the Mercedes Benz London is truly focused on providing the best customer experience. I had the good fortune of working with Rob Stockie, Jeff Murphy, the Wong Sisters and Markus as part of the buying experience for my new Mercedes. This is my third Mercedes and the professionalism, care and customer focus is truly outstanding. Although I was away on business, Rob and Katrina worked with me by phone and email and ensured the deal came together. Stress free. Jeff, Markus and Kristina oversaw the delivery process, answered all of our questions and made us feel appreciated and valued. Thanks again to Rob for personally working with me to find the right Mercedes and putting together a deal that worked for me. More

Thrilled Beyond Belief with Mike Robinson Having driven a 'family' vehicle for so many years, the leap to realize my dream of driving a Mercedes seemed a fleeting one. However, my time arrive Having driven a 'family' vehicle for so many years, the leap to realize my dream of driving a Mercedes seemed a fleeting one. However, my time arrived! I saw my car on the website and booked an appt online, with a very quick response from Mike Robinson. From the moment I met Mike, I was impressed. He is confident, knowledgeable & very pleasant with a sincere interest in meeting his customer's needs. He took all the time necessary to answer my questions, never making me feel rushed. I purchased a demo model and I can't say how thrilled I am at the effort taken to make that amazing car pristine for me. I said to Mike "I will, by no means, be your biggest customer but, without a doubt, I am your happiest'. Thanks Mike! My dealings with the Financial Services Mgrs were surprisingly low key and so very positive. Thanks Katrina & Kristina. Finally, to have Joe Mazzella come out to thank me personally for my business was a very nice touch. Thanks to an amazing team. Well done! More

Great customer service Charbel Francis treated us like family. He goes above and beyond to make you feel comfortable and at home. His knowledge helped us make the right cho Charbel Francis treated us like family. He goes above and beyond to make you feel comfortable and at home. His knowledge helped us make the right choice;) More

Receiving excellent service from Mr. Adam Stockie We are lucky to meet Adam Stockie when we take a test drive. He was very patient, outgoing, professional and helpful. We were treated like family eve We are lucky to meet Adam Stockie when we take a test drive. He was very patient, outgoing, professional and helpful. We were treated like family every minute when we walked in the door. Finally, we got our first Mercedes-Benz, 2017 GLC 300. Thank you for excellent service regardless of the test drive, purchase process and after-sales.Our experience was amazing and we recommend Adam Stockie. More

Receiving good service from Mr. Charbel Francis We met, Charbel Francis once we get into the dealership. He was very friendly and helpful and made me feel like family. He cared a lot about helping u We met, Charbel Francis once we get into the dealership. He was very friendly and helpful and made me feel like family. He cared a lot about helping us in the purchase process and I am really happy with his good service. More

Treated like family! Charbel at Mercedes London was absolutely incredible, we were treated like family as soon as we walked in the door. Our experience was amazing and we Charbel at Mercedes London was absolutely incredible, we were treated like family as soon as we walked in the door. Our experience was amazing and we have and will continue to recommend Charbel and the Mercedes London dealership to all of our family and friends. Thank you Charbel for going above and beyond to make our experience so special, going as far as spending extra time with us to go over every aspect of our new vehicle when we arrived to drive it off the lot! Thank you for a superbly luxurious vehicle and an excellent employee. More

Charbel Francis made it all happen!!! From the moment I walked into Mercedes Benz and still to this day, Charbel Francis has been exceptional with his services. I first met him back in May From the moment I walked into Mercedes Benz and still to this day, Charbel Francis has been exceptional with his services. I first met him back in May of 2016 when I was looking at a GLK one Monday evening. At that exact moment he was friendly, welcoming and non judgemental. Being a 24 year old, he was helpful and approachable. I feel like most sales people would ignore someone young and assume I wasn't going to purchase a vehicle. Fast ford to July I purchased a C300 off Charbel and he made my dream come true for my 25th birthday. He ensured I was happy with my trade in value and gave me the best price on the C300. If you are looking for a Mecercedes, see Charbel first immediately! He will take care of you from the start. Ps: If you want to bring him coffee, he loves the blonde roast from Starbucks. Thank you again! I couldn't be happier. More

my first Mercedes_Benz I received a 2017 E 300 for Christmas from my husband. I love it. It was pretty involved with all the new technology, but Charbel took hrs to go ove I received a 2017 E 300 for Christmas from my husband. I love it. It was pretty involved with all the new technology, but Charbel took hrs to go over everything. Then when we got home, we couldn't figure out some things so we called Charbel and he walked us through it over the phone. Very good service. More

An outstanding car buying experience We took time to research and decide on the exact model we wanted to buy, so for us was a fairly long process. Nonetheless, Adam Stockie was always the We took time to research and decide on the exact model we wanted to buy, so for us was a fairly long process. Nonetheless, Adam Stockie was always there for us to answer all questions promptly, provide all required services and making sure we are well taken care of. We were truly impressed. His professionalism, brand knowledge and courtesy were very much appreciated. Katrina Wong has done an excellent job explaining the financial process, extended warranties and services offered. Altogether, we can say we were completely satisfied with the MB London dealership and the whole car buying experience. Thank you again, Adam. More

Absolutely Amazing Experience 2016 S550 LWB I had an awesome experience with Adam and Kristina, they both exceeded my expectations, in fact i have dealt with many dealerships in the past, changi I had an awesome experience with Adam and Kristina, they both exceeded my expectations, in fact i have dealt with many dealerships in the past, changing cars almost every 2-4 years i have had to deal with many dealerships and salespeople and most are decent to good, rarely i see professionals as what i experienced here at Mercedes Benz of London Ontario. Not only will i go back to them for my future car purchases but will definitely recommend my family, friends and colleagues to go visit Adam my star salesman, 😍 i give your dealerships 100% for being patient with me, and even after the sale he still contacted me to make sure that i was 100% happy and if i had any concerns or questions. I am extremely happy and blessed to know Adam Stockie and MB London. More