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Mercedes-Benz London

London, ON

4.9
1,093 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,093 reviews

March 06, 2019

Second Time Around! I’m back for my second Mercedes because the friendly staff are always warm and welcoming every time you walk in to the dealership. Looking forward to More

by Margie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kennedie Vella
Mar 12, 2019 -

Mercedes-Benz London responded

Thank you so much for sharing this, Margie! We appreciate your business and we hope you're enjoying your vehicle!

March 06, 2019

Surpassed Expectations !!! This was my second lease with the London Mercedes Team. I had switched from a competitor that rhymes with CMW due to the lack of response when contact More

by Grytech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
Mar 12, 2019 -

Mercedes-Benz London responded

Hi there! Thank you so much! We truly appreciate you as our customer and we're beyond pleased that Tony and our team made you feel valued and made the process as smooth as possible! We know that when it comes to Mercedes Benz "pickiness" really pays off, and so we hope you're enjoying your vehicle and all its features!

March 05, 2019

Purchase of Used GLA 250 Excellent experience from start to finish and beyond. Quick response when my request was submitted to purchase a used MBGLA 250. The trade in negot More

by MBGLA250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kennedie Vella
Mar 12, 2019 -

Mercedes-Benz London responded

Hi there! Congratulations on your GLA 250! We're so pleased that we were able to take care of you during your MB purchase and that you had a positive experience with our team, and Tony in particular. If we can ever help you with anything else, please don't hesitate to let us know!

March 05, 2019

GLEd purchase I just traded in my wife's ML350 for a newer GLEd and had an outstanding experience in my dealings with Mike Maric and Tony Yang. The new vehicle was More

by GLEd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2019 -

Mercedes-Benz London responded

Thank you so much for sharing! It always makes our day to hear that your team is doing a fantastic job and we couldn't be happier that you had a great visit with Tony and Mike! We're glad you're loving your new car and we look forward to your next visit with us!

February 20, 2019

Excellent experience on the purchase of my new car Charbel was excellent to deal with and made things happen! Came in for a service visit and left with a new car :) Really enjoying my new GLC 300. More

by mrclark321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charbel Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

Mercedes-Benz London responded

Hi there! Thank you so much for taking a moment to share your feedback! It's great to hear that you had an amazing experience with Charbel! Congratulations on your new GLC 300! If there's every anything else we can help you with, please let us know!

February 06, 2019

Great Service from Beginning to End! Mercedes Benz London was great in getting my C300 ready for me. Tony and Kristina were great communicators and helped get me the best deal. Tony also More

by Victorious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
Feb 06, 2019 -

Mercedes-Benz London responded

Thank you so much for sharing your experience and helping share the word about us! We truly appreciate you as our customer and we're so happy you had a wonderful experience with our team! Enjoy your new C300 and if you need help with anything else in the future, we're here for you!

January 28, 2019

From our class act to our new dream machine. My wife and I just purchased our second Mercedes Benz from Mercedes Benz London. A huge thank you to Sales Manager Mike Maric and Sales Consultant Ton More

by RJD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Sampson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace Cooper, Michael Remington
Jan 29, 2019 -

Mercedes-Benz London responded

Hi there! Thank you so much for sharing and for your recommendation! We're so pleased that out team provided you with an outstanding experience and we hope you and your wife are both enjoying your new Mercedes Benz vehicle! If we can do anything else for you in the future, please don't hesitate to reach out - we're here to help!

January 28, 2019

Great experience Working with Tony was great! He was upfront, honest, and not pushy at all. Even after the sale of the car, Tony has been very responsive to any questi More

by Tudhoper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
Jan 28, 2019 -

Mercedes-Benz London responded

We're so happy to hear you enjoyed your visit with Tony, and we truly hope you love your new vehicle! If we can help you with anything else in the future, please don't hesitate to let us know!

January 26, 2019

Great Experience at MB London Our experience with MB London was great! A most impressive showroom. Warren Cunningham was our first contact at the dealership answering quickly to More

by GLS450 -MB London
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2019 -

Mercedes-Benz London responded

Thank you so much for your review and for recommending Warren! Happy to hear you had a fantastic experience with him and we truly hope you're enjoying your beautiful new vehicle!

January 26, 2019

Dedicated and professional Tony was extremely courteous, professional, and friendly. He was dedicated to helping me find the perfect car for my specifications. Everything was pu More

by azmiagha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2019 -

Mercedes-Benz London responded

Thank you so much for sharing your experience and recommending Tony! Enjoy your vehicle and stay safe out there!

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