Mercedes-Benz Heritage Valley
Edmonton, AB
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Marcel Bruckner. Was our helper and made the best of our visit to fix our Sprinter with little time to spare. He explained how the team would perform the necessary Was our helper and made the best of our visit to fix our Sprinter with little time to spare. He explained how the team would perform the necessary work and gave us confidence in the completion time. The visit was a successful.a great dealership that prides itself with great customer service and personable representation. More
Upon arrival at the dealership, I was greeted professionally and was advised on what was happening with the planned service. Shuttle drivers were great and when I got back to pick up my car, ever professionally and was advised on what was happening with the planned service. Shuttle drivers were great and when I got back to pick up my car, everyone in service was great. Greeted me by name which makes it a more personal touch. Thanks MBHV. More
I had nails In my tire. They didn’t honour their tire warranty. They claimed it was due to the fact it was bold. They never showed me my tires and ended up throwing them out They didn’t honour their tire warranty. They claimed it was due to the fact it was bold. They never showed me my tires and ended up throwing them out when I went to pick up my vehicle. I will not return to their dealership for any future work. I had to bring my winter tires so they can put them on so I can leave their service shop. Very unprofessional. More
I have been with the MB Dealership under different ownerships since 2010 bought several vehicles. All service work is carried out with the dealership. Excellent sales and service people wouldn’t even ownerships since 2010 bought several vehicles. All service work is carried out with the dealership. Excellent sales and service people wouldn’t even look anywhere else . More