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Mercedes-Benz London
London, ON
1,091 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area.
Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,091 reviews
June 07, 2017
Great Experience! We dealt with Mike R. as your Sales Representative and found the experience of selecting a vehicle and working through the leasing process to be excel We dealt with Mike R. as your Sales Representative and found the experience of selecting a vehicle and working through the leasing process to be excellent. He was knowledgeable, friendly, professional and has an approach and style that removes the 'sales pressure' and stress from the discussion leading up to finalizing the sale. More
by PeterS
June 06, 2017
Best car purchasing experience I've had! The Sales Team, Adam and Katrina, were both very professional, personable, accommodating, thorough, open & honest and kept commitments. I was very im The Sales Team, Adam and Katrina, were both very professional, personable, accommodating, thorough, open & honest and kept commitments. I was very impressed. The whole process including locating the car on-line, visiting & viewing it on the lot, sending / receiving a few emails, test-driving, through to the ultimate purchase ... was very well thought out to make it efficient, yet time-sensitive for the buyer. It was good not needed to feel pressure to make a rash decision. The Team were very knowledgeable of the vehicle, the various MB programs and licensing requirements. More
by 1rstmb!
Employees Worked With
Also met Joe Mazzella and Joe Huigenbos., Adam Stockie, Katrina Wong
June 04, 2017
Amazing service very glad as a customer. Beautiful service and especially tony the seller went through everything and took his time with me and explained everything t very glad as a customer. Beautiful service and especially tony the seller went through everything and took his time with me and explained everything that unneeded tonknownin a very good way More
by Wartec
June 02, 2017
Excellent Service The overall experience was excellent! From the moment you walk in the door there is a great atmosphere and beautiful showroom. Everyone was friendly The overall experience was excellent! From the moment you walk in the door there is a great atmosphere and beautiful showroom. Everyone was friendly and Jace was great at helping me with my needs. It took a few visits but we were able to reach a deal that was agreeable to everyone. More
by Gil
May 29, 2017
Satisfying experience! My husband and I received great service during the whole process of purchasing our vehicle. We dealt with Adam, and he was very knowledgeable and frie My husband and I received great service during the whole process of purchasing our vehicle. We dealt with Adam, and he was very knowledgeable and friendly. He kindly walked us through the purchase and accommodated all our needs. More
by Cargirl
May 27, 2017
Adam was extremely Professional and informative! This is our second lease experience with Adam Stockie and we were very pleased at how effortless he made it for us to obtain a new vehicle. All of the This is our second lease experience with Adam Stockie and we were very pleased at how effortless he made it for us to obtain a new vehicle. All of the representatives and staff at Mercedes Benz are always friendly, professional and helpful. We will continue to give our business to Mercedes Benz. Thank you! More
by Barch
May 19, 2017
Nice change Very smooth transition from old Benz to new C43 cab, great people I dealt with again, will continue to use these people when it's time for new one aga Very smooth transition from old Benz to new C43 cab, great people I dealt with again, will continue to use these people when it's time for new one again. More
by Duchie
May 11, 2017
Excellent service! The service provided by MB London was top class. Tony and Kristina helped me get my dream car ready as soon as possible. I hope MB London keep up thei The service provided by MB London was top class. Tony and Kristina helped me get my dream car ready as soon as possible. I hope MB London keep up their good work. More
by akib1994
May 10, 2017
Flawless experience I just picked up my new GLE. This is the 3rd Mercedes my family has purchased from Tony and the experience couldn't have been any better. He's the ult I just picked up my new GLE. This is the 3rd Mercedes my family has purchased from Tony and the experience couldn't have been any better. He's the ultimate professional and constantly goes above and beyond to extend to us the very best service possible. Thanks for making it easy Tony! And thanks to Kristina for making delivery so simple! More
by agm
May 10, 2017
Efficient and Friendly Both Adam and Kristina were a pleasure to deal with. Our questions were answered in a timely manner. Our dealings were always informative, efficient Both Adam and Kristina were a pleasure to deal with. Our questions were answered in a timely manner. Our dealings were always informative, efficient and friendly! We love our new G550:) More
by JennysG550
