Mercedes-Benz London

Charbel was amazing to deal with. Very friendly and helpful when purchasing my new vehicle. He took the time to show me how to work all the new gadgets. Will definitely recommend Charbel to any friends helpful when purchasing my new vehicle. He took the time to show me how to work all the new gadgets. Will definitely recommend Charbel to any friends looking for a new vehicle! More

This was our second vehicle bought from Tony and he has been excellent to deal with. Went over and above to get all information required. been excellent to deal with. Went over and above to get all information required. More

I live in Toronto and was in the market for a particular model of Mercedes-Benz. Over the course of a few months I visited a few different dealerships within the city but was left disappointed with the qua model of Mercedes-Benz. Over the course of a few months I visited a few different dealerships within the city but was left disappointed with the quality of service I was provided. One evening I decided to widen my search area and after performing an internet search I found the exact vehicle I was looking for at Mercedes-Benz London. I sent an email to the dealership to register my interest and within 5 minutes a sales associate, Tony Yang contacted me via email to introduce himself. The following morning, per my request, Tony sent me a comprehensive video of the car, inside and out showing me the condition of nearly every square inch of the vehicle. I was so impressed that I put down a deposit on the vehicle over the phone then made the 2-hour drive to London a couple of days later to test drive it and finalise the purchase. Pretty much every facet of life has become more difficult during COVID, but Tony and the team at MB London did an absolutely phenomenal job at streamlining and taking the pain out of what is what is generally a painful process in buying a new car. They were professional, attentive, helpful, knowledgeable, friendly and honest. I can't praise Tony and his team enough for the fantastic work and service they provide. Mercedes-Benz London will be my only stop when it comes time to purchase my next vehicle as well as every other one after that. Well done Tony and team and thank you for everything! More

Working with Tony was a great experience as he took time to explain our options and was very respectful of our time. He did an amazing job finding us a great car at a great price. We highly recommend Tony to explain our options and was very respectful of our time. He did an amazing job finding us a great car at a great price. We highly recommend Tony as he is professional and works hard to meet client requirements. More

March 3,2021I received my custom ordered Mercedes March 3,2021 I received my custom ordered Mercedes Benz C 300 on Feb 1, 2021. This is my fourth C class that I have ordered from Mercedes Benz i March 3,2021 I received my custom ordered Mercedes Benz C 300 on Feb 1, 2021. This is my fourth C class that I have ordered from Mercedes Benz in London Ontario. My sales representative was Tony Yang. From the first visit he was friendly, personable . He was knowledgeable and informative about changes to the model. He helped in selections of options/specifications as we worked through the order and developed the car for me. Tony kept me informed via texts/phone/emails of the status of my car in manufacturing and delivery from Europe to London. With Covid this was no small feat but Tony was on top of the cars status every step of the way. I know that he is there for me as I work through getting to know the car. Due to Covid we were not able to personally review the car operations as my car was delivered to my home in Sarnia. I intend to meet with Tony once Covid restrictions have been lifted to have him review the fine points of the car. A long term satisfied customer Kathryn Sterling Sarnia Ontario More

Warren helped me easy to find my perfect car. Very professional, i suggest you guys ask for Warren when you want to find you car. professional, i suggest you guys ask for Warren when you want to find you car. More

I had an excellent experience with Mercedes-Benz London and in particular, Mike Robinson, in purchasing my new GLB 250. He was phenomenal to work with even though our deal was done mainly by email and by p and in particular, Mike Robinson, in purchasing my new GLB 250. He was phenomenal to work with even though our deal was done mainly by email and by phone during this pandemic. He is knowledgeable, humble and not pretentious, and really just wants to help. On the issue of pricing we had no trouble and it was an easy and simple discussion. I am from Toronto and I find the dealers in Toronto to be pretentious and overly egocentric about the brand generally, and they are not willing to work with you on getting a deal done. London really makes the buyer feel special, appreciated, and makes you feel that you are buying a luxury brand that Mercedes is. My vehicle, although purchased essentially virtually during COVID-19, was exactly as noted. I test drove a similar one in Toronto, but never saw the actual car that was delivered to me - there were no issues with the car. i feel that I have made a lifetime connection with Mike Robinson and I will refer all of my professional friends and colleagues to him. He treated me like family. Thanks Mike! We loooooooooove the car! It's such a special ride. All the best, S.S & AR. More

Very professional, and a amazing guy. If you need a car this is the man to see. Thanks once again for my new car Charbel! this is the man to see. Thanks once again for my new car Charbel! More

Very disappointing experience. I made an appointment with your sale agent, Tony this past Saturday and was underwhelmed by the service I experienced. When I arrived I was great and checked out from head to your sale agent, Tony this past Saturday and was underwhelmed by the service I experienced. When I arrived I was great and checked out from head to toe to see what I was wearing. Tony made legal seems like almost no effort with me to show me the new Mercedes GLA. He was arrogant, unfriendly and a complete turn off to work with. Regardless of the vehicle I would not buy anything from your dealership if that is you are hiring to represent your brand. I will take my business to a different dealership. More

This Mercedes dealership always respected our time, they were always organized and ready for our arrival. They were reliable and helpful and very cognizant of our safety during this difficult time! were always organized and ready for our arrival. They were reliable and helpful and very cognizant of our safety during this difficult time! More