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Mark Wilson's Better Used Cars
Guelph, ON
1,855 Reviews
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1,855 Reviews of Mark Wilson's Better Used Cars
October 04, 2013
I have purchased vehicles at other dealerships in the past... never again. Wilson's is the only place I will go to from now on and I would recommend the dealership and specifically Marko to anybody in th past... never again. Wilson's is the only place I will go to from now on and I would recommend the dealership and specifically Marko to anybody in the market for a vehicle. Honesty is not usually a characteristic used to describe a "used car salesman", but he truly was very honest with me and made sure that what I needed and wanted was done on time and within budget. GREAT team! Stella's professionalism is unparalleled and she is a pleasure to deal with. More
by GSBV
Employees Worked With
Marko Velkovski
September 06, 2013
Rocky experience at first. Scott Wilson got on board with the sale and made sure everything ran smoothly and the customer was satisfied. Would recommend it solely based on his assistance. Great service and g the sale and made sure everything ran smoothly and the customer was satisfied. Would recommend it solely based on his assistance. Great service and good dealership. More
by HuntzB
Employees Worked With
Scott Wilson, Ron Harris
August 03, 2013
My daughter who is 17 needed a car for University and wanted an SUV as she was driving the family SUV cars. We started out early Saturday morning and went to the Guelph Auto Mall thinking we would find o wanted an SUV as she was driving the family SUV cars. We started out early Saturday morning and went to the Guelph Auto Mall thinking we would find one. After 6hrs we were disappointed after finding out that the deals had a fine print and made it more expensive then we wanted. I then remembered Wilsons on York Road and I was so glad we went. Conrad our great salesrep. greeted us and asked if he could help. I explained looking for SUV no more then 100KM on the clock about $150.00 bi weekly. Within minutes of talking to my daughter to get a better idea he found 2 SUVs Santa Fe and Jeep. Under no pressure he asked her to try them out and see if she liked them. She decided on the Santa Fe he then explained the procedure to finance the purchase and showed us the CARFAX report to show no accidents on the vehicle. We went to the finance office and was impressed again when they explained everything and even how we can pay the finance of early. We then went back to see the SUV again and the gentleman who was taking the SUV to the sold area told my daughter we will take car of it. They certified the SUV and on pick up it was beautiful. Again Conrad greeted us and made it easy to pick up. As a mother my concern was to make sure that I got a car that was safe and she was completely happy. She has now had it 6 weeks and loves it. Thank you Conrad to listening to our needs and to all the staff involved at Wilson s a great job. More
by Dianamj
Employees Worked With
Conrad Wheildon
July 29, 2013
the first night we arrived we didn't get any service but the place was really busy so we were a bit frustrated however there were so many cars to choose from at great prices that we went back a couple d but the place was really busy so we were a bit frustrated however there were so many cars to choose from at great prices that we went back a couple days later and met Marko. He was very friendly and helpful! The service from the receptionist was great and it ended up being a very good experience overall so I'm glad we went back. More
by sherry1234
Employees Worked With
Marko Velkovski, Shari Macquarrie
July 29, 2013
I recently purchased my first car, and was blown away by the exceptional customer service I received at Mark Wilson's. Marko was extremely personable and committed to helping find the perfect car. He was pa the exceptional customer service I received at Mark Wilson's. Marko was extremely personable and committed to helping find the perfect car. He was patient, supportive, and committed to making me happy. I look forward to purchasing many more cars from Mark Wilson's in the future! More
by melissalee315
Employees Worked With
Marko Velkovski
July 15, 2013
Wilson's had a great selection of vehicles and all them appeared to be in terrific condition. We were able to easily find an SUV that suited our needs and it was competitively priced. Marko was friend them appeared to be in terrific condition. We were able to easily find an SUV that suited our needs and it was competitively priced. Marko was friendly and co-operative, and has gone out of his way to ensure that we were completely satisfied with our purchase. More
by dwoodcock
Employees Worked With
Marko Velkovski
June 18, 2013
I bought a Honda Civic about 2 weeks ago and I love it! I wouldn't be a proud owner without the help of Marko Velkovski. He provided my father and I with great service and was very polite. Everyone was very wouldn't be a proud owner without the help of Marko Velkovski. He provided my father and I with great service and was very polite. Everyone was very friendly and accommodating. I definitely recommend Mark Wilson's if your looking for a good quality used car for a great price. Thanks guys! More
by craigsibbilin4
Employees Worked With
Marko Velkovski, Shari Macquarrie, Dave Gardiner
May 31, 2013
The car my daughter bought is an absolute lemon. If anyone wants to get the details in full, I am so disappointed that I will allow contact via William_vance@hotmail.com. I will tell you exactly how th anyone wants to get the details in full, I am so disappointed that I will allow contact via William_vance@hotmail.com. I will tell you exactly how this dealership "resolved" the issues. Oh... the car needed a new engine. More
by wvance
Employees Worked With
Sales Manager, Michael Fonseca
May 06, 2013
bought car from them from out of town and picked up on long weekend my car wasn't ready untill 5 min after they closed, paid 1200 dollars extra for undercoating and leather and paint protect..car hadnt ev long weekend my car wasn't ready untill 5 min after they closed, paid 1200 dollars extra for undercoating and leather and paint protect..car hadnt even been cleaned let alone any proct on my leather, had ketchup on my seats.half of what was stated done on receipt hadnt been done..called and complained so dealership drove all the way to my city to pick up car and promised to fix everything ..two days later i get it back with just scratches fixed leather not done car still hadnt been cleaned and clear protection never put on..one week after driving oil light went on took to local dealership and told me hadnt had an oilchange in a yr according to my computer chip and was down a qt of oil....all i have to say is thank god its still got manufacturers warranty ..they refused to let me speak to the owner and the salesman only returns calls untill u pay...then nothing i called and spoke to sonny a month ago still waiting for his call back...a very unorganized place and disappointed the money i spent, my experience was awful...never again..like i said thank god my car was only 1 yr old.... More
by smexi
Employees Worked With
sonny
April 20, 2013
Not sure who wrote all these great reviews, must have come from friends, family of this shady establishment. Lots of cars to choose from. Prices were good. That's all that's good about Wilson's. They are come from friends, family of this shady establishment. Lots of cars to choose from. Prices were good. That's all that's good about Wilson's. They are a high volume, discount, used-car, do-anything-to-sell. Once you make a deposit, it's game over. Good luck on trying to get them to answer emails, phone calls, voicemails, or after sales service. We spent over $27K, without negotiating on the price, made the sale quickly and easily for their sales folks, and the service was still horrible. Items outlined on the contract were not fixed upon pickup, and since they have promised 134 point inspection we felt safe - we were wrong. Should have had our own mechanic check the car out. But since we lived out of town, it was more inconvenient to keep coming back to this place. Michael Fonz - he was your typical, sales guy, say anything to reassure you that they will stand behind their cars 100%. Never to be heard from after we signed the papers. Mellissa (with two L's and two S's), same deal, no word from her after we signed the cheques over and had some questions. Even went straight to the top with Scott and Mark Wilson. Got nowhere. What should have been a simple purchased has become a regrettable experience. Prices are deceiving, what you save in sticker price you pay back in aggravation, lost time and potential fixes. We would not buy or recommend Wilson's to anyone looking to buy used - pay a little more and go to more reputable dealer. More
by yell_sheep
Employees Worked With
Michael Fonseca
