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Mercedes-Benz London

London, ON

4.9
1,091 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,091 reviews

September 30, 2019

Another Mercedes-Benz Thank you Tony Yang. Your prompt response in replying to my phone call about a new vehicle you had even on your day off shows the commitment you have More

by Thorndale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
Oct 04, 2019 -

Mercedes-Benz London responded

Hi there! Thank you so much for your kind words! It means the world to us to hear stories like yous, and we're happy that Tony and Katrina could help you out in a timely manner and make sure you were 100% satisfied with your experience! Thank you again for sharing! If there's ever anything else you need, please don't hesitate to let us know!

September 30, 2019

Excellent customer service! This was my first time dealing with Mercedes-Benz London and it honestly couldn't have been any better. Tony was so friendly, informative and timely i More

by Julia S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
Oct 04, 2019 -

Mercedes-Benz London responded

Hi Julia! Congratulations on your new GLE! We're so excited for you to enjoy it to the fullest! Thank you so much for your business and for your feedback about Tony and Katrina. We're happy to hear they did a great job making sure you have everything you need!

September 09, 2019

Repeat Customer GLC300Coupe Couldn’t be happier with my recent purchase. I’ve been purchasing vehicles for a very long time but Mike made this experience different. He went above More

by Burani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Mercedes-Benz London responded

Thank you so much for your kind review! We're happy Mike was able to get you everything you were looking for in your new Mercedes Benz vehicle! We truly appreciate your business and your recommendation. Enjoy your GLC300 and if there's anything we can help you with in the future, please don't hesitate to let us know!

September 05, 2019

Great experience at Mercedes-Benz London Excellent customer service from Mike Robinson. Mike has been very professional, friendly, knowledgeable in answering all our questions about the new More

by Daniella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Mercedes-Benz London responded

Hi Daniella! Thank you so much for sharing and for recommending Mike! We're happy he was able to answer all of your questions and help you with your purchase! Enjoy your new Mercedes Benz vehicle, and if we can ever help you with anything else, please don't hesitate to reach out!

September 05, 2019

Trusted and Exceptional Experience This is our 6th Mercedes vehicle purchased through Tony Wang. We count on Tony's knowledge, professionalism, respect and integrity to guide us throug More

by SL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
Sep 10, 2019 -

Mercedes-Benz London responded

Thank you so much for recommending Tony! We truly appreciate your loyalty to our store and your kind words. If there's anything else we can do for you in the future, please don't hesitate to let us know!

September 03, 2019

Exceptional Experience My husband and I recently purchased a GlC300 and we absolutely love it. The overall experience we had with Mercedes Benz London was exceptional manly More

by Michelle Tavares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kennedie Vella
Sep 04, 2019 -

Mercedes-Benz London responded

Thank you so much for taking a moment to leave us a review, Michelle! We're proud that Warren has taken such fantastic care of you and took the time to deliver your vehicle to your door. We truly appreciate you choosing our dealership as well! If there is anything we can help you with in the future, please don't hesitate to let us know!

August 26, 2019

Excellent experience This is an excellent dealership and my salesperson Warren ensured that all my questions were answered fully. He has continued to provide after sales s More

by ML
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kennedie Vella
Aug 28, 2019 -

Mercedes-Benz London responded

Hi there! Thank you so much for sharing, I'm so happy you had an excellent experience with our Warren and the rest of our team! Enjoy your car, and if there is ever anything else that I can help you with, please don't hesitate to let us know!

August 26, 2019

First Experience at Mercedes Benz London The first time I walked into to the dealership, I did not know what I really wanted, nor what to expect. But Warren, the sale rep who attended to me, More

by Benzguy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Mercedes-Benz London responded

Thank you so much for sahring! We're so happy that Warren listened to all your needs and helped you find the right Mercedes for you! We appreciate you recommending us as well! Enjoy!

August 22, 2019

Customer service Very friendly! Helped me out right away everytime I have brought my car in. Has great customer service skills. Appreciated all the help! Thank you More

by Knaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Novick
Aug 28, 2019 -

Mercedes-Benz London responded

Hi there! Thank you so much for sharing! We were happy to help. If there is anything else we can do for you in the future, please don't hesitate to let us know!

August 09, 2019

Amazing experience Charbel is an amazing sales person. He really loves his job and it shows. This is my 2nd time working with him and he has always been timely, organize More

by Cece1977!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charbel Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Remington
Aug 12, 2019 -

Mercedes-Benz London responded

Thank you so much for your review! We're so pleased that Charbel made sure you had a wonderful visit and helped you get your new Mercedes Benz vehicle! Enjoy it!

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