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Mercedes-Benz London

London, ON

4.9
1,091 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,091 reviews

March 16, 2017

very nice dealer and sales person This place is bright and clean, people are friendly. Mr. Francis gave us a show around and explained features and payment options. We made our decisio More

by RichL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charbel Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2017

Flawless service Made a service appointment by email. The car was waiting as requested on arrival. Service was done exactly on time. Service was done properly. Transit More

by Andrew_M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2017

Tony makes you feel at home Such a great experience from start to finish. Tony was very charismatic and honest which helped put me at ease throughout my purchase. We skipped a lo More

by Bradley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2017

My experience when buying my new vehicle Have always had friendly and knowledgeable service, this did not change when it came time to purchase a new Smart car. We really liked the fact that w More

by Smart878
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charbel Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong, Lori Dale, Joe Mazzella
March 10, 2017

Quick easy organized Fantastic service every time I'm there! Consistent and organized. Works will with my work schedule. And I'm always accommodated - more than expected i More

by Vzervakos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2017

Easy going, knowledgable, professional service From start to finish, nothing but professional, quality service with a friendly atmosphere. Tony was very knowledgable and answered any questions I ha More

by Nate84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Dale
March 07, 2017

fantastic and stress free I am a returning customer to MB London and having the pleasure of dealing with Tony Yang I know I will be back for years to come. From the lightening- More

by Jodi B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2017

Professional & Efficient I recently purchased a C300 from MB London. I live out of town and have a busy schedule. I made an appointment with Charbel Francis to look at the v More

by Sarnia Customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charbel Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
March 07, 2017

Above and beyond My family lives 2 hours from London and we even have our own Mercedes dealer but we still chose Mercedes London. We connected with Charbel instantly. More

by Todd 1414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charbel Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2017

Exceptional Service! Nowadays, It's hard to come by great client service but Charbel has raised the bar. This is our 2nd purchase from Mercedes Benz of London and Charbel More

by Essam Chams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charbel Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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