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Mercedes-Benz London

London, ON

4.9
1,091 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,091 reviews

July 25, 2017

Enjoyable experience From the moment I texted the online service rep to the moment I picked up the vehicle and drove away my new car , every step of the way was made easy More

by G.Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jace Cooper
Aug 10, 2017 -

Mercedes-Benz London responded

We are so glad to hear that you had such a pleasant experience working with Jace and the team here at MB London. Thanks for the kind words! We hope to work with you again one day in the future! Cheers!

July 24, 2017

No pressure Out of her way to make your buying experience a great event. No pressure sales made it a more enjoyable event for both my wife and I. Jace was very i More

by BigAl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jace Cooper
Aug 10, 2017 -

Mercedes-Benz London responded

Thanks for your kind words about your positive experience working with Jace. We are always glad to hear it! Happy motoring!

July 20, 2017

Professional Service Our experience at the dealership was Awesome. He is knowledgeable & took steps to explain everything we needed to know in a politee & friendly manner. More

by Ranjit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
Aug 10, 2017 -

Mercedes-Benz London responded

Thanks for the kind words about your positive experience working with Mike Robinson! We are glad to hear that you such a helpful and pleasant purchase process! We look forward to working with you again one day in the future. Happy motoring!

July 19, 2017

Great Experience Buying I purchased my first Mercedes that past Monday, and what a great experience. All of the people at the dealership were very friendly, efficient and inf More

by J Wright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stockie
Aug 10, 2017 -

Mercedes-Benz London responded

We're so glad to hear that you had a great experience purchasing your new GLK250 from Adam and the rest of the team here at MB London! We hope to work with you again one day in the future, but until then, enjoy that awesome new ride!

July 19, 2017

Professional and friendly service A great line-up to choose from, and courteous and helpful advice. I traded a Sedan for an SUV, and the deal was made promptly and fairly. Very happy More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
Aug 10, 2017 -

Mercedes-Benz London responded

Thanks for the great review, Rick! We are happy to hear that you had such a prompt and pleasant experience working with Tony and Katrina here at MB London! We look forward to working with you again in the future! Happy motoring!

July 18, 2017

Excellent customer service! Jace was knowledgeable, friendly and efficient! I am so happy with my new vehicle. Jace, as well as management, made my buying experience a very pleas More

by ChloeAnglin1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jace Cooper, Joe Huigenbos
Aug 10, 2017 -

Mercedes-Benz London responded

Thanks for the great review! We are glad to hear that you had such a pleasant experience working with Jace and the team and we look forward to working with you again in the future. Until then, enjoy the new ride!

July 07, 2017

Professional and high level of attention I was particularly impressed with the attention to details in introducing me to the line up of cars, and subsequent description of details I was looki More

by Keith Gibbons
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Stockie, Katrina Wong
Aug 10, 2017 -

Mercedes-Benz London responded

Thanks for the great review, Keith! We are glad to hear that Adam and the whole staff here at MB London were able to provide you with a 5-star experience! Happy motoring!

July 07, 2017

Adam Stockie Just purchased our second Mercedes Benz from Adam Stockie.He made this an awesome experience due to his professionalism , knowledge and easy manner. More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kydd, Adam Stockie, Katrina Wong
Aug 10, 2017 -

Mercedes-Benz London responded

Thanks for your kind words and continued patronage, Frank and Betty! We are happy to hear that you have been so pleased with Adam's service. We look forward to working with you again in the future! Happy motoring!

July 07, 2017

Super Helpful Tony made my experience with Mercedes-Benz London one I would not hesitate to tell a friend and recommend. A lot of our conversations where over the p More

by rice, terry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2017 -

Mercedes-Benz London responded

Thanks so much for your kind words regarding your experience working with Tony! We are happy to hear that he was able to answer all your questions and make your experience a seamless one. We look forward to working with you again in the future. Happy motoring!

July 06, 2017

Wonderful, pleasurable experience! I decided to give Mercedes London a try after having some unsatisfying car buying experiences at other car dealerships. Tony Yang and Mercedes London More

by Lewis Hamilton Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2017 -

Mercedes-Benz London responded

What a great review! Thanks so much for your kind words! We are so glad to hear that Tony was able to provide you with an unparalleled purchase experience. We hope that you enjoy your new E-Class Cabriolet and that we'll be able to work with you again one day in the the future! Cheers!

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