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Mercedes-Benz London
London, ON
1,113 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area.
Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,113 reviews
September 28, 2023
This is the second time in the last few years that I have dealt with Mike. It was a pleasure as he was flexible with meeting times, full of information, and had other options readily available. He also condu dealt with Mike. It was a pleasure as he was flexible with meeting times, full of information, and had other options readily available. He also conducts very fair negotiation. Thank you, Mike! More
by Angela E.
September 25, 2023
Had a great experience at MB London with Tony Yang. He went over his working hours to help us the first day and even had to cancel his own appointment to accommodate us on delivery day. Thanks again To He went over his working hours to help us the first day and even had to cancel his own appointment to accommodate us on delivery day. Thanks again Tony! The entire process was fast, effortless and stress free. I totally recommend MB London. Great deals! Great cars! More
by Hermann
September 02, 2023
We recently purchased a new vehicle from London Mercedes Benz.Our sales consultant Tony Yang gave us outstanding service, from a quick get to the price negotiation ( no games ) to an in depth instruction o Benz.Our sales consultant Tony Yang gave us outstanding service, from a quick get to the price negotiation ( no games ) to an in depth instruction of the vehicles features. I'd also like to mention any other staff we were involved with were top notch. I would highly recommend Tony Yang and this dealership. Gregg and Susan Wonnacott More
by gwonnacott
Employees Worked With
August 28, 2023
I have purchased three Mercedes from Mercedes-Benz London, always facilitated by Tony Yang. Tony Yang is a consummate professional, and a true gentleman. I have always felt like I received the best de London, always facilitated by Tony Yang. Tony Yang is a consummate professional, and a true gentleman. I have always felt like I received the best deal possible, both on purchase price, and trade-in value. The entire process has always been effortless, thanks to Tony Yang and Greg Guzman. If you are considering purchasing a Mercedes, don't look anywhere else. More
by Lewis Hamilton Fan
Employees Worked With
August 18, 2023
Have a wonderful experience at MB London. From the start to the end, Tony Yang was there to help us with our decision & answer any questions. From the first visit to the signing of the contra From the start to the end, Tony Yang was there to help us with our decision & answer any questions. From the first visit to the signing of the contract, to picking up our vehicle. Thank you, Tony & MB London. More
by stevekhosravi
August 17, 2023
We really didn't needed a new vehicle, our current vehicle was just a year old. When we went to the dealership to test ride the new GLC 300, I told Tony to 'make me buy' this by giving us numbers that vehicle was just a year old. When we went to the dealership to test ride the new GLC 300, I told Tony to 'make me buy' this by giving us numbers that we can't say NO to. He did exactly that, no xx and on point. Tony won't promise anything that he can't deliver and he will never not deliver anything he promised. It was a seamless transaction and we are happy with our purchase. Greg from Finance was another gem of a professional. It was pleasant working with him. Although we didn't meet Mike in person but he did help us make this happen over emails. All in all it was a great experience at MB London. We will for sure do business again. More
by Sonal and Kuldeep
August 04, 2023
I was looking for a AMG C43 for over 3 months and had been to numerous car dealers across southwest Ontario looking for the right car. In all fairness I loved every car that I test drove but it was the been to numerous car dealers across southwest Ontario looking for the right car. In all fairness I loved every car that I test drove but it was the customer service that made me sign the papers at London Mercedes. Dealing with Tony was the best car buying experience of my life. I knew that buying from London Mercedes would give me peace of mind for as long as I own the car. I have no doubt in my mind when the time comes for me to buy another car I will be going back and will never hesitate to recommend anyone else to go there first as well. Thanks again to Tony and the rest of the team at Mercedes London!! More
by Morgan.marston
July 27, 2023
Happy to acknowledge both London MB dealership and Mike Robinson as my sales person in most recent purchase. Have been doing business with this place for more than 12 years and will be returning - this is Robinson as my sales person in most recent purchase. Have been doing business with this place for more than 12 years and will be returning - this is the fourth vehicle. Would most definitely recommend Mike as a person to deal with - he will hear you and will genuinely attempt to address any issues or any of your concerns - and this is consistent throughout the ownership. Service department as well has been outstanding - they do know that at times the requirements for the mechanics or electronics might be more stringent depending on the driving setup of the vehicle and will address issues that for "casual"drivers might not represent a problem whatsoever (racing environment). Kudos to Marcus as well - life would be more difficult without his help. In summary: will do business with them again and will recommend this dealership to anyone without hesitation. More
by neuroteam@gmail.com
July 26, 2023
My recent purchase experience with Mike was very pleasant. He is a friendly and professional sales consultant. He listened to our questions carefully with smile and patience, and answered all questi pleasant. He is a friendly and professional sales consultant. He listened to our questions carefully with smile and patience, and answered all questions and explained the details with his best knowledge. He organized the purchase process well and the whole purchase was smooth and stress free. I would strongly recommend Mike to anyone who is interested in Mercedes Benz. More
by RC
Employees Worked With
July 25, 2023
I don’t usually write a review but I feel Tony Yang, AMG Specialist at Mercedes-Benz London deserves recognition for providing exceptional car buying experience. He was very respectful and promptly respon Specialist at Mercedes-Benz London deserves recognition for providing exceptional car buying experience. He was very respectful and promptly responds to inquiries even after I took delivery of my new suv. I will definitely recommend Tony to my family and friends. More
by brett
