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Mercedes-Benz London

London, ON

4.9
1,089 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,089 reviews

September 16, 2021

Great dealership. Professional and polite service. It has a great showroom which encourages you to stay and find the vehicle that is best for you. Mike Robinson was extremely helpful, attentive and pati More

by Kevique Ferguson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Mercedes-Benz London responded

Congratulations on your brand new GLA Kevique! We truly appreciate your business and it made our day to hear that Mike and our team ensured you had a wonderful experience. Take care, and if there is anything we can help you with in the future, please don't hesitate to reach out!

September 16, 2021

I must say that Mercedes-Benz London truly holds to the luxury standards and experience that you expect! From the sales experience of Mike Robinson to the after sale service from both Mike Robinson and Mik More

by Yousef and Karen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Mercedes-Benz London responded

Thank you very much, Yousef! We're so glad to hear you had such a great experience working with Mike, and our team here at Mercedes-Benz London. Take care, and if there's ever anything else we can help you with, please don't hesitate to let us know!

September 16, 2021

We had great experience with Greg!We did purchase few We had great experience with Greg! We did purchase few cars here at Mercedes London Vlorat & Arta VITIJA More

by vloratvitija
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Mercedes-Benz London responded

Thank you very much Vlorat and Arta, we really appreciate you taking the time to share your five-star rating with us at Mercedes Benz London. Take care, and we look forward to seeing you again soon!

September 16, 2021

I have bought my vehicles at Mercedes London for the last few years. I find the service there is second to none and so I keep coming back. This most recent time was no exception. I was served by Tony Yang. H More

by leannezawadzki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Mercedes-Benz London responded

Thank you for sharing, Leanne! We're very happy that Tony was able to ensure you had all the information you needed to get the most out of your new vehicle. We appreciate you taking the time to leave your feedback and we look forward to seeing you again soon!

September 16, 2021

My family and I purchased cars with Benz. They have gone far and beyond with their professional and polite service. They were very helpful in finding my vehicle that met my needs. More

by lena katz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Mercedes-Benz London responded

Thank you Lena, we really appreciate you taking the time to share your five-star rating with us at Mercedes-Benz London. Take care, and we look forward to seeing you again soon!

September 16, 2021

Everyone was very attentive and accommodating. It was a pleasure dealing with Tony Yang as he was very knowledgeable and went out of his way to be available as we travelled over 2 hours to deal with the Lo More

by Al
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Mercedes-Benz London responded

Thank you very much Al, and thank you for making the 2 hour travel to see us! We're glad to hear you had such a great experience purchasing your vehicle with Tony and our team here at Mercedes-Benz London. If there's ever anything else we can help you with, please don't hesitate to let us know!

September 16, 2021

A warming environment, the staff at Mercedes Benz London made the process of purchasing my vehicle very comfortable. They were professional and courteous without being pushy like I have experienced with ot More

by Ross
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charbel Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
Sep 20, 2021 -

Mercedes-Benz London responded

Congratulations on your new Mercedes-Benz, Ross! We truly appreciate your business and it made our day to hear you had a wonderful experience with us a Mercedes-Benz London. Take care, and if there is anything we can help you with in the future, please don't hesitate to reach out!

September 16, 2021

I’ve been a Benz customer for 10 years. But this place is the Best dealer in Canada for a Benz. Have a large inventory and a very friendly staff. Mike Robinson was quick! And helpful getting exactly what I w More

by Kaush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Mercedes-Benz London responded

Thank you very much Kaush for the feedback about your experience working with Mike! Take care, and if there's ever anything else we can help you with, please don't hesitate to let us know!

August 31, 2021

We just bought our first MB, we booked an appointment because of the times. Everything went great, we have bought several new cars and I have to say that this experience was the best we have ever had. Ou More

by pmnc44
Recommend Dealer
Yes
Employees Worked With
Warren Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Mercedes-Benz London responded

Congratulations on your first Mercedes-Benz! We truly appreciate your business and it made our day to hear that Warren and our team ensured you had a wonderful experience. Take care, and if there is anything we can help you with in the future, please don't hesitate to reach out!

August 31, 2021

Charbel was great! He made everything seamless, easy and fun! We’re thrilled with our purchase. I’d recommend working with him, he was knowledgeable, walked us through all of the functions of the car on del More

by Tedabraham18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charbel Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Mercedes-Benz London responded

Thank you very much! We're so glad to hear you had such a great experience working with Charbel and would recommend him to others. Take care, and if there's ever anything else we can help you with, please don't hesitate to let us know!

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