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Mercedes-Benz London

London, ON

4.9
1,091 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,091 reviews

March 06, 2018

Repeat Customer of Bill Schonauer As a customer I return to Bill Schonauer. I have purchased four Mercedes Benz cars with Bill because he is courteous, knowledgeable and professiona More

by Bill Lindley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Schonauer
Mar 07, 2018 -

Mercedes-Benz London responded

Thank you so much for taking the time to write your 5 star review Bill! Enjoy your new vehicle!

March 06, 2018

Very enjoyable experience I recently purchased my second ML350 Bluetec from Mercedes-Benz London. I spent considerable time researching all sources for the exact SUV I wanted, More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
Mar 07, 2018 -

Mercedes-Benz London responded

Thank you so much for your 5 star review Steve! We are so glad your process went smoothly! We will be sure to pass the message along to the team at Mercedes-Benz!

March 05, 2018

As always, Professional and Courteous I've had the opportunity to experience the purchase of another vehicle from Mercedes Benz London. I worked with Tony Yang, with whom I worked with fo More

by Wayne Sczepanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
Mar 07, 2018 -

Mercedes-Benz London responded

Thank you for your 5 star Wayne! We appreciate your feedback! We will be sure to pass the kind words along to Tony! Thank you for being such a valuable customer to us!

March 02, 2018

Smooth and easy, like my new car Just purchased my car from the mercedes benz dealership in London, ontario. Adam Stockie made this experience as good as it could be! The car I wanted More

by Mariamzabian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stockie
Mar 07, 2018 -

Mercedes-Benz London responded

Thank you so much for your 5 star review!! We are so glad your process went smoothly and positive! We will be sure to pass the message along to Adam!

March 01, 2018

Very easy process, everything was ready when I arrived. prompt service always accommodating in providing a loaner vehicle. Any issues are handled quickly and fairly. Honest with costs and pricing of repl More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Stockie
Mar 07, 2018 -

Mercedes-Benz London responded

Thank you for your 5 star review David! We will be sure to pass the message along to Adam! Enjoy your new car!

March 01, 2018

Great service from start to finish This was our 6th vehicle purchase here. Great service as always. Jace was excellent help in getting us our new car. Financing department was helpf More

by JakeMorgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jace Cooper
Mar 07, 2018 -

Mercedes-Benz London responded

Thank you so much for your 5 star review Jake! Thank you so much for being such a valuable customer to us! We will be sure to pass the message along to Jace!

March 01, 2018

HAPPY HAPPY HAPPY I We have had several Mercedes in the past. Adam has always been there for us. Having just lost my husband, I leaned on Adam even more. T More

by Barbara Del Net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stockie
Mar 07, 2018 -

Mercedes-Benz London responded

Thank you so much for your kind words Barbara and being such a valuable customer to us at Mercedes-Benz. We are so sorry to hear about the loss of your husband and glad your experience after was a positive one! We will be sure to pass the message along to Adam!

February 28, 2018

Amazing Experience Adam S and the staff at Mercedes here in London went above and beyond to meet all of our expectations and finding us the right fit of vehicle! Stoppe More

by Sueandmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stockie, Katrina Wong
Mar 07, 2018 -

Mercedes-Benz London responded

Thank you so much for your 5 star review! We will be sure to pass the kind words along to Adam and the team at Mercedes-Benz! Enjoy your vehicle!

February 26, 2018

Bette Jace & Kristina you were extremely friendly and professional a very positive experience in our purchase of our new GLC 300. Gino and I are excited of More

by bette
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace Cooper, Joe Huigenbos
Mar 07, 2018 -

Mercedes-Benz London responded

Thank you so much for your 5-star review Bette! We hope you and Gino enjoy your new GLC 300!

February 24, 2018

Sales person The sales person was extremely professional and very friendly. The experience was fantastic. She understood what I wanted and worked to find the exa More

by Scats88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace Cooper, Joe Huigenbos
Mar 07, 2018 -

Mercedes-Benz London responded

Thank you for your review! We will be sure to pass the message along to Jace! Enjoy your new vehicle!

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