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Mercedes-Benz London

London, ON

4.9
1,092 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,092 reviews

April 30, 2018

Excellent Products and Services From selecting colour and packages for the vehicle to finding answers to my questions on features and warranty, Jace is the best Sales Consultant at M More

by dtang65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace Cooper, Katrina Wong
May 02, 2018 -

Mercedes-Benz London responded

Hi dtang65, Thank you kindly for your review. We are happy to hear that you had a positive experience at our dealership and hope to see you again soon!

April 30, 2018

Pleasant - Informative - Exciting! Our overall experience in buying our first Mercedes Benz was most definitely a pleasant one. Bill was extremely helpful and courteous providing us More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Schonauer
May 02, 2018 -

Mercedes-Benz London responded

Hi Don, Thank you kindly for your review. We are glad to hear that you had a positive experience at our dealership and hope to see you again soon!

April 23, 2018

Amazing Staff This is my very first Mercedes-Benz, and my only regret is that I didn't make the switch sooner. The entire process was incredible. More

by Katie White
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stockie, Katrina Wong
Apr 30, 2018 -

Mercedes-Benz London responded

Hi Katie, Thank you kindly for your review! If there's anything else we can assist you with please don't hesitate to contact us!

April 21, 2018

VERY GOOD SERVICES DEALER PROVIDED GREAT SERVICE THROUGHOUT THE PURCHASE. MANAGED AND SOLVED EVERYTHING GREATLY. THE STAFF ARE KNOWLEDGEABLE AND PROFESSIONAL. I WAS EXT More

by andywang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Stockie
Apr 23, 2018 -

Mercedes-Benz London responded

Hi anywang, Thank you kindly for your review! We are happy to hear that you had a positive experience at Mercedes-Benz London. If there's anything else we can assist you with, please don't hesitate to contact us!

April 21, 2018

Friendly and knowledgeable I am very impressed with Mercedes Benz London. Buying a car is intimidating. The staff are knowledgeable and professional. They took the time to answe More

by SLR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace Cooper, Katrina Wong
Apr 23, 2018 -

Mercedes-Benz London responded

Hi SLR, Thank you for submitting a review! We are happy to hear that you had a positive experience at Mercedes-Benz London. If there's anything else we can assist you with, please don't hesitate to contact us or visit the dealership!

April 19, 2018

Knowledgable & Professional I spoke with Charbel about making a Mercedes purchase and provided him with my car criteria. I was impressed with how quickly he found my "dream" car! More

by lindawh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charbel Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Mercedes-Benz London responded

Hi lindawh, Thank you for submitting a review! We are happy to hear that you had a positive experience with Charbel and the Wong sisters! We would like to wish you the best of luck with your new purchase and hope to see you back at the dealership again soon!

April 06, 2018

Awesome Plus ! We purchased a new C300 - London Mercedes. The “over the top” quality of their vehicles and the professionalism of the staff at the dealership is alw More

by Car crazy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Stockie, Adam Stockie
Apr 09, 2018 -

Mercedes-Benz London responded

Hey Car crazy, Thank you for the 5 star review! We are glad that you felt comfortable in our dealership when purchasing your new C300! We would like to wish you the best of luck and hope to see you back again soon!

April 02, 2018

Awesome & Proffessional We purchased a 2017 E400 from London Mercedes, It was a great pleasure to buy a vehicle from a great salesperson, who looked after all our needs and q More

by Vasko Arbutina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson Bond
Apr 09, 2018 -

Mercedes-Benz London responded

Hi Vasko, Thank you kindly for your 5 star review! We are happy to hear that you had a wonderful experience when purchasing your 2017 E400! We wish you the best of luck and hope to see you back soon!

April 02, 2018

Helpful and Professional Purchase of new GLE400 was made easy with the help and knowledge of Tony and the team at Mercedes London. Tony's follow up and patience as we worked More

by Jeff and Janice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2018 -

Mercedes-Benz London responded

Hi Jeff & Janice, Thank you kindly for your 5 star review! We are happy to hear that you had a great experience purchasing your new GLE400! We hope to see you back soon!

March 25, 2018

What a dealership!!! Love my new car! Tony was super helpful and was great all through the process. Would definitely recommend!!! Go see Tony and the team at Mercedes-Ben More

by Gary L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
Mar 27, 2018 -

Mercedes-Benz London responded

Thank you for your 5 star review Gary! Enjoy your new Mercedes-Benz!

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