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Mercedes-Benz London
London, ON
1,113 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area.
Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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April 22, 2023
I have worked with Mike Robinson on the purchase of 3 new vehicles and find him to be friendly,knowledgable and a man of his word.I would recommend Mike to anyone interested in buying a mercedes product. vehicles and find him to be friendly,knowledgable and a man of his word.I would recommend Mike to anyone interested in buying a mercedes product. More
by brucenicolson
Employees Worked With
April 19, 2023
We purchased our GLE 450 from Mercedes-Benz London. We are from out of town, and purchased the car remotely. Tony Yang was instrumental in making the purchase smooth and stress free. It was a pleasure We are from out of town, and purchased the car remotely. Tony Yang was instrumental in making the purchase smooth and stress free. It was a pleasure to meet him in person when we came for delivery of the car. He is very thorough and professional. It was well worth the drive purchasing our Mercedes in London. More
by Wheels99
Employees Worked With
April 19, 2023
Tony has been very helpful and patience for all my request. Definitely will go back to him if my family and friends are looking for Mercedes-Benz. request. Definitely will go back to him if my family and friends are looking for Mercedes-Benz. More
by Zmc302
Employees Worked With
April 06, 2023
I have always been impressed with the very friendly service at MB London! Always greeted with smiles and a warm welcome! When ordering my new dream car… Mike Robinson was amazing and made it happen! I service at MB London! Always greeted with smiles and a warm welcome! When ordering my new dream car… Mike Robinson was amazing and made it happen! I now am the very proud owner of my rose gold beauty! Thank you to Mike and his team for the delivery! She is lovely…. And I know you will all help look after her in the years to come! My sincere thanks! McPink 💖 More
by Pmcclung
Employees Worked With
April 05, 2023
Amazing experience and customer service at Mercedes as always. Have been clients of Charbel for many years and he has always gone above and beyond to make sure we get everything we want in our cars. If yo always. Have been clients of Charbel for many years and he has always gone above and beyond to make sure we get everything we want in our cars. If you are ever on the lookout for a Mercedes, make sure to contact Charbel and you will be well looked after 👍🏻 More
by Adaouk
Employees Worked With
April 04, 2023
We did not get the car that was promised. Do not return phone calls. Thought we were buying g a 2023 car but was a 2022. We were not told. It was not mentioned once byTony. I just happ Do not return phone calls. Thought we were buying g a 2023 car but was a 2022. We were not told. It was not mentioned once byTony. I just happened to see it in the fine print on the top left side of the contract. It was not mentioned in the description on the top right. More
by Gail
March 28, 2023
Mike is a great guy and it was a pleasure to work with him on the purchase of my new MB. Mike went above and beyond, and answered all of my questions and even came to my home to connect my car to my ho him on the purchase of my new MB. Mike went above and beyond, and answered all of my questions and even came to my home to connect my car to my home garage system. He was outstanding and I highly recommend Mike for your next purchase. More
by Afzal Mohammed
Employees Worked With
March 27, 2023
I recently had the pleasure to work with Mike on the purchase of my new MB. Mike went above and beyond, and answered all of my questions, gave me options, took the time to go over the features in my ne purchase of my new MB. Mike went above and beyond, and answered all of my questions, gave me options, took the time to go over the features in my new vehicle, and followed up after to make sure I was still happy. I highly recommend Mike for your next purchase or lease. More
by Katie White
March 23, 2023
We just purchased our first Mercedes from MB London. Our experience with Tony Yang was outstanding. We are from out of town and we were able to complete the entire transaction remotely with zero stress. Our experience with Tony Yang was outstanding. We are from out of town and we were able to complete the entire transaction remotely with zero stress. Tony represented the vehicle honestly and was always quick to respond to our inquiries. Thanks again to everyone at MB London. We will definitely recommend this dealership! More
by dmunroe
