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Mercedes-Benz London

London, ON

4.9
1,088 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,088 reviews

February 21, 2022

Buying any new vehicle can be stressful at any time but Mike made the total experience seamless. He was very professional and sensitive to my needs. Living over 150 klm away, I was impressed with him sav More

by PJB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Mercedes-Benz London responded

Thank you very much for the feedback about your experience working with Mike! We truly appreciate your feedback about having someone to go through the features with customers, and will make sure to keep that in mind going forward. Take care, and if there's ever anything else we can help you with, please don't hesitate to let us know!

February 21, 2022

Excellent customer service. Sales person Mike was personable, friendly and easy to talk to. I would highly recommend this dealership. Overall, a very pleasant car shopping exper More

by Patsymew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Mercedes-Benz London responded

Thank you very much for the feedback about your experience working with Mike! Take care, and if there's ever anything else we can help you with, please don't hesitate to let us know!

February 07, 2022

Purchased a 2017 C43 from Tony and the buying experience was great, as well as the service department. I am from Toronto and it was well worth the drive. More

by ricardoikari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Mercedes-Benz London responded

Thank you very much, Ricardo! We're glad to hear you had such a great experience purchasing your C43 with Tony and our team here at Mercedes-Benz London. If there's ever anything else we can help you with, please don't hesitate to let us know!

January 27, 2022

Tang Yang the salesman for us of Mercedes- Benz London was very helpful with showing us all the great details of all the extra features on our new 2022 - 450 SUV - Jerry McCann More

by jerrymccann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Mercedes-Benz London responded

Thank you for sharing, Jerrt! We're very happy that Tony was able to ensure you had all the information you needed to get the most out of your new SUV. We appreciate you taking the time to leave your feedback and we look forward to seeing you again soon!

January 27, 2022

I purchased my glc300 coupe from Mercedes Benz London and Tony was so helpful along the way, he answered any questions I had and definitely made the process very stress free, I definitely recommend reaching More

by KendraHaskell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Mercedes-Benz London responded

Congratulations on your brand new GLC300, Kendra! We truly appreciate your business and it made our day to hear that Tony and our team ensured you had a wonderful experience. Take care, and if there is anything we can help you with in the future, please don't hesitate to reach out!

January 27, 2022

Could not have had a better experience in the purchase of our GLB SUV. Every detail was first class. Tony Yang was very respectful of our wishes and explained all the details of the vehicle and the purchase More

by DONEWC527
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Mercedes-Benz London responded

Congratulations on your brand new GLB SUV! We truly appreciate your business and it made our day to hear that Tony and our team ensured you had a wonderful experience. Take care, and if there is anything we can help you with in the future, please don't hesitate to reach out!

December 25, 2021

A very nice staff, Tony was the one who was helping us and he made sure we know all the details about the car, and he was very patient and supportive!!! More

by Svieshnikov Sergii
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Disabato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Markus Widmer (5 stars as a mark)
Jan 04, 2022 -

Mercedes-Benz London responded

Thank you very much! We're glad to hear you had such a great experience purchasing your vehicle with Tony and our team here at Mercedes-Benz London. If there's ever anything else we can help you with, please don't hesitate to let us know!

Jan 04, 2022 -

Svieshnikov Sergii responded

👍

December 15, 2021

Happy with my purchase from Mercedes London. Tony Lang was great to work with and made things quick and easy. I would be confident in recommending them to others. More

by johnsonlbradley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2021

Buying with Mercedes London has been the best experience I've had so far when purchasing a vehicle. Mike R has assisted me on multiple occasions and it's always been a pleasure. Friendly folks and top-notch More

by matthewtanner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2021

Mike was incredible to work with. He is knowledgeable, professional, and extremely helpful. We were fortunate enough to have had the privilege of experiencing Mike's top-notch service. He was prompt in re More

by jordancheung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Mercedes-Benz London responded

Thank you for sharing, Jordan! We're very happy that Mike was able to ensure you had all the information you needed to get the most out of your new car. We appreciate you taking the time to leave your feedback and we look forward to seeing you again soon!

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