Mark Wilson's Better Used Cars
Guelph, ON
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1,855 Reviews of Mark Wilson's Better Used Cars
We had a great experience dealing with Conrad. They did not have exactly what we wanted in stock but after spending some time with Conrad discussing our needs it was not long before he found exactly what w not have exactly what we wanted in stock but after spending some time with Conrad discussing our needs it was not long before he found exactly what we were looking for. We have had our van for three months now and we absolutely love it. A great dealership and a great overall experience. More
A great dealer with a very helpful and professional staff. Sunny was a great help and Rod really worked hard to get us the best finance deal. I will be returning here when I next need a vehicle.. staff. Sunny was a great help and Rod really worked hard to get us the best finance deal. I will be returning here when I next need a vehicle.. More
WOW!!!! What can I say this was a very pleasant experience for us.From the time we entered Wilson's and met Sunny our salesperson with his professional and no pressure way,to Shari the finance pers experience for us.From the time we entered Wilson's and met Sunny our salesperson with his professional and no pressure way,to Shari the finance person whom explained in detail everything we needed to know.We drove away 4 days later in our 2010 Chevrolet Equinox. Three months later no fault of Wilson's our timing chain broke,we still had a factory warranty so we had the car towed to Searles Chevrolet Caledonia for the warranty work thinking it would all be covered only to have them tell me they would not honour the warranty. Thanks for nothing Searles.We called Wilson's hoping they could help us out.Well help out they did Wilson's had the car towed from the dealer to their service facility in Guelph and fixed whatever had to be done (at no charge to us).Picked the car up today and it runs beautiful.Thank you to everyone at Wilson's that was involved.I give this dealership a 5.5 stars for everything from sales to service and standing behind what they sell.If you are in the market for a vehicle new or useddvisit Wilson's AWESOME!!!!!!!!!!!!!!! More
It was our first time at Wilson's and the experience was very good. Conrad was very easy going and made us feel at ease. There was no pressure to buy and Conrad provided great feedback to our inquiries. was very good. Conrad was very easy going and made us feel at ease. There was no pressure to buy and Conrad provided great feedback to our inquiries. He was very patient with us and our back and forth decisions. In the end we were very happy and confident with the purchase. More
This was our first visit to Wilson's but will most definitely not be our last! The customer service was excellent. Marko was wonderful, it was like dealing with a good friend we had known for years! H definitely not be our last! The customer service was excellent. Marko was wonderful, it was like dealing with a good friend we had known for years! He was very knowledgeable and honest with us about the various vehicles we were looking at. We appreciated his no pressure sales approach and the fact that he took his time to answer all of our questions thoroughly. We will be sharing this positive experience with our friends and family and will encourage them to buy their next car at Wilson's. More
Him was very friendly and helpful. He had a no pressure approach. He spent some time searching for the right vehicle for us and was very understanding when we changed our minds. He made sure we were in the approach. He spent some time searching for the right vehicle for us and was very understanding when we changed our minds. He made sure we were in the vehicle that suited us best. Great service and the entire team made the whole process so easy. We love our new vehicle! Thank you all. More
Buying a car is not my thing. I don't particularly enjoy it. To simplify the process, I research cars for specific criteria, then narrow it down to a couple of choices. That's when I begin my search enjoy it. To simplify the process, I research cars for specific criteria, then narrow it down to a couple of choices. That's when I begin my search online. This is where I'll spend some time, talking to sellers, reading reports, getting user reviews, etc. Let's face it, there are a lot of car options out there. While I'm not that particular, I do want a vehicle that is safe and I feel good about. My current recent search led me to a vehicle at Mark Wilson's Better Used Cars among a few other considerations. After speaking with Marko Velkovski, I was confident and assured that I would be taken care of. Not only was he pleasant to work with, I felt he understood and addressed all of my concerns. All that was left was for me to test drive the car to see if I liked it. I now have a new / used vehicle that I'm really happy about. More
Marko was great to deal with, he didn't use high pressure sales tactics and let our family make our decision at our own pace. This is our second vehicle we have purchased from Wilsons and have been pressure sales tactics and let our family make our decision at our own pace. This is our second vehicle we have purchased from Wilsons and have been pleased with the product and service on both occasions. More
I really enjoyed my experience buying a car at Mark Wilsons. I told them what cars I was interested in and they had them all ready for me to test drive when I got there. Marko was really easy going wit Wilsons. I told them what cars I was interested in and they had them all ready for me to test drive when I got there. Marko was really easy going with a no pressure attitude. I asked for some extra things done to my vehicle and they were willing to help me out with that! I live out of town and Marko was really accessible via txt, email and phone. He answered promptly and kept me informed. I would definitely recommend this dealership and Marko as a salesperson! More
My company recently purchased a truck from Wilson's Auto, and I feel the need to thank them publicly for the outstanding service. They have a very honest, no pressure approach to their business which m Auto, and I feel the need to thank them publicly for the outstanding service. They have a very honest, no pressure approach to their business which made me feel quite comfortable. Marko was great to deal with. I was pretty particular with a few things and they rose to the occasion. Marko kept me in the loop the entire time, and was very informative and accessible. Right before the truck was ready to be picked up they noticed an issue with a sensor, and shipping the part in would push the delivery date of the truck back significantly. Rather than delaying, or forcing me to make the 1 hour drive back to Guelph once the part was in, they are arranging to have it shipped to my local GM dealership where they will pay to have it installed there. This will save me a lot of hassle, and I am grateful they went the extra mile (no pun intended) on this deal. Good job!! More