Mercedes-Benz London

Service Excellent, I really get great service from mike... he is the main reason I own two Mercedies Benz vehicles. If I could have him as my salesman as well Excellent, I really get great service from mike... he is the main reason I own two Mercedies Benz vehicles. If I could have him as my salesman as well, I would. More

Great customer service! Mike Maric in their service dept. continues to do a great job looking after my vehicle service needs. He clearly explains the repair options, what wo Mike Maric in their service dept. continues to do a great job looking after my vehicle service needs. He clearly explains the repair options, what work was actually completed - all with a sense of urgency so I can be on my way asap. I've also spent time with their service technicians on some problem diagnostics, and they are very professional as well. Overall, a good team. More

Amazing I had the pleasure of dealing with Adam Stockie. This is my first experience at Mercedes Benz London. Adam was more than helpful right from the star I had the pleasure of dealing with Adam Stockie. This is my first experience at Mercedes Benz London. Adam was more than helpful right from the start and worked with us throughout the process. I found him knowledgeable, polite and very customer oriented. When we picked up the vehicle he was very thorough during the turnover and we drove away very satisfied. I would send any of my friends there to deal with Adam. I also met the GM Rob Stockie and he was polite and very welcoming of new customers. I was introduced to our service advisor Mike and it appears we should have good experiences going forward. Kristina handled the paperwork and was courteous and very professional. More

Excellent sales service. Mike and Kristina were a pleasure to work with as I selected a car. Thank you for the excellent service. I would recommend Mercedes-Benz London. Mike and Kristina were a pleasure to work with as I selected a car. Thank you for the excellent service. I would recommend Mercedes-Benz London. More

Outstanding service! From Rena at the service desk to Brandon the Sprinter technician, I couldn't ask for a better experience. Professional, friendly, and courteous, ea From Rena at the service desk to Brandon the Sprinter technician, I couldn't ask for a better experience. Professional, friendly, and courteous, each and every visit. Whatever problem I encounter with my Sprinter, I know that Rena and Brandon are going to solve the problem, which gives me peace of mind. What else could a customer ask for? More

Overall, an excellent experience I have dealt with this dealer for more than 25 years under its original ownership and current one. While this was my first time dealing with Adam St I have dealt with this dealer for more than 25 years under its original ownership and current one. While this was my first time dealing with Adam Stockie he more than lived up to my expectations. He was knowledgeable about the vehicle in which I was interest, prompt in his response to the questions I was asking, and quick to turnaround my offer. Further, delivery was ahead of schedule and I appreciated the way in which he introduced me to the various features of the car. I would have no hesitation in recommending him to others thinking of being from this dealer. More

Outstanding purchasing experience. Adam Stokie is fantastic to deal with. A true professional. Katrina is very friendly and extremely helpful. It was a pleasure doing business with th Adam Stokie is fantastic to deal with. A true professional. Katrina is very friendly and extremely helpful. It was a pleasure doing business with them. More

trustworthy, down-to-earth employees Today I drove home my second M-B from Jeff, a 2017 GLA. I purchased my first M-B, a B200, from Jeff in 2009. Last week, I experienced some normal (b Today I drove home my second M-B from Jeff, a 2017 GLA. I purchased my first M-B, a B200, from Jeff in 2009. Last week, I experienced some normal (but costly) maintenance issues with my B200 at an unfortunate time for me. Lori treated me with honest empathy as I struggled through my repair-vs-trade decisions. I was issued a loaner vehicle for 1 1/2 wks throughout my transition from B200 owner to GLA leaser. Jeff had the patience of a saint, never playing the hard-sell game, and eventually guiding me to the best decision for my particular situation... leasing. He took his time to explain all my options and worked out the numbers on each scenario (there were several!). I feel my final decision was a very well-informed one. Kristina is such a breath of fresh air. I have a mental block when it comes to finances & form-filling, and leasing was an entirely new hurdle for me! Kristina's warm, cheerful demeanor made the experience painless (and it actually made sense to me!). I left her office feeling as though I had made a new friend. If you are considering a Mercedes, I highly recommend the staff here. More

Used car purchase Overall the process was simple and the experience was pleasant. Tony was open to negotiation and made an effort to help smoothen the transaction. Than Overall the process was simple and the experience was pleasant. Tony was open to negotiation and made an effort to help smoothen the transaction. Thanks again. More

Our first Mercedes We couldn't be happier with our first experience buying a Benz. We were treated like royalty, and Tony really knew the machine inside and out. We ha We couldn't be happier with our first experience buying a Benz. We were treated like royalty, and Tony really knew the machine inside and out. We had a lot of fun. And we're going to have a lot more now. Thank you! More