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Mercedes-Benz London

London, ON

4.9
1,089 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,089 reviews

August 29, 2021

As lifelong Mercedes owner, I got my new car from MB London. The experience was excellent due to the help of Tony Yang and his knowledge, attention to details and willingness to help. Excellent experien More

by MD Mercedes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Mercedes-Benz London responded

Thank you very much! We're glad to hear you had such a great experience purchasing your vehicle with Tony and our team here at Mercedes-Benz London. If there's ever anything else we can help you with, please don't hesitate to let us know!

August 24, 2021

Not sure what MB London is paying Tony but it isn’t enough. I’ve NEVER had a smoother car buying experience and I’m old enough to have dealt with dozens of dealerships. The car (GLA 250) is incredible More

by Rob Ross
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
Aug 25, 2021 -

Mercedes-Benz London responded

Congratulations on your brand new GLA 250 Rob! We truly appreciate your business and it made our day to hear that Tony and our team ensured you had a wonderful experience. Take care, and if there is anything we can help you with in the future, please don't hesitate to reach out!

August 24, 2021

my wife and i experienced truly outstanding service from Tony Yang. from the time we called to book a test drive, signing the sales contract, to the post closing service. he is one of the main reasons we c More

by johnhouston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Mercedes-Benz London responded

Thank you very much John! We love hearing about return customers such as yourself, and your wife. We're thrilled to hear you've had such outstanding experience working with Tony. If there's ever anything else we can help you with, please don't hesitate to let us know!

August 24, 2021

Excellent experience from start to end ! They have a great & knowledgeable team. I had requested my car to be delivered ASAP… believe me, they did it ! Thanks Tony Yang for being instrumental an More

by RO123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Mercedes-Benz London responded

Thank you very much! We're glad to hear you had such a great experience purchasing your vehicle with Tony and our team here at Mercedes-Benz London. If there's ever anything else we can help you with, please don't hesitate to let us know!

July 30, 2021

Great experience. Charbel knew exactly what I wanted and delivered on it. He knew the car inside and out. Thank you for your help. And would definitely use charbel again and recommend him to others. More

by W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charbel Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Mercedes-Benz London responded

Thank you very much for the feedback and recommendation! We're glad to hear you had such a great experience purchasing your vehicle with Charbel. Take care, and if there's ever anything else we can help you with, please don't hesitate to let us know!

July 22, 2021

Thank you very much for all your help, Tony was very helpful and answered all my questions. He came on his day off just to deliver the car. I am very pleased with the customer service he provided. More

by ndernaika
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Mercedes-Benz London responded

Thank you for sharing! We're very happy that Tony was able to ensure you had all the information you needed to get the most out of your new vehicle. We appreciate you taking the time to leave your feedback and we look forward to seeing you again soon!

July 22, 2021

I worked with Tony Yang while purchasing my vehicle. Our transaction had a couple of hick ups that were out of his control. Tony made everything right and provided a great customer experience that every Mer More

by frankhupalocs17
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Mercedes-Benz London responded

Thank you for the positive review Frank! We're glad to hear you had a great experience purchasing your vehicle with Tony and our team here at Mercedes-Benz London. If there's ever anything else we can help you with, please don't hesitate to let us know!

July 19, 2021

Because of the used car market, I was looking at possible upgrades. My 2018 Mercedes GLC300 was in high demand, so I looked at what stock was available from local dealers. Mercedes London had a 2021 AMG GL More

by PWarmbein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
Jul 21, 2021 -

Mercedes-Benz London responded

Congratulations on your brand new AMG GLC43 Peter! We truly appreciate your business and it made our day to hear that Tony and our team ensured you had a wonderful experience throughout. Take care, and if there is anything we can help you with in the future, please don't hesitate to reach out!

July 18, 2021

Mercedes-Benz London won me over from Pfaff BMW - or perhaps I should be more specific and say that Tony won me over! He was helpful, approachable and relatable - hard to find at these luxury vehicle de More

by joannearenas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Mercedes-Benz London responded

Thank you very much Joanne! We're glad to hear you had such a great and stress-free experience purchasing your vehicle with Tony. If there's ever anything else we can help you with, please don't hesitate to let us know!

July 17, 2021

Great experience Would highly recommend this dealership . Tony was very accommodating . This is the second MB purchased from this dealership . Katrina and Marcus are also outstanding in their roles with t More

by Mk Herman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Markus Widmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
Jul 21, 2021 -

Mercedes-Benz London responded

Thank you very much! We love hearing about return customers such as yourself. We're very glad to hear Tony and the team made it such a pleasant experience. If there's ever anything else we can help you with, please don't hesitate to let us know!

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