
Mark Wilson's Better Used Cars
Guelph, ON
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1,860 Reviews of Mark Wilson's Better Used Cars
A+ Service from an absolute dream team at every step of the process! If you want a sales person who really cares about getting you what you want and will move mountains for you to get it, I highly recommen the process! If you want a sales person who really cares about getting you what you want and will move mountains for you to get it, I highly recommend you ask for Joe Fonseca because he is so helpful, efficient and knowledgable! For context, I will add that I found myself shopping for a new car after a careless driver wrote off my car and left me in a very different state in which I normally make decisions and process information about big decisions. I needed someone like Joe who is patient, explains things well while still moving quickly and didn't overwhelm me with all those behind the scenes details that were needed to align things to tight deadlines. Mark Wilson's is so lucky to have Joe who proved to be the exact opposite to the stereo type of used car salesperson- he focused on his customer wholeheartedly. If you want great care in your next huge investment (which most cars are these days), ask for Joe by name. Next, I want to recognize Tarmara Calbrio in Finance who thoroughly went over our options, gave us great rates and worked past close in order to help us because we were driving from Peterborough and only had that day to make our plans. She was quick, efficient, informative and friendly to us so we could get back to Peterborough quickly. And, the often forgotten team member is delivery. Samantha Sherratt was saintly in her understanding as she worked alongside of me to problem solve and issue on my end of things upon pick up. She just keep digging into the problem with me and held an attitude of positivity and flexibility the whole time. I am sure I took way more time than she planned, but she never made me feel rushed or that a solution wasn't in reach and for that I was so grateful at a time when that counted the most. I think the difference at Mark Wilson's is really the asset they have in their dedicated staff. They must treat them very well, as everyone I encountered seemed so genuinely happy to be there and willing to go the extra mile for their customers... and I made them go the extra mile through my personal circumstances. This was a major purchase for me and I had to work outside my comfort zone at every step, but was 100% supported as I did and I am glad to have had the kind help my husband and I received. I want to thank you Joe, Tamara and Samantha for putting MY needs first, which you made apparent at every turn! :) More
I recently purchased a Toyota Camry from Mark Wilsons. We truly enjoyed the experience and working with Pete was easy and pleasurable. I had a couple small issues and in resolving these issues with Peter We truly enjoyed the experience and working with Pete was easy and pleasurable. I had a couple small issues and in resolving these issues with Peter and the whole team, I found their service to be easy ,professional and timely. This is the main reason why Marks is my first go to when it we require a quality pre owned vehicle. I was very pleased with the stress less procedure of purchasing another vehicle, and i will purchase from Marks again knowing in confidence that they stand behind their cars. I highly recommend them to anyone looking for a hassle free car buying experience. More
Best price vehicles. Service was good. Stands upto it's reputation. Car detailing could be improved slightly. Signing the final paperwork for thr sale. Staff could hav Service was good. Stands upto it's reputation. Car detailing could be improved slightly. Signing the final paperwork for thr sale. Staff could have done a better job. Felt rushed and overwhelming. Glad I had a friend with me! More
We stumbled upon Wilson’s when looking for a used vehicle because they have 60 years of business experience. It was their reputation that attracted us to purchase a vehicle there. We were extremely fortunate because they have 60 years of business experience. It was their reputation that attracted us to purchase a vehicle there. We were extremely fortunate to have Joseph Fonseca as our sales representative. Joseph was sincere, honest and reliable. He provided excellent service. Everyone we encountered, including the sales manager, and Tamara a financial service manager, were genuine and efficient. We would certainly recommend to family and colleagues Wilson’s better used cars. More
I’m a typical young blue collar guy, when I went into Wilson’s I wasn’t expect to be taken serious. I thought I’d have to prove that I can buy car or have a “pretty woman” moment. But as soon I walked in Wilson’s I wasn’t expect to be taken serious. I thought I’d have to prove that I can buy car or have a “pretty woman” moment. But as soon I walked in they rolled out the red carpet. It was raining and they pulled the car inside, insisted on going for a test drive and were extremely helpful. They answered all my questions, were very patient with me and simplified all the financing terms. I walked out with a 2018 M4. I haven’t stopped driving the car sense I bought it! No problem or issues! As an added bonus they also kept up with me after the first week after the sale. Thank you Tucker, as well as the whole team at Wilson’s. More
Thank you to Tyler M and the staff at Mark Wilson's Better Used Cars for their patience and awesome Help finding our car! Was helpful to be able to read the reviews and information on cars before comin Better Used Cars for their patience and awesome Help finding our car! Was helpful to be able to read the reviews and information on cars before coming and choosing! More
After being given a hard time at my local ford dealer. I checked internet and found the car i wanted. WIFE IS HAPPY!!!! HAPPY WIFE HAPPY LIFE. I checked internet and found the car i wanted. WIFE IS HAPPY!!!! HAPPY WIFE HAPPY LIFE. More
I have purchased my second car with Wilson’s and am very happy. Had no problems with the first car but unfortunately was in an accident and the car was a write off. I had such a good experience with Wi happy. Had no problems with the first car but unfortunately was in an accident and the car was a write off. I had such a good experience with Wilson’s that it was a no brainer to return for another car. The prices are fair and such a good range of available cars. The service from Charissa was excellent and she accommodated my schedule so well. The staff are very friendly and welcoming. Will not hesitate to refer them to anyone wanting to purchase a car. More
Kelsie made this experience painless and easy for my son and I. Highly recommend all the staff. My sons car was ready as promised on time and definitely will be coming back for our next car. and I. Highly recommend all the staff. My sons car was ready as promised on time and definitely will be coming back for our next car. More