Mercedes-Benz London

Working with Tony was a great experience as he took time to explain our options and was very respectful of our time. He did an amazing job finding us a great car at a great price. We highly recommend Tony to explain our options and was very respectful of our time. He did an amazing job finding us a great car at a great price. We highly recommend Tony as he is professional and works hard to meet client requirements. More

March 3,2021I received my custom ordered Mercedes March 3,2021 I received my custom ordered Mercedes Benz C 300 on Feb 1, 2021. This is my fourth C class that I have ordered from Mercedes Benz i March 3,2021 I received my custom ordered Mercedes Benz C 300 on Feb 1, 2021. This is my fourth C class that I have ordered from Mercedes Benz in London Ontario. My sales representative was Tony Yang. From the first visit he was friendly, personable . He was knowledgeable and informative about changes to the model. He helped in selections of options/specifications as we worked through the order and developed the car for me. Tony kept me informed via texts/phone/emails of the status of my car in manufacturing and delivery from Europe to London. With Covid this was no small feat but Tony was on top of the cars status every step of the way. I know that he is there for me as I work through getting to know the car. Due to Covid we were not able to personally review the car operations as my car was delivered to my home in Sarnia. I intend to meet with Tony once Covid restrictions have been lifted to have him review the fine points of the car. A long term satisfied customer Kathryn Sterling Sarnia Ontario More

Warren helped me easy to find my perfect car. Very professional, i suggest you guys ask for Warren when you want to find you car. professional, i suggest you guys ask for Warren when you want to find you car. More

I had an excellent experience with Mercedes-Benz London and in particular, Mike Robinson, in purchasing my new GLB 250. He was phenomenal to work with even though our deal was done mainly by email and by p and in particular, Mike Robinson, in purchasing my new GLB 250. He was phenomenal to work with even though our deal was done mainly by email and by phone during this pandemic. He is knowledgeable, humble and not pretentious, and really just wants to help. On the issue of pricing we had no trouble and it was an easy and simple discussion. I am from Toronto and I find the dealers in Toronto to be pretentious and overly egocentric about the brand generally, and they are not willing to work with you on getting a deal done. London really makes the buyer feel special, appreciated, and makes you feel that you are buying a luxury brand that Mercedes is. My vehicle, although purchased essentially virtually during COVID-19, was exactly as noted. I test drove a similar one in Toronto, but never saw the actual car that was delivered to me - there were no issues with the car. i feel that I have made a lifetime connection with Mike Robinson and I will refer all of my professional friends and colleagues to him. He treated me like family. Thanks Mike! We loooooooooove the car! It's such a special ride. All the best, S.S & AR. More

Very professional, and a amazing guy. If you need a car this is the man to see. Thanks once again for my new car Charbel! this is the man to see. Thanks once again for my new car Charbel! More

Very disappointing experience. I made an appointment with your sale agent, Tony this past Saturday and was underwhelmed by the service I experienced. When I arrived I was great and checked out from head to your sale agent, Tony this past Saturday and was underwhelmed by the service I experienced. When I arrived I was great and checked out from head to toe to see what I was wearing. Tony made legal seems like almost no effort with me to show me the new Mercedes GLA. He was arrogant, unfriendly and a complete turn off to work with. Regardless of the vehicle I would not buy anything from your dealership if that is you are hiring to represent your brand. I will take my business to a different dealership. More

This Mercedes dealership always respected our time, they were always organized and ready for our arrival. They were reliable and helpful and very cognizant of our safety during this difficult time! were always organized and ready for our arrival. They were reliable and helpful and very cognizant of our safety during this difficult time! More

Working with Mike Robinson was an absolute pleasure! Mike is extremely patient and overly helpful. We never felt pressured to make a decision and most importantly he is a true professional who made our buyin is extremely patient and overly helpful. We never felt pressured to make a decision and most importantly he is a true professional who made our buying process seamless. The best part – Mike stayed in touch with my husband and I the entire time which only made our buying experience even more enjoyable. I highly recommend Mike and Mercedes Benz London if you are in the market for a new or pre-owned vehicle. More

Our experience with purchasing our car from Mercedes-Benz London was great. Tony went above and beyond with his friendly and professional service during the sales process. This is our first Mercedes and when London was great. Tony went above and beyond with his friendly and professional service during the sales process. This is our first Mercedes and when we replace our second car it will for sure be a Mercedes too. More

Warren was extremely helpful and informational from start to finish. He helped us with trading our cars and getting 2 new pre-owned cars. He also gave us a really good deal thanks to his negotiation skills to finish. He helped us with trading our cars and getting 2 new pre-owned cars. He also gave us a really good deal thanks to his negotiation skills and understanding. Really recommend him for anyone shopping around for a new/pre-owned car. Definitely pay him a visit and you won't regret it. More