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Mercedes-Benz London

London, ON

4.9
1,091 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,091 reviews

September 15, 2017

Knowledgeable, passionate and personable The complete gate-to-gate customer experience in a "no pressure" environment that left us educated and satisfied about the purchase. Tony and Kristina More

by vandevm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2017 -

Mercedes-Benz London responded

Thank-You for your kind words and 5-star review! We are delighted to hear that your purchase with Tony was pressure free and a complete gate-to-gate customer experience. We look forward to your continued business and can't wait to see you again!

September 15, 2017

2016 GL350 star certified. Tony and the staff were very helpful, kind and courteous. It was my first experience at the dealership and I look forward to my next purchase. All sta More

by Dannyboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2017 -

Mercedes-Benz London responded

Thank-You for your kind words and 5-star review! We are delighted to hear that your first purchasing experience with Tony was helpful, kind and courteous. We look forward to your continued business and can't wait to see you again!

September 06, 2017

Very Pleased with Mercedes Benz London As a previous BMW owners, we are very happy we made the switch to Mercedes-Benz, and particularly Mercedes-Benz London. The service we have received More

by Christian17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Stockie, Katrina Wong
Sep 14, 2017 -

Mercedes-Benz London responded

Thank-You Christian for taking the time to review your experience with us here at Mercedes-Benz London! We are delighted to hear that your experience with Adam was nothing less of fantastic. We're thrilled to hear that you were a recommendation and now you too would recommend our dealership. We look forward to your continued business and can't wait to see you again! Happy Motoring!

September 06, 2017

See below This is our second purchase with MB London. Very happy with first. It took us 2 years to decide what we wanted and when to buy again. Adam has been ju More

by Janice Baikie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stockie
Sep 06, 2017 -

Mercedes-Benz London responded

Thank-You Janice for taking the time to review your experience with us here at Mercedes-Benz London! We are delighted to hear that you are returning to us. We're happy that Adam has been patient and courteous while you took the time to decide on which vehicle was the perfect fit for you. We look forward to your continued business and can't wait to see you again!

September 05, 2017

MB London never disappoints! We have leased two MB vehicles from the London dealership and have never had any issues from the sales end to the service side. Consistent first cla More

by JKC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stockie, Katrina Wong
Sep 06, 2017 -

Mercedes-Benz London responded

Thank-You for taking the time to review your experience with us here at Mercedes-Benz London! We are delighted to hear that your experiences have been consistent from sales to service. We look forward to your continued business and can't wait to see you again. Enjoy the new GLC 300!

September 05, 2017

Happy Girl Adam Stockie did a great job . My daughter is happy with her decision and loves her new ride . The GLC 300 is the perfect fit for her More

by Semmer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stockie
Sep 06, 2017 -

Mercedes-Benz London responded

Thank-You for taking the time to review your experience with us here at Mercedes-Benz London! We are delighted to hear that your daughter is so happy with her purchase from Adam Stockie. We look forward to your continued business and can't wait to see you again. Enjoy the new GLC 300!

September 02, 2017

Enjoyable Transaction I found the car I had been looking for online From my initial contact by phone and finalizing the contract on the car with Joe Huigenbos - Sales Mgr., More

by Dave Heydon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stockie, Joe Huigenbos
Sep 06, 2017 -

Mercedes-Benz London responded

Thank-You Dave for taking the time to review your experience with us here at Mercedes-Benz London! We are delighted to hear that Adam and Joe went above and beyond all expectations. We look forward to your continued business and can't wait to see you again. Happy Motoring!

August 25, 2017

Second purchase of many more :) This was our second purchase with Jace and we couldn't be happier. The process was smooth and efficient, and Jace is helpful and personable at all st More

by Shaun&Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mazzella, Jace Cooper
Aug 31, 2017 -

Mercedes-Benz London responded

Thank You Shaun & Danny for the wonderful review! We're delighted to hear that your purchasing process with Jace was so pleasant. We're happy that you felt your overall experience was smooth, efficient and that Jace was personable and helpful! We look forward to your continued business and can't wait to see you again.

August 22, 2017

A beautiful show room with an excellent, friendly staff. I just bought a Mercedes for my wife and we were very fortunate to have Jace Cooper and Kristina as our sales and financial consultants. It was an abs More

by Christ,heinz133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace Cooper
Aug 22, 2017 -

Mercedes-Benz London responded

Thank you so much for your kind words regarding your purchase with Jace! We're delighted to hear that she gave you a pleasant, knowledgable and accommodating experience alongside Kristina! We very much look forward to working with you again in the future. Happy motoring!

August 22, 2017

Great Purchase Experience Jace and Joe did and amazing job on selling me the vehicle. I really appreciate their professional way of dealing with customers. Also they don't have More

by GTACARGUY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace Cooper, Katrina Wong, Joe Mazzella
Aug 22, 2017 -

Mercedes-Benz London responded

Thank you so much for your kind words regarding your purchase with Jace! We're delighted to hear that she gave you a professional and friendly purchasing experience. We very much look forward to working with you again in the future. Happy motoring!

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