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Mercedes-Benz London

London, ON

4.9
1,091 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,091 reviews

July 05, 2017

No pressure Tony let the car sell itself. He answered questions honestly and made himself available on time and was well prepared for us. After we bought the ca More

by golfman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2017 -

Mercedes-Benz London responded

Thanks for the glowing words about your great experience working with Tony. We are so happy to hear that your were pleased with the purchase process and we hope to work with you again one day in the future. Until then, enjoy the new ride!

July 03, 2017

Great experience! The entire experience at Mercedes-Benz London was great. Jace was professional and knowledgeable. I would easily recommend this dealership to others; More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace Cooper
Aug 10, 2017 -

Mercedes-Benz London responded

Thanks for the kind words, Jay. We are glad to hear that you had such a positive experience working with Jace and the rest of the team. Happy motoring!

June 28, 2017

Professional, Knowledgeable, Friendly I just took delivery of my GLE 43 AMG and I am thrilled!! Tony Yang made it easy and was there to help out in every aspect. Truly seamless service. More

by bfus
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Mazzella
Aug 10, 2017 -

Mercedes-Benz London responded

Thank you so much for your kind words and for your continued patronage. We are so happy to hear that you've had such great experiences working with Tony in the past and we look forward to working with you long into the future! Happy motoring!

June 28, 2017

"They listened!" Finch has a great selection of cars. Adam listened to the specific's I was looking for in my 2nd C-300 purchase. He knew the options available and kep More

by PJCB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stockie
Aug 10, 2017 -

Mercedes-Benz London responded

We are so happy to hear that you had such a positive experience with the purchase of your new C300. Thanks so much for your kind words about the service provided by Adam and Kristina. We look foward to working with you again in the future.

June 27, 2017

Seriously exceptional service ! Tony was extremely professional, knowledgeable and patient. But it didn't take long before I was hooked on the car! My Mercedes Benz 2017 B250 drives More

by Biki64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2017 -

Mercedes-Benz London responded

Thank-You for taking the time to review your 5-star experience with Tony and the rest of the team here at Mercedes-Benz London! We are so delighted to hear that he was professional and patient. Congratulations on your 2017 B250! We look forward to your continued business and can't wait to see you again.

June 26, 2017

A truly positive experience. From the moment I walked into MB London I knew exactly what I wanted and they made it happen. Tony was informative, enthusiastic and professional. Kri More

by J Murray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2017 -

Mercedes-Benz London responded

Thank-You for taking the time to review your 5-star experience with Tony and Kristina here at Mercedes-Benz London! We are so delighted to hear that he made your purchasing process happen exactly the way you wanted. We're not only proud of our sales team but our service and financial team as well. Congratulations on your new CLA45! We look forward to your continued business and can't wait to see you again.

June 26, 2017

EXCELLENT EXPERIENCE A1 SERVICE JACE WAS VERY HELPFUL AND POLITE I FELT VERY COMFORTABLE DEALING WITH HER.I WOULD RECOMMEND MY FRIENDS AND FAMILY TO CONSIDER THIS DEALERSHIP THANK More

by crnobeli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jace Cooper
Jun 27, 2017 -

Mercedes-Benz London responded

Thank-You for taking the time to review your experience with Jace here at Mercedes-Benz London! We are so delighted to hear that she made your purchasing process a comfortable one. We look forward to your continued business and can't wait to see you again!

June 24, 2017

My 2nd Benz hi I would like to thanks tony yang for my 2nd car from London Benz the c43. Very happy with the service like alwayes I would recommend everyone to go More

by Wartec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong, Sarah Bury
Jun 27, 2017 -

Mercedes-Benz London responded

Thank-You for taking the time to review your 5-star experience with Tony, Kristina and Katrina here at Mercedes-Benz London. We are delighted to hear that this is your second vehicle from Tony and that you are so happy with your overall process. We look forward to your continued business and can't wait to see you again! Enjoy your C43!

June 15, 2017

comfortable experience I am new to the car service experience and Mike gave a detailed and thorough explanation of service and anticipated cost. Also great transportation pr More

by Pat 345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2017 -

Mercedes-Benz London responded

Thank-You Pat for taking the time to review your experience with Mike at Mercedes-Benz London. We are not only proud of our sales team but our service team as well. We look forward to your continued business and can't wait to see you again!

June 08, 2017

"Personable & professional Team and pleasurable experience" My very positive feedback is founded on the professional, personable and honest interaction with Adam in Sales. I had done my homework and searched fo More

by MBReview
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stockie
Jun 27, 2017 -

Mercedes-Benz London responded

Thank-You for taking the time to review your experience with Adam, Kristina and the rest of the team at Mercedes-Benz London. We are delighted to hear that he gave you a professional, personal and honest interaction. We look forward to your continued business and can't wait to see you again!

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