Mercedes-Benz Heritage Valley

I have a very great experience with Mercedes Heritage Village. The service appointment is very efficiency. I want to say thank you to Brittany in Service Department. The lady is very friendly, profession Village. The service appointment is very efficiency. I want to say thank you to Brittany in Service Department. The lady is very friendly, professional and experienced. I have been helped by her twice, and I am really happy for each of my visit. Thank you Brittany! I will recommend the Hertige Valley MB. Five stars. More

We got Service A done on our AMG this week. As usual Romina handled the booking and arranged a loaner with professionalism and courtesy. She is also very knowledgeable about the repairs neede As usual Romina handled the booking and arranged a loaner with professionalism and courtesy. She is also very knowledgeable about the repairs needed and provides sound advice. More

Peter Sukhdeo( Advisor) always warm and awesome. He ensured my car is given the required attention. Thank you for all you do. He ensured my car is given the required attention. Thank you for all you do. More

Best car buying experience ever. Ian and Chi's were the best.Also detailing for delivery was away and above Ian and Chi's were the best.Also detailing for delivery was away and above More

We were extremely pleased with Ian in sales giving us such excellent service without pressuring us into something we did not want. Chris in Finance again dealt with us with no pressure to add extra war such excellent service without pressuring us into something we did not want. Chris in Finance again dealt with us with no pressure to add extra warranty and other incidentals we did not want. Both were so honest and straightforward with how they dealt with us. We highly recommend people think about coming here to look and purchase previous owned cars or new. Thanks again for an awesome experience! More

Brittany got the job taken care of with minimal communication - and I mean that in the best way possible. She messaged me once it was done in a timely manner, no extra mumbo jumbo. Also shout out t communication - and I mean that in the best way possible. She messaged me once it was done in a timely manner, no extra mumbo jumbo. Also shout out to Will Ly, his smile lights up everyone's life. His ability to dance (and throw it back!!) to put a smile on your face.. talk about above and beyond customer service. 10/10. More

Excellent! ! Excellent!! Excellent!! Excellent!! Excellent!! Excellent!! Excellent!! Excellent!! Excellent!! Excellent!! Excellent!! Excellent!! Excellent!! Exce ! Excellent!! Excellent!! Excellent!! Excellent!! Excellent!! Excellent!! Excellent!! Excellent!! Excellent!! Excellent!! Excellent!! Excellent!! Excellent!! Excellent!! Excellent!! More

Great service! Had a flat tire and had to get car towed towed to dealership. In the meantime I called dealership to let them know about the issue and that the car w Had a flat tire and had to get car towed towed to dealership. In the meantime I called dealership to let them know about the issue and that the car will be arriving soon. Marcel immediately ordered the required tire and by the time the car arrived at the dealership, the tire was ready to go. Even though it wa already late in the day, they were able to get the tire replaced and I got my car back on the road that same day. Great service! More

Exceptional and prompt service with no surprises, accompanied by plenty of smiles, showcases the teamwork at Mercedes. From the friendly service advisor Romina to the entire team, including the servi accompanied by plenty of smiles, showcases the teamwork at Mercedes. From the friendly service advisor Romina to the entire team, including the service manager and technicians, everyone works together seamlessly, ensuring a top-tier experience. More

I had an exceptional experience at Heritage Valley Mercedes. Romina, my service advisor, and Carl, my mechanic, went above and beyond to ensure my repairs were completed promptly and efficiently. Mark Mercedes. Romina, my service advisor, and Carl, my mechanic, went above and beyond to ensure my repairs were completed promptly and efficiently. Mark, the driver, was incredibly helpful and a pleasure to interact with. They even arranged for my tire to arrive early, allowing me to get my car back before the weekend. Their professionalism, kindness, and dedication to customer satisfaction truly stood out. I highly recommend their services! More