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Mercedes-Benz London
London, ON
1,113 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area.
Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,113 reviews
July 25, 2023
Excellent experience in all respects - a seamless, efficient and stress-free sales experience. Mike Robinson is an outstanding sales professional - knowledgeable and expert at providing all of the in efficient and stress-free sales experience. Mike Robinson is an outstanding sales professional - knowledgeable and expert at providing all of the information I needed for my car purchase as well as providing great follow-up on any and all questions. And great service as well. Stellar experience. More
by deb6000
Employees Worked With
July 22, 2023
We had a great experience with MB London. Our purchase experience was quick without aggressive sales tactics for add-ons. And they took the time to highlight many of the features of the car b Our purchase experience was quick without aggressive sales tactics for add-ons. And they took the time to highlight many of the features of the car before we drove it off the lot. More
by lsnow
Employees Worked With
July 21, 2023
Another outstanding experience with the Mercedes Benz London team! Tony, Mike, Markus, Greg and Rob once again provided exceptional service during our recent purchase. We were able to buy with confiden London team! Tony, Mike, Markus, Greg and Rob once again provided exceptional service during our recent purchase. We were able to buy with confidence knowing that they would treat us right and ensure we were 100% satisfied with our purchase decision and experience. Tony took the time to review all the controls and features during delivery and Markus and his team ensured the vehicle was detailed and serviced like new. More
by KM43
July 20, 2023
We called regarding a specific advertised vehicle. The salesman offered to stay later the next evening to show us the vehicle. Tony Yang proved to be flexible, supportive and knowledgeable about the The salesman offered to stay later the next evening to show us the vehicle. Tony Yang proved to be flexible, supportive and knowledgeable about the vehicle we purchased. Absolute pleasure to work with prior, during and after purchase! More
by Laura
July 20, 2023
I purchased my brand new GLB250 from Mr. Tony Yang. The level of appreciation he has for his customers and for the Mercedes brand is unmatched. Purchase your next vehicle from him. I prom Tony Yang. The level of appreciation he has for his customers and for the Mercedes brand is unmatched. Purchase your next vehicle from him. I promise you will NOT be disappointed! More
by modavie23
Employees Worked With
June 29, 2023
I recently purchased a vehicle from Mercedes-Benz London and based on my experience I recommend them without hesitation. I dealt with Tony from start to finish and his openness and honesty was a huge fa and based on my experience I recommend them without hesitation. I dealt with Tony from start to finish and his openness and honesty was a huge factor in my decision to buy this vehicle particularly because I was doing so virtually. Tony sent me detailed video review of the vehicles I selected and was very prompt in responding to all my questions. He showed patience and courtesy and allowed the vehicle to sell itself. The price of the vehicle was fair relative to similar vehicles at other dealerships. The dealership also honoured all promises made prior to and subsequent to me buying and taking posession of the vehicle. Overall I am my experience with Tony and this dealership was satisfactory plus. More
by Djebliar
June 23, 2023
We recently purchased our first Mercedes @ Mercedes-Benz London and are very happy with our new vehicle. Our overall experience was excellent. Tony Yang was very helpful and professional while assisting us London and are very happy with our new vehicle. Our overall experience was excellent. Tony Yang was very helpful and professional while assisting us in choosing a vehicle that was the right fit for us. Thanks Tony! More
by M Chandler
Employees Worked With
June 20, 2023
provisional and accurate in timing Tony was the perfect person in there to close the deal thank you Tony person in there to close the deal thank you Tony More
by OZZI
June 20, 2023
Premium services, excellent customer care, and honesty. Tony did a great job on this sale. I am really enjoying my new ride. I was particularly impressed by his responsiveness, always willing to explain fi Tony did a great job on this sale. I am really enjoying my new ride. I was particularly impressed by his responsiveness, always willing to explain finer details. Thank you Tony Yang More
by Ewere Ikem
