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Mercedes-Benz London

London, ON

4.9
1,093 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,093 reviews

March 31, 2019

Simply Outstanding We recently purchased our fifth Mercedes from Mercedes Benz London. As always we were treated with the highest professionalism and respect. Rob and h More

by KM43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Markus Widmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Novick, Kennedie Vella
Apr 01, 2019 -

Mercedes-Benz London responded

Hi there! Thank you so much for sharing - we are so happy that our team has won your loyalty! Enjoy your new Mercedes and if there's anything else you that we can help you with, please let us know!

March 29, 2019

Above and beyond It was a no brainer to purchase my car through Charbel. I had mentioned to him what I was looking for and as soon as he came across my dream car, he c More

by Tara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charbel Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Mercedes-Benz London responded

Hi Tara! We're so pleased to hear about your exciting experience with Charbel! We're so happy to hear your story and we hope you're enjoying your new car! If there's anything else we can help you with, please let us know!

March 23, 2019

Excellent Experience! My second purchase from Mercedes Benz London and Tony made it very easy! He is knowledgeable and helpful. But most importantly got me into a car I lo More

by Voula Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Mercedes-Benz London responded

Congrats on your new car! It makes our day to hear that our customers found the vehicle they love and we're very pleased that Tony helped you do so! Enjoy it!

March 20, 2019

A pleasure My recent purchase of an SL550 was as close to a pain-free car purchase as one could want. Thanks, Warren Cunningham and the staff at MBLondon. More

by Toronto purhaser
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kennedie Vella
Mar 21, 2019 -

Mercedes-Benz London responded

Hi there! Thank you so much for sharing your experience! We truly appreciate your business and we're pleased that you had a pain-free experience with Warren and the rest of the team! Enjoy your SL550 and if you ever need anything else, please let us know!

March 16, 2019

Why choose Mercedes Benz london ont The service is fantastic and having a car returned cleaner than it went in is a first for me. Andrew the service manager is a pleasure to talk too and More

by James123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Markus Widmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ocean Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Sampson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Mercedes-Benz London responded

Hi! Thank you so much for sharing the great experience you had with Andrew and our team! Enjoy your car!

March 15, 2019

Thumbs up to the Andrew Kay helped ne I felt like I was being checked in to a 5 star hotel. All the supporting staff were very friendly and made me feel important. The work was done on More

by Undertakor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Mercedes-Benz London responded

Hi there! We're so happy to hear that our team and Andrew in particular were taking great care of you during your visit! Thank you so much for choosing us and for sharing your feedback!

March 14, 2019

Top notch! We have been dealing with Mercedes-Benz London for over a decade now and couldn't be more pleased with the dealership. From sales to service, everyone More

by MargM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong, Kennedie Vella
Mar 15, 2019 -

Mercedes-Benz London responded

Thank you so much! We're happy that our team continues to take great care of you over the years! Enjoy your vehicle!

March 10, 2019

First experience with Mercedes This was our first experience with Mercedes and we had not heard good things about this location, however our experience could not have been more posi More

by Duke
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Sampson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Mercedes-Benz London responded

Thank you so much, Duke! We appreciate you giving us a chance, and we're happy and proud that our team took great care of you. Thank you for helping share the word about the fantastic job our team is doing! Welcome back anytime!

March 06, 2019

Absolutely the BEST SERVICE! I was driving down a remote part of highway 402 when the car suddenly went dead. Not knowing what to do, I phoned Mercedes Benz London for assistance. More

by carowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Mercedes-Benz London responded

Hi there! Wow, what an ordeal! We're just happy that we could be of assistance during such a stressful time! We are truly grateful for choosing us and for your feedback! Thank you for helping share the word about our team! Stay safe on the roads, and if we can ever help you with anything else, please don't hesitate to get in touch. We're here for you!

March 06, 2019

Excellent service - excellent dealership Our experience with Mercedes Benz London was the best experience we have had buying a car! Tony was so knowledgeable about the vehicles and he made t More

by BobandPatti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kennedie Vella
Mar 12, 2019 -

Mercedes-Benz London responded

Thank you so much for sharing! We're proud that Tony and Kennedie took such great care of you, and we want you to know that we appreciate your business and your feedback! Enjoy your new Benz!

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