Mercedes-Benz Heritage Valley

Good service friendly staff always prompt & efficient. Romina knows I’m from out of town so she ensures my service is done in a timely manner, which is greatly appreciated. Romina knows I’m from out of town so she ensures my service is done in a timely manner, which is greatly appreciated. More

Professional, timely and courteous service is a standard at this dealership. Rimina, my service advisor ensured my service was completed at the requested time. My car was washed and ready to go when I retur at this dealership. Rimina, my service advisor ensured my service was completed at the requested time. My car was washed and ready to go when I returned the loaner car. More

Always the best service ,lots of getting help from mechanics and from service ,thank you .I will recommend this plane very time mechanics and from service ,thank you .I will recommend this plane very time More

Service was great. Turnaround time very prompt. One of my best visits Service person very polite and considerate. Turnaround time very prompt. One of my best visits Service person very polite and considerate. More

I was promised for 3 year on Mercedes Me and end up getting 2 years only. I got the demo car and during purchase they confirmed 3 Year. Sales people I find it pushing hard on sales getting 2 years only. I got the demo car and during purchase they confirmed 3 Year. Sales people I find it pushing hard on sales More

Had a very pleasant experience service was done fast. Just wish I knew about a loaner vehicle. Just wish I knew about a loaner vehicle. More

Staff were knowledgeable, courteous and efficient. Our time spent at the dealership, particularly the paperwork, was kept to a minimum. Our time spent at the dealership, particularly the paperwork, was kept to a minimum. More

Great service. Friendly staff knowledgeable easy to understand what I needed Service department has great staff Friendly staff knowledgeable easy to understand what I needed Service department has great staff More

Service representatives were rude and disrespectful, in both tone and manner. In the lounge five customers committed on this attitude of disrespect and rudeness of their representatives. I normally get my both tone and manner. In the lounge five customers committed on this attitude of disrespect and rudeness of their representatives. I normally get my service at Westend Mercedes and supplied the dealership phone number to the disgruntled customers More

The more you ask the less I wish to participate in these, so revise these so revise these More