Mercedes-Benz London

My 1st experience with Mercedes London has been positive thus far. The sales staff was courteous, pleasant and friendly. I am very happy with my vehicle. I did get a pre owned model that needed a new part i thus far. The sales staff was courteous, pleasant and friendly. I am very happy with my vehicle. I did get a pre owned model that needed a new part installed. The dealership sends a driver out to your home, leaves you a loaner while they take yours back for service. This is AAA in my books! More

Overall, very positive experience! I recently purchased my first Mercedes with this dealership and with Mike Robinson as the Sales Representative. Mike was excellent to work with and made the experience qu my first Mercedes with this dealership and with Mike Robinson as the Sales Representative. Mike was excellent to work with and made the experience quite enjoyable for me. Customer service is top notch at this dealership, including Management. I highly recommend working with Mike Robinson for your next MB! More

Nice vehicle and a very pleasant experience. Tony, Mike and Katrina were great to work with once again. They were professional, friendly, and very knowledgeable. and Katrina were great to work with once again. They were professional, friendly, and very knowledgeable. More

Tony is well experienced and knowledgeable professional. He took care of my needs and offered good services. I recommend his services. He is an asset to MB London. He took care of my needs and offered good services. I recommend his services. He is an asset to MB London. More

I highly recommend this dealership and Tony Yang for the best car shopping experience. I would like to commend Tony Yang & Greg Guzman for the excellent service that we've received. It made the trips from M best car shopping experience. I would like to commend Tony Yang & Greg Guzman for the excellent service that we've received. It made the trips from Mississauga to London very much worth it. Buying a vehicle during this time of COVID would seem complicated but Tony made it very easy for us. Not even an hour after I made an inquiry on their website, I already got a call, not an email, from him inquiring on how he could assist us and booked a time for us to meet. The decision to purchase was very easy for us because the process was fast and simple. Tony, from the very start, made us feel welcome and important. He is always available when we have questions/requests/concerns, even after the deal is done. I would like to say that is customer service at its best. We've been to only one other MB dealership and the experience was not good. Fortunately for us, there is Tony and the MB London dealership. Honestly, we would not mind driving for 2 hours, over 25 mins, because we know that we would get the best service. More

This is the second vehicle I have purchased with Tony Yang, professional knowledgeable and fair. I will continue to do business with him in the future. I would recommend anyone looking to purchase a Merc Yang, professional knowledgeable and fair. I will continue to do business with him in the future. I would recommend anyone looking to purchase a Mercedes that this is the dealership and the person to deal with. I have never been treated better by a company from sales through to service. More

They were very helpful in getting me in my new (used) vehicle, prompt replies to all my emails and calls. I would definitely recommend to anyone! vehicle, prompt replies to all my emails and calls. I would definitely recommend to anyone! More

Charbel was amazing to deal with. Very friendly and helpful when purchasing my new vehicle. He took the time to show me how to work all the new gadgets. Will definitely recommend Charbel to any friends helpful when purchasing my new vehicle. He took the time to show me how to work all the new gadgets. Will definitely recommend Charbel to any friends looking for a new vehicle! More

This was our second vehicle bought from Tony and he has been excellent to deal with. Went over and above to get all information required. been excellent to deal with. Went over and above to get all information required. More

I live in Toronto and was in the market for a particular model of Mercedes-Benz. Over the course of a few months I visited a few different dealerships within the city but was left disappointed with the qua model of Mercedes-Benz. Over the course of a few months I visited a few different dealerships within the city but was left disappointed with the quality of service I was provided. One evening I decided to widen my search area and after performing an internet search I found the exact vehicle I was looking for at Mercedes-Benz London. I sent an email to the dealership to register my interest and within 5 minutes a sales associate, Tony Yang contacted me via email to introduce himself. The following morning, per my request, Tony sent me a comprehensive video of the car, inside and out showing me the condition of nearly every square inch of the vehicle. I was so impressed that I put down a deposit on the vehicle over the phone then made the 2-hour drive to London a couple of days later to test drive it and finalise the purchase. Pretty much every facet of life has become more difficult during COVID, but Tony and the team at MB London did an absolutely phenomenal job at streamlining and taking the pain out of what is what is generally a painful process in buying a new car. They were professional, attentive, helpful, knowledgeable, friendly and honest. I can't praise Tony and his team enough for the fantastic work and service they provide. Mercedes-Benz London will be my only stop when it comes time to purchase my next vehicle as well as every other one after that. Well done Tony and team and thank you for everything! More