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Mercedes-Benz London

London, ON

4.9
1,092 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,092 reviews

May 26, 2018

Excellent service The whole process was smooth and enjoyable from the test drive to the pick up. Each staff member was efficient in their specific roles. We are very ha More

by Alimurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
May 28, 2018 -

Mercedes-Benz London responded

Hi there, Thank you kindly for your review! We're happy to hear that you've had a positive experience at our dealership and hope to see you soon!

May 22, 2018

Shopping for GLC I have been looking at the GLC for a couple years as a potential replacement for my C300. I found it to be a very positive improvement on the GLK. J More

by sambones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace Cooper
May 28, 2018 -

Mercedes-Benz London responded

Hi there, Thank you kindly for your review! We're happy to hear that you've had a positive experience at our dealership and hope to see you back again soon!

May 12, 2018

Car Shopping Great shopping experience for the two cars. Tony is a very knowledgeable salesman who served as very well now over several years. great dealership, g More

by German car Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018 -

Mercedes-Benz London responded

Hi there, Thank you kindly for your review! We are happy to hear that you had a positive experience with Tony and can't wait to see you back at our dealership!

May 11, 2018

Radar Sensor Repair A few weeks ago I was having blind spot assist issues and noticed the sensor hanging so I called Mike and he was able to get me in quickly and have it More

by Terry15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018 -

Mercedes-Benz London responded

Hi Terry, Thank you kindly for your review. We are happy to hear that you had a positive experience with Mike and our dealership. We hope to see you back again soon!

May 10, 2018

Awesome Adam Stockie was very knowledgable and helped find me the perfect vehicle absolutely satisfied with my service at Mercedes Benz London would defiantly More

by Jordan Smeltzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Stockie
May 14, 2018 -

Mercedes-Benz London responded

Hi Jordan, Thank you kindly for your review. We are happy to hear that you had a great experience with Adam and hope to see you back at the dealership again soon!

May 05, 2018

Outstanding Service The Team at Mercedes Benz London always go above & beyond to provide outstanding service. Always a pleasure to deal with Mike Maric who makes the enti More

by SW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018 -

Mercedes-Benz London responded

Hi there, Thank you kindly for your review! We are glad to hear that you had a positive experience at our dealership and hope to see you back again soon!

May 05, 2018

Excellent Service The service experience is always a good one. Mike is always very helpful and professional. The waiting room is comfortable and the coffee is good! More

by Iohagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018 -

Mercedes-Benz London responded

Hi there, Thank you kindly for your review! We are glad to hear that you had a positive experience at our dealership and hope to see you back again soon!

May 05, 2018

Purchase and install new summer tires Mike makes sure that he points out any needs we have for our 2 vehicles. He explains our requirements in a way we always understand so we can make an More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ridley Wetton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Markus Widmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie in service reception area and your courtesy drivers.
May 07, 2018 -

Mercedes-Benz London responded

Hi Jim, Thank you kindly for your review. We are glad to hear that you had a positive experience with Mike and hope to see you back at our dealership again soon!

May 04, 2018

My Bucket List Just Got Smaller By One The title says it all. Thanks to Adam Stockie's expertise and non-aggressive approach to sales, followed by Katrina's Wong's knowledgable assistance More

by ibdevib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Stockie, Katrina Wong
May 07, 2018 -

Mercedes-Benz London responded

Hi there, Thank you kindly for your review! We are glad to hear that you had a positive experience with Adam and Katrina. We hope to see you back at the dealership again soon!

May 01, 2018

Great day, great Sales Consultant and great service! I just took delivery of my 2018 Mercedes yesterday and this was my fifth new car from this dealership in London. The service is incredible! The showr More

by Skibby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jace Cooper, Katrina Wong
May 02, 2018 -

Mercedes-Benz London responded

Hi Skibby, Thank you kindly for your review! We are glad to hear that you had a positive experience with Jace. We hope to see you back again soon!

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