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Mercedes-Benz London
London, ON
1,156 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area.
Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,156 reviews
November 20, 2025
Very clean and friendly. Loved the fact that they let you browse before approaching you…no pressure tactics used. Loved the fact that they let you browse before approaching you…no pressure tactics used. More
by Acantali
November 07, 2025
Bought my first Mercedes this year. Mike Robinson was an extremely helpful and “no pressure” salesperson. He patiently showed me the various models that fit my needs and set up test dri Mike Robinson was an extremely helpful and “no pressure” salesperson. He patiently showed me the various models that fit my needs and set up test drives. Was very comfortable dealing with him. More
by Jking148
Employees Worked With
November 02, 2025
Recently purchased my first Mercedes vehicle. Extremely pleased with the exceptional service and experience I received from Mike and the team. Extremely pleased with the exceptional service and experience I received from Mike and the team. More
by Smwells2016
Employees Worked With
October 28, 2025
We have been dealing with Mike Robinson for a few years now and every time he continues to amaze us. When we had an offer from a different dealer, Mike was able to work with us and match it as London is a now and every time he continues to amaze us. When we had an offer from a different dealer, Mike was able to work with us and match it as London is a much closer dealership to us than Toronto. From start to finish Mike helped us get the vehicle we wanted with all the features we wanted at the price we wanted. I would highly recommend anybody looking into a new Mercedes to speak to Mike Robinson. More
by Camille
October 27, 2025
This is the third time Rob has purchased a vehicle from Mercedes London and my first time and it was an exciting experience. Our sales representative Tony Yang was very professional, knowledgeable and help Mercedes London and my first time and it was an exciting experience. Our sales representative Tony Yang was very professional, knowledgeable and helpful in assisting us select the right vehicle for our use. Throughout the process the various staff who we met with were all very friendly and easy to work with. And upon picking up our new vehicle Tony was excellent in walking us through and explaining the operation of the vehicle inside and out. It was a seamless experience from start to finish. More
by Paula
October 13, 2025
I recently purchased a beautiful Mercedes AMG GLE53, and I absolutely love it! Thanks to Tony Yang for all of his help in making this an enjoyable and seamless experience. I absolutely love it! Thanks to Tony Yang for all of his help in making this an enjoyable and seamless experience. More
by Janice
Employees Worked With
September 30, 2025
This is our second Mercedes purchased from this dealer. All staff were very friendly and helpful. Mike Robinson in sales was wonderful to deal with and met all of our needs efficiently including trade in a All staff were very friendly and helpful. Mike Robinson in sales was wonderful to deal with and met all of our needs efficiently including trade in and financing. Thank you Mike! More
by teamsands4
Employees Worked With
September 25, 2025
Clean, pleasant and helpful! People go out of their way to help you. From reception to the guys who work in preparing your car, customer service is important to them and they sho People go out of their way to help you. From reception to the guys who work in preparing your car, customer service is important to them and they show it. More
by kstapleford
September 25, 2025
Their sales team is very professional,knowledgeable and accommodating. Pleasant buying experience. I have dealt happily with them for decades. accommodating. Pleasant buying experience. I have dealt happily with them for decades. More
by davidfrancis
Employees Worked With
