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Mercedes-Benz London
London, ON
1,088 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area.
Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,088 reviews
August 20, 2022
Always a great experience at MB London. I guess I am considered a long term customer. Since 1996. But there is a reason why I keep coming back. Attention to detail. Thanks Tony for spending I guess I am considered a long term customer. Since 1996. But there is a reason why I keep coming back. Attention to detail. Thanks Tony for spending the time to review the car. Still have more questions. More
by ian
Employees Worked With
August 19, 2022
I received "wow" level service from Mike R. He delivered as promised and worked within my very hectic work schedule to get the deal done. He demonstrated a high level of professionalism while He delivered as promised and worked within my very hectic work schedule to get the deal done. He demonstrated a high level of professionalism while at the same time was open to a good belly laugh. He expertly knew when fine details were needed/desired and when they were filling valuable time. That's the magic I needed! Thank you. More
by SandyT
Employees Worked With
August 19, 2022
Mike is a good listener, went above and beyond to meet my requirements. Sale was done within 30 minutes and vehicle delivered within 2 days. requirements. Sale was done within 30 minutes and vehicle delivered within 2 days. More
by Sree
Employees Worked With
August 19, 2022
Mike has always been very helpful and knowledge. I've purchased two cars through him and the experience has been great. He's also gone above and beyond to help me with any questions or issues post I've purchased two cars through him and the experience has been great. He's also gone above and beyond to help me with any questions or issues post sale. Thanks Mike and thanks Mercedes London for the great service! Chris More
by Chris
Employees Worked With
August 19, 2022
Mike is very friendly, approachable, and interested in looking after his customers' needs. He helped me through the process of getting a new car in the middle of a pandemic and supply-chain problem, and h looking after his customers' needs. He helped me through the process of getting a new car in the middle of a pandemic and supply-chain problem, and he did so very effectively. I will go to Mike for my next car. More
by Randal
Employees Worked With
August 18, 2022
Tony Yang my salesman, professionalism at it's finest, made the details a breeze and delivered as promised, thanks. made the details a breeze and delivered as promised, thanks. More
by RyanEwing
August 18, 2022
Absolutely the best customer service received from Tony Yang and staff at Mercedes Benz London. Tony was amazing to deal with, friendly, professional, easy going personality, efficient with excellent comm Yang and staff at Mercedes Benz London. Tony was amazing to deal with, friendly, professional, easy going personality, efficient with excellent communication skills. I would highly recommend Tony and the full team for any of your car needs! More
by totten.kimberley
August 17, 2022
Round two: Bought a second MB from MB London. Cut through all the BS, and did a deal with the London dealer without leaving my home in Toronto. Everything, including the trade in appraisal wa Cut through all the BS, and did a deal with the London dealer without leaving my home in Toronto. Everything, including the trade in appraisal was seamless. Easy to deal with, fair, reasonable, and straight forward communications. More
by Ricoavocado
August 11, 2022
It was a pleasure working with Tony as my sales person! He was very friendly, super accommodating and answered all my questions and concerns. Overall he made the sales experience perfect! He was very friendly, super accommodating and answered all my questions and concerns. Overall he made the sales experience perfect! More
by Lucy Wang
Employees Worked With
July 29, 2022
Fantastic vehicle and wonderful buying experience. Tony Yang and Rob Stockie special thanks to you !!! Tony Yang and Rob Stockie special thanks to you !!! More
by Frank A
Employees Worked With
Other Employees :
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