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Mercedes-Benz London

London, ON

4.9
1,088 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,088 reviews

November 22, 2023

Great place if you're looking to buy a car new or used. I would definitely say they went above and beyond, very friendly and understanding when it comes to your needs. Thanks to the team and Tony Yang for More

by Coraltiger33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Mercedes-Benz London responded

Thank you for taking the time to share your positive experience at Mercedes-Benz London. We are thrilled to hear that our team, especially Tony Yang, provided you with exceptional service that went above and beyond your needs. We greatly appreciate your kind words and hope to see you again in the future.

November 01, 2023

Even though I do not live in London and had not purchased my original Mercedes from Mercedes-Benz London, I had great experience with the service department on several occasions. This led me to try them for More

by brian chisholm
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Mercedes-Benz London responded

Thank you for taking the time to share your experience with us, Brian. We truly appreciate your kind words about our service department and Tony. We are thrilled to hear that your latest purchase was a seamless and efficient process. If you have any further feedback or questions, please don't hesitate to reach out. Thank you again for your support, and we hope to see you again in the future.

October 24, 2023

I recently had the pleasure of dealing with Mike at Mercedes Benz London, and I am thrilled with the outstanding service he provided. Mike was incredibly attentive, listening carefully to my needs and More

by Tay Thai
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Mercedes-Benz London responded

Thank you so much for taking the time to share your positive experience with Mike at Mercedes-Benz London, Tay Thai! We are delighted to hear that Mike provided you with outstanding service and that he was attentive to your needs and preferences. It's great to know that he was accommodating and made sure your busy schedule was considered. We appreciate your kind words regarding his knowledge of the Mercedes-Benz lineup, as well as the warm and welcoming atmosphere he created for you and your family. We are honoured to have served you, and we hope to have the opportunity to assist you again in the future.

October 23, 2023

From beginning to delivery of the vehicle, Mike was very helpful in helping to review the various options and providing great insight. My spouse and I were both very pleased and will be returning customers More

by Bernardi.johnpaul
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Mercedes-Benz London responded

Thank you for taking the time to leave us a positive review! We're thrilled to hear that both you and your spouse had a great experience with Mike Robinson. Mike is indeed a valued member of our team, and we're glad he provided you with an excellent experience from start to finish. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business!

October 22, 2023

Another fantastic purchasing experience with Mercedes Benz London! The Team, Rob, Mike, Tony and Markus worked closely with us to find the right vehicle that met our needs and fit within our budget. Th More

by KM43
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Markus Widmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Karsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Mercedes-Benz London responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our team, including Rob, Mike, Tony, and Markus, provided you with excellent service and helped you find the perfect vehicle within your budget. Building strong relationships with our customers and delivering exceptional professionalism is something we strive for, and we are delighted that we were able to meet your expectations. Thank you again for choosing Mercedes-Benz London, and we look forward to serving you in the future.

October 20, 2023

I had one of the best experiences ever . I found the car online . I sent a text to Mercedes Benz London. Tony Yang was a nice guy that replied Back shortly and I could order my car very fast More

by Kambiz Tehrani
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Mercedes-Benz London responded

Thank you so much, Kambiz, for sharing your wonderful experience with us at Mercedes-Benz London. We're thrilled to hear that you had one of the best experiences ever while purchasing your car online. Tony Yang is indeed a valued member of our team, and we're glad he provided you with excellent service. It's great to know that your car was delivered to you in such a smooth and timely manner. We're delighted that you're now driving a nice electric Mercedes and that you're so happy with your purchase. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. Thank you again for choosing Mercedes-Benz London, and we hope you continue to enjoy your fantastic car!

October 20, 2023

Great Experience with Tony Yang for the purchase a 2018 G550. Thanks a lot for all the help! More

by michael
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Mercedes-Benz London responded

Thank you for taking the time to leave us a positive review, Michael! We're thrilled to hear that you had a great experience with Tony Yang while purchasing your 2018 G 550. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business!

October 20, 2023

Tony has been very professional in helping me with my past few Mercedes and always willing to assist in helping me get acquainted to my new Vehicles. The entire team has great knowledge of the products t More

by PC
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Mercedes-Benz London responded

Thank you for taking the time to share your positive experience with Tony and our team at Mercedes-Benz London. We are delighted to hear that Tony has consistently provided you with professional and helpful assistance, as well as helping you get acquainted with your new vehicles. Our team takes pride in their extensive knowledge of our products, and it is wonderful to know that this has been recognized by our valued customers like yourself. We appreciate your support and look forward to continuing to serve you in the future.

October 13, 2023

I just bought my second vehicle from Tony Yang. As always, he was very knowledgeable and went out of his way to make sure I was happy. Great customer service!! More

by Sandra Gerber
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Markus Widmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

Mike was very knowledgeable and patient with the leasing our new vehicle. When arriving for appointments, he was always so well prepared, especially for our test drive. He was a pleasure to deal with and we More

by Bill and Brenda
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Mercedes-Benz London responded

Thank you, Bill and Brenda, for taking the time to share your positive experience with Mike at Mercedes-Benz London. We're delighted to hear that he provided you with exceptional customer service and made the leasing process smooth and enjoyable. Your recommendation means a lot to us, and we appreciate your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

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