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Mercedes-Benz London

London, ON

4.9
1,088 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,088 reviews

May 18, 2022

We recently purchased another great vehicle from the MB London Team and as with previous purchases the team went out of their way to ensure it was a perfect experience. Rob, Mike, Tony, Greg and Markus' e More

by KM43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Markus Widmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Jacques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Mercedes-Benz London responded

Thank you for sharing your experience and being a loyal customer! We are thrilled to hear Tony and our team provided you with exceptional service, especially after coming all the way from Windsor! Take care, and we look forward to serving you now and in the future!

May 17, 2022

Tony Yang made this a great experience; yet again. Great people. From Tony to service department greeting me personally when I come in to dealership, I feel like I am family. Thank you, Tony and wh More

by 05_tenet.island
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Mercedes-Benz London responded

Thank you very much for the feedback about your experience working with Tony and our team here at Mercedes-Benz London! Take care, and if there's ever anything else we can help you with, please don't hesitate to let us know!

May 17, 2022

My car purchase was a pleasant experience, void of the usual back and forth dialogue that is typical when buying a car. The team offered friendly and helpful input, which included Tony's overview of the More

by Mercedes-Benz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
May 19, 2022 -

Mercedes-Benz London responded

Thank you very much, it's our goal to make the car-buying process as easy as possible and we are so glad that this was your experience. Take care!

May 17, 2022

Everything went as expected no issues and the staff was excellent it is my sixth one. More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Sampson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
May 19, 2022 -

Mercedes-Benz London responded

Thank you very much David for the feedback about your experience working with our team here at Mercedes-Benz London! Take care, and if there's ever anything else we can help you with, please don't hesitate to let us know!

April 19, 2022

Charbel and his team were amazing. They took care of us from the moment we walked in, through the test drive and on customer pickup. Charbel treated us with attention and answered al More

by zensner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charbel Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Mercedes-Benz London responded

Thank you very much! We're glad to hear you had such a great experience purchasing your vehicle with Charbel and our team here at Mercedes-Benz London. If there's ever anything else we can help you with, please don't hesitate to let us know!

March 26, 2022

Tony and team are amazing at what they do. Always responsive and ready to assist in any situation. Best Benz dealership I have experienced More

by GR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Markus Widmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
Mar 31, 2022 -

Mercedes-Benz London responded

Thank you very much! We're glad to hear you had such a great experience purchasing your vehicle with Tony and our team here at Mercedes-Benz London. If there's ever anything else we can help you with, please don't hesitate to let us know!

March 26, 2022

I recently purchased a Car from Tony Yang at Mercedes Benz London. Tonys knowledge and attentiveness was amazing The entire experience was top notch. Highly recommend purchasing your next car from thi More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Mercedes-Benz London responded

Thank you very much Scott! We're glad to hear you had such a great experience purchasing your vehicle with Tony and our team here at Mercedes-Benz London. If there's ever anything else we can help you with, please don't hesitate to let us know!

March 23, 2022

Good customer experience is the key to success, and I can't elaborate in words how good my experience was at Mercedes Benz London dealership with support from Mike Robinson from sales team, Mike Maric an More

by Vaibhav
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Mercedes-Benz London responded

Thank you very much! We truly appreciate your business and it made our day to hear that Mike and our team ensured you had a wonderful experience. Take care, and if there is anything we can help you with in the future, please don't hesitate to reach out!

March 09, 2022

Ocean Wang provided me a great customer experience when I purchased my 2022 GLC300. He is very friendly, helpful, and knowledgeable. I highly recommend Ocean Wang because he is very professional and custom More

by Michael L
Recommend Dealer
Yes
Employees Worked With
Ocean Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Mercedes-Benz London responded

Congratulations on your brand new 2022 GLC300, Michael! We truly appreciate your business and it made our day to hear that Ocean and our team ensured you had a wonderful experience. Take care, and if there is anything we can help you with in the future, please don't hesitate to reach out!

February 22, 2022

I have purchased two cars in the last 5 years from MB London with the help of Mike Robinson both times. In both instances the transaction has been seamless and has been far better than any experience I h More

by jnicoll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Mercedes-Benz London responded

Congratulations on your brand new E450! We truly appreciate your business and hearing about the experiences of return customers such as yourself. Thank you for your wonderful feedback about your experience working with Mike. Take care, and if there is anything we can help you with in the future, please don't hesitate to reach out!

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