Mercedes-Benz London
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Excellent experience working with salesman Mike Robinson, knowledgeable, friendly and great follow up.....the only issue was trying to fill a 25 minimum word review 🙂 knowledgeable, friendly and great follow up.....the only issue was trying to fill a 25 minimum word review 🙂 More
I would like to thank Tony Yang at Mercedes-Benz London for his great service when I purchased my GLE 450. His amazing personality and exceptional knowledge about the vehicle made it a great experience. I for his great service when I purchased my GLE 450. His amazing personality and exceptional knowledge about the vehicle made it a great experience. I appreciate that Tony insists that I call him anytime with any questions. Overall, a 'no pressure' sale, with great customer service. More
Tony Yang was always available and helpful with every question I had about my new GLA. His desire to make my purchase go smoothly was much appreciated question I had about my new GLA. His desire to make my purchase go smoothly was much appreciated More
First time service, last time customer! Vehicle came back worse than it went in! Put a hose clamp on and stopped looking at it! Despicable back worse than it went in! Put a hose clamp on and stopped looking at it! Despicable More
Tony yang goes above and beyond for all his clients. He is very knowledgeable, service oriented and easy to deal with. Beyond grateful he picked up the phone to answer our questions (at 7am). We plan on b is very knowledgeable, service oriented and easy to deal with. Beyond grateful he picked up the phone to answer our questions (at 7am). We plan on buying all our future vehicles from him. We are thrilled with our GLE450. Thank you Tony! More
Amazing dealership. Very fast and friendly. Highly recommend. Specifically Warren for an excellent quality service that brought me from Ottawa. He made it very smooth process recommend. Specifically Warren for an excellent quality service that brought me from Ottawa. He made it very smooth process More
Pleasant, patient and friendly are the words used to describe Warren Cunningham. He was very professional and interested in your needs and not just making a quick sale. I would highly recommend Warren a describe Warren Cunningham. He was very professional and interested in your needs and not just making a quick sale. I would highly recommend Warren as your sales consultant. More
Purchased a 2020 GLC300 . overall experience was great. Dealt with Warren from the sales team after quick negotiation. Warren offered to deliver the vehicle an hour away on delivery date. He walked us thro Dealt with Warren from the sales team after quick negotiation. Warren offered to deliver the vehicle an hour away on delivery date. He walked us through all the ins and outs for the bells and whistles. Would of gave 5 stars for going above and beyond to include Weathertech mats which i would of loved to have on a $53,000 vehicle. I also think paperwork and documents can be presented visually better. An idea would be to have each paper labeled with a bold colored line at the very top with a title and then broken down with bold sub titles for each section. Digital copy with links would be a definite plus and maybe it can be available on a customer portal online or through the Mercedes me App. Would recommend and would purchase another vehicle from them again. Parents are beyond happy with the vehicle! More
Excellent experience .Great costumer support ,great help for setting up all in car ,a lot patient whit all my question over all best +10 .A big Thank you to Warren Cunningham for all help.THANK YOU for setting up all in car ,a lot patient whit all my question over all best +10 .A big Thank you to Warren Cunningham for all help.THANK YOU More
Excellent experience. Number four for me .... great folks to do business etc. Highly recommended. Service and parts representatives are do a great job in looking after their customers. to do business etc. Highly recommended. Service and parts representatives are do a great job in looking after their customers. More