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Mercedes-Benz London

London, ON

4.9
1,091 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,091 reviews

November 14, 2017

Great new car buying experience Jace was very knowledgeable and quick to get back to me with answers. When she wasn’t available, Joe, one of the Managers made himself very available. More

by Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace Cooper, Joe Huigenbos
Jan 15, 2018 -

Mercedes-Benz London responded

Thanks for the great review, Wendy! We're happy to hear that you had a great experience working with Jace, Joe and Kristina! Happy motoring!

November 13, 2017

Excellent service at Mercedes, this is my second new car, I was going to buy the first one out but was undecided, Adam help us out a lot and was able to convince us on More

by una
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katrina Wong, Adam Stockie
Jan 15, 2018 -

Mercedes-Benz London responded

Thank you so much for your great review! We appreciate you letting everyone know about your great experiences working with Adam and Katrina and the rest of the team here at MB London! Enjoy that beautiful C-Class!

November 09, 2017

exciting. thrilling. Amazing staff anywhere you look in this dealership. Knowledge is amazing and the customer really feels comfortable. Everything is explained to the cus More

by chicho
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn jAQUES , Jace Cooper
Jan 15, 2018 -

Mercedes-Benz London responded

Thanks for the great feedback! We appreciate your kind words that you chose to do business with us at MB London! Happy motoring!

November 07, 2017

Amazing Customer Service! This is our second purchase with Mercedes-Benz London in the past 2 years. It`s hard not to do business there because the service level is far superio More

by JeffAndKayla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stockie
Jan 15, 2018 -

Mercedes-Benz London responded

Wow, what a great review! We are so excited to hear that you've had such great experiences working with Adam, Kristina and the rest of or team! We look forward to delivering you many more great customer experiences in the future!

November 06, 2017

great assistance from rep-adam stockie. Very through/honest Adam was very though and up front. His after sales reach out is also appreciated. R.Stockie too Will recommend him and for my friends. More

by fzabian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stockie, Katrina Wong
Jan 15, 2018 -

Mercedes-Benz London responded

Thanks for the great feedback! We're happy to hear that you had such a great experience dealing with Adam, Rob and the rest of the team here at MB London! We look forward to assisting you again in the future!

November 06, 2017

Had a great experience buying our car We return to MBL for good reason. Jace was knowledgeable, prompt and very courteous to work with making our purchase. The products and quality of ser More

by Jeans new car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jace Cooper
Jan 15, 2018 -

Mercedes-Benz London responded

Thanks for the great review and for your return business! We're glad to hear that you've had such positive experiences working with Jace and the team here at Mercedes-Benz London! Happy motoring!

November 05, 2017

Vehicle Purchase Excellent Dealership. Sales and Finance are very helpful, easy to deal with and patient throughout the entire process. It was a nice gesture for th More

by london
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stockie, Katrina Wong
Jan 15, 2018 -

Mercedes-Benz London responded

Thanks for the great feedback and for choosing Mercedes-Benz London! We look forward to delivering you many more great experiences in the future!

November 02, 2017

Professional, thorough and friendly The buying and delivery process for my vehicle purchase was well done. Adam and Kristina were professional and thorough, ensuring I understood the veh More

by Author
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stockie
Jan 15, 2018 -

Mercedes-Benz London responded

Thanks for the positive feedback! We are happy to hear that Adam and Kristina made the purchase process so enjoyable for you. Thanks for choosing MB London!

November 01, 2017

Right vehicle for our needs together, safety in the product Jace had been a joy to work with! This is the second vehicle she has put us in and we cannot say enough about the care, patience and attention she ha More

by humbug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace Cooper, Rena Kubota, Katrina Wong, Joe Mazzella
Jan 15, 2018 -

Mercedes-Benz London responded

Thanks for the great review and for your return business! We are glad to hear that Jace was made it a great experience with her care, patience and attention. Happy motoring!

October 31, 2017

Lightning fast responses and very accommodating. I reached out to Rob and Adam Stockie with a request to find and purchase a vehicle in a couple of days because of a tight time schedule. Adam present More

by Richard Hodgson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stockie
Nov 01, 2017 -

Mercedes-Benz London responded

Thank-You for the 5-star review and taking the time to share your experience with Adam, Kristina and Rob here at Mercedes-Benz London! We're delighted to hear that your purchasing process was able to happen in the time frame you needed. We love that all of your expectations were met. We look forward to your continued business and we can't wait to see you again.

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