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Mercedes-Benz London

London, ON

4.9
1,090 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,090 reviews

January 29, 2021

This Mercedes dealership always respected our time, they were always organized and ready for our arrival. They were reliable and helpful and very cognizant of our safety during this difficult time! More

by Kenaustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charbel Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Mercedes-Benz London responded

We are so happy you enjoyed the visit, Ken! Thank you for taking the time to write this kind review about the experience you had when you came in to visit us here at Mercedes-Benz London. Take care, and if we can do anything else to help, please don't hesitate to reach out!

January 18, 2021

Working with Mike Robinson was an absolute pleasure! Mike is extremely patient and overly helpful. We never felt pressured to make a decision and most importantly he is a true professional who made our buyin More

by marlene.beltempo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Mercedes-Benz London responded

We are so happy you enjoyed your visit, Marlene! Thank you very much for taking the time to write this kind review about Mike and the team here at Mercedes-Benz London. We hope you're enjoying your vehicle, and if we can do anything else to help, please don't hesitate to reach out!

January 15, 2021

Our experience with purchasing our car from Mercedes-Benz London was great. Tony went above and beyond with his friendly and professional service during the sales process. This is our first Mercedes and when More

by rickwillms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Mercedes-Benz London responded

We are so happy you enjoyed your visit, Rick! Thank you for taking the time to write this kind review about Tony and Mercedes-Benz London. We hope you're enjoying your vehicle, and if we can do anything else to help, please don't hesitate to reach out!

January 14, 2021

Warren was extremely helpful and informational from start to finish. He helped us with trading our cars and getting 2 new pre-owned cars. He also gave us a really good deal thanks to his negotiation skills More

by Johnathan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Mercedes-Benz London responded

Thank you for the wonderful review Johnathan and for taking the time to share your feedback about Warren and our team here at Mercedes-Benz London. Our priority is customer service and we are ecstatic that we met that mark! If there's ever anything else we can help you with, please don't hesitate to let us know!

December 30, 2020

Bought our SUV in the fall from Tony and finalized the pickup with Katrina. It was a very easy transaction. Tony was available at anytime during the process. We made a deal with a few back and forth email More

by Yesh.yesh.4444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
Jan 04, 2021 -

Mercedes-Benz London responded

We are so happy you enjoyed your visit Haseeb! Thank you for taking the time to write this kind review about your experience working with Tony. We hope you're enjoying your SUV, and if we can do anything else to help, please don't hesitate to reach out!

December 30, 2020

If you are looking for a Mercedes i recommend Mercedes London. I have purchased several vehicles from them and the service is excellent, service department is top notch. I deal with Tony Yang and i have More

by Pete Young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Mercedes-Benz London responded

Thank you for the positive review Pete! We're glad to hear you had such a great experience purchasing your vehicle with Tony. If there's ever anything else we can help you with, please don't hesitate to let us know!

December 26, 2020

Very professional service Tony Yang - thank you so much for your help and support. Your responsiveness to our needs made the difference. Merry Christmas to you all! More

by dmechici
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Mercedes-Benz London responded

Thank you for the positive review! We're glad to hear you had such a great experience purchasing your vehicle with Tony. If there's ever anything else we can help you with, please don't hesitate to let us know, and a Merry Christmas to you as well!

December 23, 2020

The Mercedes-Benz dealership was amazing to work with. I purchased a used vehicle in 2020, during the pandemic and everything was seamless with Tony and his team. Every aspect of the experience from first v More

by Sarah W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Mercedes-Benz London responded

We are so happy you enjoyed your visit, Sara! Thank you for taking the time to write this kind review about Tony and the team here at Mercedes-Benz London. We hope you're enjoying your vehicle, and if we can do anything else to help, please don't hesitate to reach out!

December 23, 2020

I have always wanted a Mercedes-Benz and think it is beautiful. The workmanship is something else. I love driving it. Tony was a wonderful person to work with and put no pressure on us. He followed up a More

by allyfish1234@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Mercedes-Benz London responded

Thank you for the positive review! We're glad to hear you had such a great experience purchasing your vehicle with Tony. If there's ever anything else we can help you with, please don't hesitate to let us know!

December 23, 2020

I was not in the market for a new SUV but I made the mistake of contracting Tony Yang on a E450 that he had available he made the deal work. Thank you Tony on our third vehicle that we have purchased fr More

by Thorndale
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Mercedes-Benz London responded

Thank you for the positive review Pat and Jane! We're glad to hear you had such a great experience purchasing your E450 with Tony. If there's ever anything else we can help you with, please don't hesitate to let us know!

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