
Mercedes-Benz Heritage Valley
Edmonton, AB
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Created a constant noise during routine service B that cost me $900+. Went back to fix it. Spent 2 days with no vehicle. No apology. Finally get it back and the noise persists. Now have to go back second cost me $900+. Went back to fix it. Spent 2 days with no vehicle. No apology. Finally get it back and the noise persists. Now have to go back second time to fix problem they created. More
Everyone is super friendly and caring. The job was done perfectly and I didn’t need to take extra efforts to explain. They identified the problem and communicated with me. Then they fixed The job was done perfectly and I didn’t need to take extra efforts to explain. They identified the problem and communicated with me. Then they fixed it quickly. More
Brittany Walsh called to confirm my required services and to explain the options under Service A and Service B. She was informative. She contacted me as soon as the SUV was completed and this allowed me to p to explain the options under Service A and Service B. She was informative. She contacted me as soon as the SUV was completed and this allowed me to plan for the pick up time. More
They are so friendly and amazing people's . Comfortable be with gave us a heads up . We Thank you to Ian , manager Doug , Mark . We appreciate It and Happy event the Road and weather was scary Comfortable be with gave us a heads up . We Thank you to Ian , manager Doug , Mark . We appreciate It and Happy event the Road and weather was scary we drove from Calgary to Edmonton.. More
Professional approach, quick and effective attention to the issues and fast solutions. Staff is accommodating and pleasant to interact with. the issues and fast solutions. Staff is accommodating and pleasant to interact with. More