Mercedes-Benz Heritage Valley

Staff were very helpful, but the cost and service are very expensive. Last time I was in for a repair I was given three options. In the end my car was not repaired. Only reason I have come back is beca very expensive. Last time I was in for a repair I was given three options. In the end my car was not repaired. Only reason I have come back is because I have a limited number of alternatives to exploit when needing repairs. More

I had been thinking about a new car for some time now and decided, since I drive past the Mercedes-Benz Heritage Valley location, that I would “take a look” and see what they had. Best decision I ever made decided, since I drive past the Mercedes-Benz Heritage Valley location, that I would “take a look” and see what they had. Best decision I ever made! I have been through some severe personal trauma in the past 1.5 yrs and decided I deserved a treat. The experience I had right from the very start was amazing! My salesperson, Jeevan, the sales manager, Calvin and the finance manager, Alex all made my decision so very easy. They listened to my story and were very empathetic to my situation. When it was time to pick up my car, they had it all shiny with a big red bow on it. Of course, I started to cry lol. Would I recommend this dealership to anyone I know? You bet I would, in a heartbeat! More

Thank you for the service. It is always good. I appreciate the coffee while I wait and the loaner car when I need it. It is always good. I appreciate the coffee while I wait and the loaner car when I need it. More

Great service. If your looking to buy a new vehicle, talk to Kevin in Sale! If your looking to buy a new vehicle, talk to Kevin in Sale! More

I am extremely pleased to say that my dealings with Mercedes heritage valley exceeded all my expectations. The used vehicle I purchased was serviced and clean and ready when promised. And the sales re Mercedes heritage valley exceeded all my expectations. The used vehicle I purchased was serviced and clean and ready when promised. And the sales rep was a pleasure to deal with I’d highly recommend these guys. More

Probably the best car buying experience I’ve ever had. I have to honestly say that I dislike buying vehicles:) Ian was a great help, the walk around video he sent us was helpful . Thanks for going above a I have to honestly say that I dislike buying vehicles:) Ian was a great help, the walk around video he sent us was helpful . Thanks for going above and beyond! More

Great service. . The service staff are professional and courteous. I was kept informed of the progress on my vehicle. I found the dealership very expensive for the . The service staff are professional and courteous. I was kept informed of the progress on my vehicle. I found the dealership very expensive for the work performed More

Service that depends what needs to be done For example if your getting your tires switched from winter to summer you might get the vehicle back by noon or 5:30 hard to say even though you have made the ap if your getting your tires switched from winter to summer you might get the vehicle back by noon or 5:30 hard to say even though you have made the appointment a week or so in advance. If it is a check engine light well be prepared to take it back several times and even if there is extended warranty they manage to find something thats not covered in the warranty I always thought that mercedes was a reliable vehicle not any more More

Very good customer service, Marcel and Ryan are very knowledgeable and compassionate and make the clients genuinely happy knowledgeable and compassionate and make the clients genuinely happy More

Took my vehicle into service this morning and I asked Marcel and Peter if they can contact me when the car is ready as I had errands to fun in the afternoon. To my surprise my vehicle was serviced and Marcel and Peter if they can contact me when the car is ready as I had errands to fun in the afternoon. To my surprise my vehicle was serviced and cleaned and then delivered to my work so I can set my errands done. Above and beyond the call of duty. Definitely earned my business as well as my large group of friends as clients! Kudos! Bobby Ammar , the Dealer Partner, should be proud of the people that are working for him for they exemplify what Great Service is!!! More