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Mercedes-Benz London
London, ON
1,107 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area.
Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,107 reviews
February 21, 2022
Excellent customer service. Sales person Mike was personable, friendly and easy to talk to. I would highly recommend this dealership. Overall, a very pleasant car shopping exper Sales person Mike was personable, friendly and easy to talk to. I would highly recommend this dealership. Overall, a very pleasant car shopping experience for me and my husband. More
by Patsymew
Employees Worked With
February 07, 2022
Purchased a 2017 C43 from Tony and the buying experience was great, as well as the service department. I am from Toronto and it was well worth the drive. was great, as well as the service department. I am from Toronto and it was well worth the drive. More
by ricardoikari
Employees Worked With
January 27, 2022
Tang Yang the salesman for us of Mercedes- Benz London was very helpful with showing us all the great details of all the extra features on our new 2022 - 450 SUV - Jerry McCann was very helpful with showing us all the great details of all the extra features on our new 2022 - 450 SUV - Jerry McCann More
by jerrymccann
Employees Worked With
January 27, 2022
I purchased my glc300 coupe from Mercedes Benz London and Tony was so helpful along the way, he answered any questions I had and definitely made the process very stress free, I definitely recommend reaching Tony was so helpful along the way, he answered any questions I had and definitely made the process very stress free, I definitely recommend reaching out to Tony at MB London ! More
by KendraHaskell
Employees Worked With
January 27, 2022
Could not have had a better experience in the purchase of our GLB SUV. Every detail was first class. Tony Yang was very respectful of our wishes and explained all the details of the vehicle and the purchase our GLB SUV. Every detail was first class. Tony Yang was very respectful of our wishes and explained all the details of the vehicle and the purchase process.' We could not have been treated any better and will ask for him next time. More
by DONEWC527
Employees Worked With
December 25, 2021
A very nice staff, Tony was the one who was helping us and he made sure we know all the details about the car, and he was very patient and supportive!!! and he made sure we know all the details about the car, and he was very patient and supportive!!! More
by Svieshnikov Sergii
Employees Worked With
Other Employees :
Markus Widmer (5 stars as a mark)
December 15, 2021
Happy with my purchase from Mercedes London. Tony Lang was great to work with and made things quick and easy. I would be confident in recommending them to others. was great to work with and made things quick and easy. I would be confident in recommending them to others. More
by johnsonlbradley
Employees Worked With
December 13, 2021
Buying with Mercedes London has been the best experience I've had so far when purchasing a vehicle. Mike R has assisted me on multiple occasions and it's always been a pleasure. Friendly folks and top-notch I've had so far when purchasing a vehicle. Mike R has assisted me on multiple occasions and it's always been a pleasure. Friendly folks and top-notch service, I'll definitely be back when I'm in need of another vehicle. More
by matthewtanner
Employees Worked With
November 28, 2021
Mike was incredible to work with. He is knowledgeable, professional, and extremely helpful. We were fortunate enough to have had the privilege of experiencing Mike's top-notch service. He was prompt in re professional, and extremely helpful. We were fortunate enough to have had the privilege of experiencing Mike's top-notch service. He was prompt in responding our emails and always picking up our calls where we had a seemingly endless list of questions; however, Mike was always very patient and understanding, especially it being our first ever car purchase. Mike made our purchase seamless. We are from Toronto and would definitely travel again to London just to be taken care of by Mike's high quality service. Thanks again Mike! More
by jordancheung
Employees Worked With
November 26, 2021
My experience purchasing a Mercedes C300 with Tony Yang at Mercedes Benz London Ontario was seamless. Tony knows his product and delivers excellent advice and service to his clients. I would highly recomme at Mercedes Benz London Ontario was seamless. Tony knows his product and delivers excellent advice and service to his clients. I would highly recommend both Tony and the dealership. More
by syd.sinker
